Red Lobster
| Address: | 4413 Mills Cir, Ontario, CA 91764, USA |
| Phone: | +1 909-481-5205 |
| Site: | redlobster.com |
| Rating: | 3.7 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 6
JA
James Fleming
This restaurant is awful. we arrived with a party of 12 and although we expected a wait we did not expect the insane amount of time it took. It was a monday night the restaurant was not very busy and they quoted a wait of 30-40 minutes the actual wait was much closer to two hours. After the insane wait and nearly getting up to leave we were seated and then spent another 30 minutes waiting for the wait staff to come get our drink orders after ordering drinks it took a long time to get them as well. I ordered a long island ice tea and somehow the bartender managed to mess up what would imagine is a very common drink that he should have been able to make in his sleep. Our table managed to get through 3 rounds of the biscuits before we finally got to order our food. Once all the food was ordered we spent another long time waiting for it all to come out. We arrived at red lobster at a little after 6 and did not receive our meal till a little past 9. once the food finally arrived I was in disbelief how awful it all was. I ordered the pick 3 off the current specials being advertised I ordered the shrimp and lobster pot pie with the cheddar bay biscuit topping, the parmesan ranch crusted shrimp, the shrimp scallop linguine and a side of red potatoes. Lets start with the pot pie since it was the worst offender. The biscuit was thin and only on the top which hardly constitutes pot pie if you ask me, more like awful soup with an overcooked thin biscuit layer. The inside was so thin and soupy I would never think to call it "gravy" and there was no flavor at all. the vegetables were sparse and bland, the shrimp were the same story. The supposed lobster in this dish did not make an appearance if you ask me as I found maybe one or two small pieces in the whole dish. I have had frozen pot pies dozens of times better than this dish. Next up is the shrimp scallop linguine, Much like the pot pie I couldnt stomach this one either. the noodles were cooked fine as were the shrimp and and scallops but the shrimp and scallops in the dish were so tiny it was almost laughable. but the worst part of this dish was the oil and cream sauce in the dish that was not only separated but so oily that by the fourth bite I nearly gagged from how overly rich the sauce was. The last entree was the parmesan ranch crusted shrimp which although they did not taste bad they were at best mediocre and also very little truth in the name of the item. At Red Lobster this title means fried breaded shrimp sprinkled with parmesan and served with a side of ranch. Honestly although they werent bad they definitely werent anything I couldnt make at home with a bag of frozen fried shrimp. Finally the side dish of red potatoes and while I cant say that they were bad they definitely werent what I expected when I ordered red potatoes. Usually when ordering this I would expect red potatoes sautéed with the skin still on and some rosemary for seasoning. However, what I got was quartered deep fried potatoes. They were fine if thats what I had been expecting. To add one final insult to this meal the ever so famous cheddar bay biscuits were far too salty. Overall this is one of the most disappointing, pathetic meals I have ever had at a restaurant and I will not ever be returning. If you like good service and good food stay away from here.
JO
Joshua Wrye
Im not sure what happened to the high-end Red Lobsters I remember as a kid. It always seemed to be a treat when the family would go out to it! Now, on the other hand, these restaurants have suffered quite a bit. The food is absolutely horrible, the portions are small, and the prices are large. The wife and I had a gift card we needed to use up and I was unfortunate enough to try their Lobster Bisque soup one time and simply couldnt finish it due to the oil spots from it sitting in the pot the whole day. Again, thanks to my previous employer who loved to hand out RL gift cards, we went there again and had steak and lobster. The plate was so greasy and the steak and lobster were sitting in so much grease I had to pick and prod at the food just to get a few good bites in. I left the majority of the plate unfinished (as did my wife) and we left. We also had a waiter that cussed whenever something went wrong with one of his tables. After the whole ordeal, the manager brought our bill and told us that we could get a discount on our next visit if we filled out a "how did we do?" form online. Three words: "No Thank You!"
HE
Heather David
Ten to fifteen years ago I once ate at a Red Lobster. The servers were grouchy and seemed miserable, the food was not great, the place was dank/sticky/dirty and for the price, it was never worth it to me to ever return. Well, two gift cards later and I find myself at a Red Lobster tonight with my family. The server was super sweet, the food was super hot out of the fryer/oven/etc, and it tasted great! Somebody must have given this place an overhaul! Plus, the food was a lot for the money. I got the $17.99 four course meal deal and I was stuffed before my main course of TEN jumbo coconut shrimp even came out. My daughter got the popcorn shrimp and orange slices which looked pretty sad with three slices of orange and a cup full of popcorn shrimp. I think the portion size fits a 4-year-old and is not enough really for a 6-year-old. She loved it though and ate every bite. I will definitely return when I want a good meal out with my family.
JA
James Snelling
One star... Wish Google allowed me to post a review with zero stars, but alas, they dont. Im sure that for the non-discerning diner, Red Lobsters food preparation is adequate. However, when I pay $30 for a lobster I expect the "chef" to know how to properly clean an animal for human consumption. Sadly, this was not the case. Our lobster, who died in vain, was served garnished by its own intact bowel. Yummy. I always love my expensive seafood to come with a side of crustacean feces. Bravo, Red Lobster. I probably wouldnt have been so offended by the lobster poop were it not for the complete lack of customer service from both our waitress AND the manager. Upon entering this establishment, we pondered why it was so dark inside... now Im convinced its so you cant see the lobster poop.
SH
Shop With Reviews
This is our 2nd visit at this location. We went the day before Easter which landed on a Saturday, no reservations, no wait. We were sat down right away. Our server was very polite. She gave us all the new menu items and specials. We ordered stuffed mushrooms for our appetizer (9.99). We ordered 12 oz steaks & lobster for our main course. (35.00) great portions also comes with two sides & we each got a ceaser salad with it! Our waiter was very prompt, polite, she took good care of us. We will be returning! Total we spent about (105.00) worth every dollar!
LE
Les Young
Came for lobsterfest... Wife got the "lobster pizza". (Its not lobster, crawfish maybe). The crust was previously frozen. I got the surf & turf with what was supposed to be a rock lobster....IT WASNT. A small Maine or Brazilian maybe. The steak wasnt medium as requested. It was was well done. The waiter offered to get the manager, which was nice. But he (management) didnt come to our table or anything & no explanation of why he didnt bother.... Guess he didnt care. Neither do I.
