Address: | 15010 Harlan Rd, Lathrop, CA 95330, USA |
Phone: | +1 209-858-5345 |
Site: | starbucks.com |
Rating: | 4 |
Working: | 3:30AM–10PM 3:30AM–10PM 3:30AM–10PM 3:30AM–10PM 3:30AM–10:30PM 4:30AM–10:30PM 4:30AM–10PM |
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ramiro nieto
I use to work at a customer service before so it does hurt me writing this but I just cant wake the service they do in this place, they are always unhappy, sloppy, slow and even the manager doesnt seems to like that place, the first time I was there they were surprised that I had a mobile order done there, than the second time they almost screamed at me for a mobile order too, and just last night I was craving a caramel coffee as I like to ask for it every time, but they had other plans, it was only 3 cars away from me and the guy literally took him 15 min for 3 coffees, than when I got to the window they even put what I asked for even though they charged me for it, plus they run out of honey, I told the guy it was OK for regular sweetener it took him about 3 min to pour 4 pumps and give me my coffee, its redundant to say that I was late to work and my coffee taste just wrong. So I write this hopefully for a new customer to see this and not go there until they fix those behaviors I understand those guys need a job, but its not hard to do it and theyre making like its the most difficult job in the entire world, so easy to say that I will never coming back to this place, I rather spent the long lines at Stockton than paying for a drink that I wont like
TA
tasmakeupfanatic
I went on Saturday 12/3/2016 around 2:10pm. It was two cars ahead of me up by the window, but I waited a at the ordering screen for about 5mins before even being asked "how can I help you" I asked for two drinks and a multigrain bagel, they didnt have the bagel, asked for a plain bagel, they didnt have that, I was told "we really dont have any pastries left" I said okay forget it Ill just take the drinks. I dont know what the hold up was but two cars in front of me and they took 5 minutes with each car. I finally make it to the window and no one, I mean No one comes to the window to take my money, greet me, or even say itll be a while... Nothing. I can see them in the window making drinks and the girl workin the drive thru taking orders. I sat there for about 7mins before just driving off empty-handed. I spend tons of money with starbucks everyday and this was the worst experience Ive ever had.
DI
Diego Ravago
The place is slow and made some bad coffee, at 5-6 bucks a cup I expect better service or at least better coffee, the white mocha I ordered wasnt the treat I usually get from starbucks it was mostly milky with a hint of coffee, and I barely got any white chocolate
D
D Lars
Located off the freeway, but they are soooo slow. The counters were all gross. Covered in spilled drinks, straw wrappers, dirty napkins. Super unorganized. People The napkin dispensers were all empty. The bathroom was gross. No tp.
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Pete Mata
Very friendly people, nice environment, but they NEVER have cold brew coffee! They always say "theyre out", but I was told by one of the baristas that they always forget to brew it.. Im dissapointed EVERY single time I come here.
DE
Delia Rivera
This location has a convienant drive thru with quick service time. Service inside is quick too,with clean tables and counters. Friendly baristas who are always helpful and patient when I let me kids order.
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Rachel Mendoza
No refills? Wtf!? Im able to get refills at every other Starbucks but apparently at this one they "never had that policy". Fail!!!! Got my order wrong on top of that! Never going to this Starbucks again...
CH
Christian Long
Dont waste your money here. Supports refugees coming in and doesnt support or vets. If your a married man and woman, might as well stay away as well since they despise traditional marriage.
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A Private User
I love this Starbucks not because of how clean it is but because it seems like everytime i go here in the summer time its always really cold. I love it. Its like my home away from home.
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Veronica Manzo
Took about 15 minutes to get my drink. They kept making all of the lemonades really fast, and I get it they are quicker to make. But 15 minutes when it really is not that busy?
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Lisa Paige
Open everyday of the year... a great stop on the 5 in your way to many parts of cali. Trash cans out front and clean restrooms inside...best of all coffee and treats!
MI
Michael Aye
Twenty minutes to get a glass if unsweetened ice tea, give me a break; making you pay for a larger cup because they are out of the size you order, ridiculous.
AN
Antonio Adorno Castro
Drive thru service is very slow, been to plenty of others and got to say this is way too slow. Are they under staffed, dont they have more than one Barista
FP
fpasillas
They dont take your old Starbucks cups to throw away at the drive thru and they dont provide garbage cans outdoors. Besides this, service is slow!
AN
Anna Sanders
Soooo sloooow :/ Ripon, Modesto & Tracy are always fast...not sure what they are doing wrong at this location but they should fix the problem
AN
Angela Abrams
Slowest Starbucks ever. I waited 40 minutes for a decaf latte. The dribk was made well but definitely not worth the almost hour wait.
ER
Erik Wraith
It very nice of them to allow non paying possibly transient cool off under their as on. 90°+ day... And was impeccably clean.
SC
Scott Loucks
Possibly just the day we went but our ice coffees and cold brew were extremely watery. Otherwise just like any Starbucks.
JE
Jeanine Aguilar
Staff always nice. Usually a wait for anything more complicated then a basic coffee since they are usually pretty busy.
GL
Glenda Lumsden
Slow service and not even a line a car or 2 outside. Only had maybe 3 people on service...may consider adding another.
DE
Debbie Johnson
Fast service, pleasant staff. Only concern is location not very clean inside & a lot of flies inside, very irritating.
BR
Braulio Serrano
I love this location they are open early for us real early bird commuters they open at 330am the staff is amazing
CA
Carlos Lopez
We stopped for a quick book download and some caffeine. Its like any starbucks but less seating than Im used to.
JI
Jimmy Deering
No supplies in the lobby, wait was 15 min for 2 latte.. Drinks were made good, but not worth the wait!!!!
HA
Harry Criswell
Like many other Starbucks but they seem to run out of things every time we stop there. Cups, wraps, etc.
LA
Lanora Washington
Very quick with orders and with the exception of one time my order is usually right and taste yummy.
JE
Jennifer Holtz
Best Starbucks in the area! Always go above and beyond to make things correctly and customers happy.
AN
Anthony Cuellar
Staff is on the slower side of service. Standards are low and most of the baristas just dont get it.
MJ
Mj Juarez Jr
No cream cheese for begals. Came in a different day and didnt have begals but had cream cheese lol.
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A Private User
I love this one there staff isnt only fast an friendly there hilarious... Thanks for being amazin
KI
Kirby Singh
I love this Starbucks its kinda of small but theyre fast and friendly with a nice vibe to it.
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Donald Hrdlicka
This is the worst Starbucks Ive ever been to. Seriously. Dont waste your time and money.
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lia mack
I love this place, love the staff too! Everyone is super sweet and very accommodating
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Jeff Schroeder
What a dump! Dirty tables, trash on the floor, and the bathroom was a complete mess.
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Corey Strock
They were friendly and they got my order right. I couldnt ask for more I suppose.
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Michael Hand
Very slow today more people are needed in afternoon overall Im happy going there