Address: | 25371 Alicia Pkwy, Laguna Hills, CA 92653, USA |
Phone: | +1 949-460-9379 |
Site: | elpolloloco.com |
Rating: | 3.6 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM |
EM
Emma Elizabeth Fischer
I found a piece of chicken in my bean rice and cheese burrito by biting into it. This is unacceptable to me because Im a vegetarian, and was expecting my burrito to be only beans rice cheese and avacado as requested. I know this may not seem like reason enough to deserve 1 star but I havent eaten meat in over 15 years, and even at an el pollo loco, this is not ok. Im now disgusted by being tricked into eating meat, whether on purpose or by accident, either possibility of how it got there are equally disturbing and reflect poorly on the safety and cleanliness of this location.
BI
Bibi Zr
Acabo de pasar en el drive-thru y la cajera nunca tomo mi orden me dejo hablando sola,me pase a la ventana y tenian cerrada la ventana y solo empezaron a reirse en forma de burla.
MU
Musclerocker
I ordered the quesadilla thinking it was a quesadilla. But instead it was a warp I ate the whole thing and almost threw up and I gaged on it. It was discusting I would not eat there again unless of its the family dinner. They gave me full refund and I didnt have to show them my meal it was in trash. Will not eat here again.
SI
Siana Caligner
Ordered at the drive thru for some fast family meals of 8pcs chicken. Turns out that it was still not that cooked since i could still blood on the inside. It was horrible, wasted my 20 bucks for a chicken that was half cooked.
VI
Victor Garcia
Recently moved to neighborhood and been here at least 4 times in 3-4 weeks. Always very friendly service and they seem to really want to please you. I like the people that work here.
TO
Tony marques
Porque me gusto la comida que sirven y las que te atienden son muy amables
LI
Lizbeth Magallanes
The food was terrible how they prepared it nothing compare to de pollo loco de Tustin were my boyfriend lives very good prepared and given out at other pollo loco.
TM
Tm Jones
Its typical El Polo Loco, food was great, but location could have been cleaner. The whole shopping center needs way more upkeep.
MA
Matthew LaHatt
Good El Pollo Loco. Quick service. Accepted Android Pay from the drive through.
LA
Larry Peterson
They serve avocados with multiple menu selections. Prices are good, too.
WI
William Kirtley
They were out of cooked chicken during the dinner hour.Very long wait!
DA
Danny Cedeño
The food was fresh and tasty and their prices are very reasonable.
AM
Ammar Dalati
Fast drive through, clean inside and ok portions
FE
Feli Diaz
My kids get mosquitoes and her salads
MA
Maria fain
Terrible food the chiken was SO dry
CA
carlos ocampo
The best chicken for fast food
FA
farooq rashid
Fast, expensive Mexican food
CH
Christopher Monsod
Their chicken is delicious!
JO
Jonathan Neubauer
Clean and friendly
MA
Makeitpretty Yu
Chicken is too dry!
OM
omar de la palma
Clean and fast