Address: | 702 S Citrus Ave, Covina, CA 91723, USA |
Phone: | +1 626-966-1241 |
Site: | restaurants.ihop.com |
Rating: | 3.9 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–12AM 7AM–12AM 7AM–10PM |
TR
tristan tobar
Other than the horrible customer service, the food was mediocre, and the establishment was too small, I wouldnt reccomend bringing a family of four or more. Kelly I believe was our host or server not too sure because she never introduced herself, Im not sure if it is customary but I kinda like the idea of knowing who Im speaking with when handling my food its one of the reasons I go to ihop. An attitude reflects everything but our desire to stay was long out the door... Kelly even greeted the ones who sat behind us! Sad. I ordered the chicken spicy something it was horrible, seriously the chicken needs to be changed on that sandwich, so not worth 12$, also a chicken salad and kids menu items plus 2 sides of bacon, first off the ranch was mixed into my salad, I have never in my life have some one mix in ranch into my salad at any IHOP, seriously! Bad customer service throughout our stay, drinks we got 1 refill within an hours time. When I went to pay a gentleman asked how was everything, I was hesitant to say anything due to lack of care or as if anything would have been done, I simply said; "eh it was aaahlright". I might return because the breakfast is always delicious, which is what my kids love. Im still giving you 3 stars because of it.
LE
Leila Mustang
Wow, they are TERRIBLE! No one ever brought the extra napkins requested. No one came back to check on us. My omelet came without the tomatoes the menu clearly mentioned. Giselle and Sarah are the worst! Sarah refused to bring the manager when requested. Coffee went dry and never got refilled. Update manager finally came and said "oh well its Sunday". Go someplace else.
LU
luis martin
Regular customer passing by restaurant employees in a Black BMW about 345pm on Sunday drinking an alcoholic beverage on company parking lot, cant believe company would allow this to happen very disappointing to see this type of working environment, its guessed to be a family oriented restaurant but to let employees to do so, its very disturbing...
JO
Joseph Limon
Great service, especially in the afternoon, I went with my wonderful family last Tuesday and one thing that I really enjoy was how every table was nice and shiny clean as a whistle!! Out of the all IHOP, when it comes to being clean and awesome service I would recommend this one!! No doubt about it
RO
rosie gonzalez
IHOP is usually generous with their portions, this IHOP was not! We complained that their was WAY too much syrup in our flavored coffee and just got brushed off and they still charged us for it. Not happy with the service at this location. Skimpy with the food and terrible service.
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Sharon Rojas
Pancakes were kind of dry, it was too busy and the waitress hardly checked on us. When my husband kept asking her to refill soda she just stamped 2 sodas and didnt come back for a while lol. I feel bad for her but maybe they need more employees. Love IHOP. Just not this one.
KA
Katia Maravilla
Super cramped, service was slow. Our server was nice but the manager who took my name was rude. We can see them stand around gossiping and eating. Why is their kitchen so exposed? Found a hair in my daughters fruit. Wont ever come back to this IHOP.
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Cee Smith
Cold food and they dont seem to care. They ask how everything was, you tell them bad and then they proceed to move on as if you said it was great. Thanks for bad tasting cold and undercooked food.
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Richard Ybarra SR
This place is usually busy but they seem to be very efficient so the wait usually goes by quickly. Food is good and service is good. Pricing is reasonably inexpensive. Over all good place to stop
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Patti Soto
Service was poor, the order came out wrong and very over priced for breakfast. They didnt even bring a high chair to the table, when we requested one when we put our name in to be seated.
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Michele suarez
Service was ok, snallest ihop in the world. The food price is alot higher than any other ihop, very uncomfortable walking in and out cause its so small. Never will go there again!!!
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Shonte Gresham
Wev come here all the time. Karen is the absolute best the reason why we keep coming back she knows our order before we order awesome customer service. Always satisfied.
GE
George Gaona
The morning waitresses are the friendliest and the all you can drink orange juice is great! My wife and I enjoy being served by Jennifer. She makes it family friendly.
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Nik Hyla
Its an IHOP with friendly service. Food is cooked and delivered quickly to the table. Fast drink refills. I just think $3.00 for an Ice-Tea is rather much.
A
A Private User
This address is 702 N Citrus Ave. IHOP is located at 702 S Citrus Ave in Covina, CA. The phone number is correct for the 702 S Citrus Ave. Covina, CA.
CA
Cathy Trejo
Breakfast is the most important meal of the day for me. They have not once messed up my order. It is on the pricier side though.
CH
Charles Cruz
Very nice atmosphere, waiters are friendly, food is given attention to detail when requested, and free refills on ice coffee <3
MY
Mylene Garcia
Fast service and very friendly! Servers and hostesses are fantastic!! I have four kids and they are always treated very kindly!
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Royce Ngiam
Quaint local breakfast favorite, the staff was friendly and the food was fantastic, like having dessert for breakfast!
JA
Jamie Ball
Love this place already left them a good review on yelp. Go in the evening less bisy and still grwat food and service.
CL
Clarissa Herrarte
Such a friendly environment never a wait when it a slow day perfect parking friendly employees an the food is great
RO
Roland Taylor
The food here is overpriced and they are slow. The food is better up the street at Millies and so is the service.
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Frank Pineda
Been coming here for some 15 years now... Staff is always great and willing to accommodate special orders..!!
MI
MikeeGamingYT
IHOP has slow service . Also when I ordered soda the portion was small . Ive waited 30-1hour to get my food
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Cecilia Rosas
Great Customer Service, Great Food! We defently have to come back next week!!!! delicious food yummi
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Erik Walters
The food off of the 8.99 dinner menu was great. Service was fantastic, the food tasted amazing .
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Holly Warren
Been going here for decades. Your wish is their command. Wonderful staff, yummy delicious food.
MA
Margarita Meza
There was a cockroach running across the wall while my family and I were eating. Disgusting.
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Renzo Mares
Original IHOP atmosphere. Small and quaint. Delightful waitresses and home style breakfast.
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Maria Arenas
Great service,nice waiters, and waitresses. The food takes time but its worth the wait.
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Shane Allen Turner
IHOP. Breakfast all day. This location no longer offers carafes of OK, unfortunately.
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Rebecca Ceragioli
I have been going here for years service is always amazing, and staff is always nice!
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Rhiannon Britney
We have been coming to this IHOP for years and enjoy the food very much. Nice staff.
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Scott Palmer
Eh, I should of got pancakes. Salad; not so great. Omlet for $15.00; not to good.
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Agui Chang
Very good experience, the waitress is nice and friendly. The food is good too.
DA
Dan Melendez
Usually quick and good service. Come before 9am or expect a wait to sit
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Dereka Van Volkenburg
Employees dont seem to like their work and very dirty in the bathroom
HI
Hipolito Miguel
BUENOS desayunos
AL
Alejandro Martinez Jr
Too many people, need more parking space, good food, great service
MA
Marlet Vega
Excellent lugar
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Neysa Brooks
Came in for my IHOP anniversary. Still the best pancakes around!
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Rhiannon Britney
I have been coming here for years and it still has great food!
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Lovely Haze
I love Ihop! Although this location isnt wheelchair friendly.
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Angel Moreno
Parking n sometimes the food is cold. But Ill keep coming back