Address: | 7034 Commerce St, Springfield, VA 22150, USA |
Phone: | +1 703-866-4444 |
Site: | pizzahut.com |
Rating: | 3.3 |
Working: | 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–12AM 11AM–12AM 11AM–10:30PM |
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BRANDON NGUYEN
Went there. I was all friendly nice about everything. My buddy ordered online because i ask him to. I came there early since i was right there and the ordered was sent 5 mins ago. Came up uh Im picking up under the name so and so. 18.02 please and thank you. Okay sounds fair? I trust them so i didnt ask what my friend ordered, bad on my part. The receipt only showed what i paid. not the menu or even tell me what i ordered. So they told me wait 5 min okay? Okay sure no problem Im in no hurry. 5 mins later. Sorry please its almost done about 5-8 more mins please. Okay no problem ill just get my phone from the car and sit for a bit. Got my garlic bread and pizza. left. Friend told me. i got a 2 litter soda too. He came couple hours later since we were busy with some stuff he asked. They said i picked it up along with it. they all saw it and the lady did too.-.- I swear to god. i pick no soda. i sat there waiting the whole time. Never got it since it was late. customer service was nice though, thats all.
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Ed Saltani
Just picked up pizzas I ordered online, the girl at the counter was very unprofessional, no manners and when I paid, she gave me the 2 boxes and didnt open them to show me the pizzas, which is a requirement for pizza hut, mainly to make sure you are getting what you ordered. Because of her poor attitude I asked her why she didnt open the boxes, the answer was , we are very busy.....I was speechless. So I asked to speak to the manager, she said she was the manager, then the girl next to her told me she was the manager.......I basically found myself arguing with 2 childish girls that probably hate their jobs and give customers hard time to satisfy their attitude. Bottom line, I hope the franchisee is reading these reviews, in the mean time, Im not getting pizza from this location again.
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Edward Stryfe
Best pizza hut I ever went to! I usually order delivery from the kingstowne one (so-so) but decided to call and pick up an order from this location while in the area. I was quoted a 15 minute wait and got there in about 12, by the time I finished paying for my order another employee brought me my order right out of the oven! It was perfect in every way. My only complaint is that I live only 2 miles away near Target and they said they cant deliver to me because their delivery area is set by corporate! If they expanded their delivery range over to the springfield mall they would makes tons more money. I will never get delivery from the one near kingstowne again, driving 5 minutes for my food and getting the perfect pizza is way more worth it.
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Rob Holliday
Horrible. We ordered our meal - 2 pizzas and a 12 pack of wings. Food arrived promptly, delivery driver was very courteous. We sat down to eat and each of us - 6 in our family - started pulling hairs out of our food. In the pizzas. In the wings. We called to express our dissatisfaction and request a refund of the food. I was offered an $11 refund against a $40 bill. The manager was rude, confrontational, and dismissive. We will not order from this store again. Will contact Pizza Hut corporate as well as the Fairfax County Health department. This was disgusting, both finding the hair as well as the on-duty managers response.
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Miraa Mee
The manager was the worst rude and disrespectful she treated everyone before me in line like crap just because there was a bit of a language issue. When it came to me that was not the problem she was just plain rude. Pizza hut needs to re-train there staff on costumer service! Its the closestest pizza hut to me but I will drive the extra 15 mins to go some where else! Its that bad!
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Christine Haber
Had an AWESOME experience with this Pizza Hut and am TOTALLY impressed with the quality of their items! Pizzas arrived timely by a friendly driver, hot - and totally fresh! Great pizzas with awesome new flavors - we truly enjoyed our order! Check out their new menu! Everything special ordered on the pizzas came exactly right! Great stuff! I highly recommend this location!!
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David Y.
This pizza hut is AWESOME. I ordered two pizzas on Saturday night for take-out and everything went great. I got there on time and someone opened the door and welcomed me. I got to the front desk, got my pizza from one person, paid another, and got back out in no time. Everyone was polite and the pizza was tasty and hot. This place is a well-oiled machine!
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Shirley Caussin
they have a "deal" for 2 topping a large pizza for 7.99 online . delivery only but at the end I basically end up paying $15 with that money I can go to Little Cesar and get 3 pizzas or 2 with more toppings pizza hut sucks its not like before its pizzas are shrinking even if you ask for a large . PIZZA PIZZA
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Ryan Milby
They never delivered my pizza and voided my order after I tried to get them to deliver it. They claimed they were closed and couldnt deliver it even though they were open for another 15 minutes after they said they were closed. This place is a joke and Ill never eat here or at any Pizza Hut ever again
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A Private User
They had me on hold for over 8 minutes so I hung up and called back, they took forever to answer, when they finally picked up I was put in hold without being asked to hold, despite how rude they were my pizza was undercooked, I will not be ordering pizza from this location again.
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Christopher Dietz
Crappy pizzas tonight with uncooked pizza dough. When we called they told us that couldnt be right since their ovens always cook at same temperature. LMAO! So theyre telling a customer were wrong, the doughy pizza didnt happen. Someone didnt take customer service 101!
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B S
18$ for the shittiest pizza Ive ever eaten, very overcooked toppings, very slow to drive.5 miles to deliver it. All in all very bad experience even with the driver being a rude fuckwit. 0/10 would not bother with this Pizza Hut again.
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Samantha Sharpless
Awesome place to get pizza from! Delivery came on time, the person delivering the food was very friendly and being a dog lover was a definite plus, since the household pooch greeted him at the door. Just all around awesome!
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saweera hawkins
Do not order delivery from them. Food is delivered 45 minutes after the driver leaves the store. Once received it is cold. Management does not care or respond to feeback. I would leave zero stars if I could.
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A Shoukat
Great location, good pizza deal. Ordered using the app. Kim helped me out, she did an excellent job. Sadly she is the only person working today, but she still kept excellent service. Thank you Kim!
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Saulo Quinteros
I just order a large stuff crust pizza with extra cheese, and guess what? imagine if I would of order it with regular cheese. This is my first and last from that location.
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sergio norri
Lady on the phone SUNDAY ,JUL 10 AT 12:50 PM ,,,SHE IS REALLY UNPROFESSIONAL & UNHELPFUL,,,SHE HAND UP ON ME....
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Pablo Saez
Theyve always been on time with deliveries and it always taste great. The person below me is a liar.
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Keyri Menjivar
This place sucks it doesnt even deliver to my house even though I live close.