Address: | 307 2100 S, Salt Lake City, UT 84115, USA |
Phone: | +1 801-461-4466 |
Site: | restaurants.ihop.com |
Rating: | 3.3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
ED
Edwin Brightwell
Well my experience on April 17th, 2017 was unspecicable, because I came into the restaurant at 2:00 am on a Sunday night, while I was working and the staff made me wait 20 minutes to be seated and the staff looked at me several times and when they finally decide to approach me, the manager on duty tells me he is closing the restaurant after I waited 20 minutes to be seated, he said the graveyard shift staff dId not come to work and he tried to call the manager and the owner and neither answer the phone, I went back to same restaurant today on April 19th at 11:15 am and asked to speak with the store manager, and I explained to him what happened and I had breakfast today and the food was totally awesome and my server was excellent and the manager gave me my food free today, and I gave my server a $10.00 gratuity because I was satisfied with the service today, I just hope the manager of this restaurant resolves the evening and graveyard issues because IHOP is a greatttttt restaurant and this is the 1st time I ever had a problem at this restaurant, I have been coming here for years
AM
Amanda Heinlein
I give it a 3 because the food was good. The cooks were great! Our server, L, he could give 2 craps about us. The coffee was weak as hell. Ive peed out stronger coffee than that. The manager was working in the kitchen while most servers were sitting in in a booth, wrapping 1 set of silverware every 15 mins. I put our card on the table to pay our bill and it took L 15 to 20 mins to get it. And he looked at us 10 times. The manager asked his staff at one point if they heard the phone ring. They shrugged it off. We heard it from our booth. Manager is trying to keep it together but most of the wait staff are lazy jerks.
KR
Krishna Moorthy
The waitress over there will definitely spoil IHOP brand. I been there around 1 am and the waitress looked high.. she doesnt know wats hapening and wats ordered. Me next my friends were the only customers, and the lady placed the order in next table and left. Later the cook came and realized that and placed it back on our table. Same happened with drinks as she placed on different table and went to rest. The lady and the cook then stopped by table and asked sorry about it. Even for the check, she asked same thing thrice and finally brought to the table..rating would b -1
OL
Olivia Vinson
I called in a order, first off, whoever answered the phone didnt ask for a name for the order, nor told me the total for the order. My unsweet tea that I ordered had tasted like it had been sitting out for days. The orange juice I ordered, (with no pulp, I had told the girl on the phone) had endless pulp. The two bacon temptation omelets I had ordered were very small and the bacon inside tasted as if it wasnt cooked all the way. Some of my hash browns werent cooked all the way and were cold. Overall, I give this IHOP, 4 thumbs down.
GW
Gwen Johnson
Not once did they come and check up on us. The only time they did was when I asked for different fries. The one I got was a bit too greasy. So was the second order but what the hell. Ate it anyways, jt didnt finish it I normally would have. One of the waitress kept going bk to a customer to chit chat with. Aside from all that it was nice. They just need to seriously wipe the pancake syrups too. All IHOP should. Oh and how bout napkin dispensers at every tablet. Who seriously jt uses on?
AD
Adam Prest
Never again. It wasnt that busy when we were in there. It took 20 minutes to get our drinks after the waitress took our order. Once she finally got around to taking our food order, it took almost a half hour for the food to even get to us. It wasnt even hot when we got it. And the best part, our pancakes were doughey in the middle. You guys specialize in pancakes....yet you cant cook them right? WASTE of money. Do not eat here, drive the little extra ways to go to a better IHOP.
BA
Bahlol Grera
the restaurant had maybe less then 10 customers inside and it took them 20 minutes just to ask for my order and another 35 minutes to bring me the food, i ordered Sirloin Tips & Eggs and side of fries, other places will hand over a plate full of fries, this location brought a plate that not even half full of fries and the sirloin tips dish had uncooked onions and mushrooms there was barley any sirloin tips and the plate was 3/4 hash brown. never gonna eat in this location again.
CH
Chris Lee
Was served cold sepeated soup after waiting 20 minutes. We left. I called to let the manager Art know about our experience. I was not suprised that he answered the phone with complete incompentance. I was asked "who is this?" and "hello, what do you want!??" Before I could even get a word out. I said f*** you and hung up. Never going back... I might just to dine and dash but thats it.
LA
Laurel Jensen
IHOP has never been a favorite restaurant of mine due to the meal quality being slightly better than fast food, but the prices being somewhat exaggerated (~$10/plate). Even so, we did receive good service and a well-prepared meal. For $10 I got 2 pancakes, a large hashbrown, 2 eggs, 2 sausage, 2 ham, & 2 bacon. A big meal, but one that is probably worth more like $6-7.
A
A Private User
This ihop ruined all ihops for me. Our waitress was incredibly rude, we sat for 15 minutes before she came to take our drink orders, and then she never brought our drinks! When our food arrived it was not only burnt, but cold. I would have left immediately but we had a giftcard to use up. I will never go to another ihop ever again.
ST
Stacia Bache
Their food and customer service was decent. The bathrooms were filthy and disgusting, under our table there was still trash from the previous guest(s), there were dead bugs on the window sill, and their windows look as if nobody cleans them. If my managers saw our lobby that filthy, Im sure I wouldve been fired.
FA
Faleshia Pyles
We waited 15 minutes just to get seated and there were only 2 people in the whole restaurant. The manager was eating at a table and said someone will be with you in a minute instead of helping us. Then it took 20 minutes to get our food and my sandwich was very dry. IHOP franchise has really gone down hill.
FE
Fernee TARAj
We were lit but when we came in the "new manager" was cussing up a storm, the waitress addressed us while were taking a minute to decide on what we wanted, she was very hospital, but made her son take care of us which wasnt dressed to employee. I aint the one to judge but never have i received such service.
TH
Thomas Lundquist
All you can eat pancakes was a scam, I had to leave before getting hardly a second stack of two panacakes, my beard would have been longer than Moses if I wanted to get anymore. Its not all you can eat. The rest of the food tasted like cheap cafeteria food. Eggs, bacon, hash browns, French toast etc.
SC
Scott Nebeker
IHOP has always been the restaurant my family goes to when something good happens in life or we just need comfort. Weve lived in almost every region of the US and been to a lot of IHOPs. This one is our current mainstay. Sure theres one closer to where we live but this is the one we go to.