Address: | 395 US Highway 202/206, Bridgewater, NJ 08807, USA |
Phone: | +1 908-707-1991 |
Site: | tgifridays.com |
Rating: | 3.3 |
Working: | 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM |
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Jonathon Alencar
Of all the TGIF Ive been to this one at the circle is one of the worst places to order food from. Carefree and incompetent staff along with poor management skills! This location continues to decline and their lack of customer service makes it ever more so convincing. Every time I palace a TOGO order its always messed up! Today 2/22/17 I placed an order for lunch for my colleagues and I in the office around 2pm. First and foremost their online ordering was offline so we could not place an order online. I prefer this over calling in due to their lack of attention to details. Spoke with a guy who was at the bar Daniel? Who I had to repeatedly tell my order to as he was too incompetent to follow instructions or listen. Well you get what you deserve for attempting to give these idiots a 3rd chance. Got back to the office and everyones lunch was in the bag EXCEPT for mine. I ordered a turkey burger, of course the bartender forgot to put my burger in the bag!!! When I called the response was "Im sorry, just come back in and grab it?" Are you kidding me? This distasteful response was the same from the GM Tia, who lacks any proper management skills to handle the issue. The fact that these people are the ones chosen to run this business, will end up running it into the ground. I def. intend to reach out to their district management team. 3rd times is not a charm and they certainly wont have our business again EVER!
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Wander Lust
Terrible experience. Ive been going to this Fridays for as long as I can remember . Its gone down hill significantly. We went there on a slow Wednesday night Our server gave no cares in the world and spent most of his time sitting down at a table being us hanging with a friend . He took forever to get our drinks . We got our food after what felt like forever and it sucked. My salad was drenched in dressing and the steak was burnt. My BFs burger was tasteless and the fries were cold. The manager came by and asked how everything was. I expressed my issues with the salad and his response was "Well let us know next time and we can remake it for you." Um kinda hard when our server is no where to be found....
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Bethania Gonzalez
Everything was sticky, table, chairs and even the glasses. Food came out cold, waited too long for cold food! I would understand if it was hot and fresh but I waited for food that came to my table cold and a poor presentation of it. Then for dessert, my kids ordered the dirt in a cup and brownie obsession, again had to wait a long time?!?!!!! At that point told the server I wanted it to go, he made us wait another while to get it packed. When he finally returned I was very reluctant to tip him but still gave him a minimal 18%. I would understand if it was a busy night but it wasnt the place only had 4 tables including ours!! Never again will I return to Fridays.
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Gordon Harris
Horrible service. Was ignored while other tables were being taken care of. Had to get up and find a waiter to take my order. When I finally got my food I was not offered any stake sauce, barbeque sauce extra napkins or wet napkins. I had to get up Leave me meal unattended go around the corner to find another waiter to help me out. There was no other staff in that area. No one bothered to check to see if everything was ok or if I needed a refill of my drink. Be it wasnt until I complained that a waiter showed up and offered assistance But by that time I didnt need their service. Very bad experience.
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ashley corrao
Ive been to many different TGI Fridays before, but the service at this particular restaurant was truly amazing! The establishment is clean and lively. When I called in my lunch order to go the woman who answered the phone was super friendly we had a quit chat and then when my order was complete she told me to go to Stephanie at the bar to pick up my order. When I got there, Stephanie greeted me as if shed known me my whole life. Everything I ordered to eat was perfectly made and it was delicious. The other staff greeted me as I walked by as well! Super friendly place. I was really impressed!
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Daniel Horowitz
Do not go there. I picked up food (jack Daniels chicken) which is supposed to come with the two sides. I opened the container with the biggest frown on my face when I saw what a sad piece of crap they gave for a dinner. The food was cold like it came out of the refrigerator (when I live 10 min away from the restaurant) and was missing one of the sides. The one side i did get (fries) was the smallest i have ever seen (about ten fries). An absolute joke for an 18 dollar meal. I know restaurants have to make money, but this was a complete disgrace. Stay far away!
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Janki Patel
If you ever get the waiter Steven I suddgest getting a new table. He took over 20 minutes to get my order, then my drinks and food probably never would have shown up but I called the manager after waiting an hour, the manager is a nice guy and will solve the problem instantly, but Steven just favors tables with big parties but the three smaller tables he had he was nowere to be seen unless you looked over to the larger table. The manager had to accommodate and take over for the severs incompetent job.
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Christine Yup
The service here is unbelievable!! Waited 5 mins to be seated at a dirty table. I nearly buss the table myself. Took over 10 mins for drinks, was never provided utensils to eat with! When I received my food it was not what I ordered.. very poor service! When I asked to speak with a manager I was told the manager was busy and will be right with me.. needless to say I never after expression how unhappy I am with service I was told it was happy hour???? Totally unacceptable!!
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Simona Turcu
This is one place well never go back to... First, the floor was very dirty with napkins and food from the previous customer. Second, the table was so dirty and sticky that I didnt want to touch it, never mind eating on it. Third, the high chair that was brought for my kid had food crumbs and oil spots on it. The food wasnt good, it was over fried and overcooked, service was OK, and it was very expensive. Well never be back :-(
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joanna wooten
Terrible service, one of the waitresses at the entrance even greeting, the waiter looked drunk, took the drinks order and left us waiting for a long time, I finally get a person dressed in black and finished taking our order, awful food , was one of my favorite restaurants. finally asked for a glass of water never came to my table. Thanks SEAN for the awful services. never ever come back again. WHAT A CHRISTMAS EVE!
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Frank Pongratz
They cant handle their busy times. Ive also had a waitress try to blatantly lie and say that they were wouldnt be able to give out endless apps when they had the promotion because they were were too busy to do it and when I said I was leaving a manager came over and assured me that she was lying and they could do them. Other than that they are a normal Fridays.