Address: | 6495 Mills Civic Pkwy, West Des Moines, IA 50266, USA |
Phone: | +1 515-225-8899 |
Site: | pandaexpress.com |
Rating: | 3.4 |
Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 11AM–9:30PM |
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Shirley Davis
This is the second time I went there they waited on my son, they heard me call my son by name, and I asked what did you order. The employee who waits on my son started to help another customer, he seen me standing there.. Asked me if I was going to order. By then I was getting mad. So I said no I just came in off the street, and was just standing here to see how you do things! Of course I want to order. That employee said to another go wait on her. What did he do, he over looked me, and started to wait on other customers who came after my son, and I. I will never go back there again.
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Paul Craig
This place is fine, I think some of the other comments are overly dramatic as I did not experience bugs, hair, or any foreign matter in my food over the last few weeks eating here. The problem with this restaurant is the management is too aggressive with trying to eliminate waste. The end result is walking in an hour to closing and having half or more of the entrees sold out (and no more coming), or a dead time in the afternoon and out of half the selections, having to wait.
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Gabby Smithman
This is your normal Panda Express experience. We went in around 7 pm and ordered plates and a bowl of food. There were several items that were nearly out, so I had to wait a few minutes for my food. No big deal. I was surprised at some of the healthy options at Panda. I had an entree, side and 2 Rangoons for 310 calories. Not bad. But the actual food didnt taste amazing either. Very little flavor. If you like Panda Express, this is a fine one to go to.
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Joshua Osburn
On two separate occasions Ive been told to wait for an item to be cooked. On two separate occasions the item "ran out" again. And again I am asked to wait. Considering there were only two-three other entrees left Im disappointed. There are quite a few staff on hand but somehow almost every entree is out or near out. Hands down the worst experience Ive ever had at a Panda Express. Customer service and follow up is abysmal.
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Jerry M Lilly
We walked in around 5:30 pm on Saturday.They must have took a break on making food because we had to wait 10 minutes for it. Not to mention, the 5 other people behind me had to wait extremely long times because of unprepared food. The food is ok but not for the price. Tables were not clean it just felt dirty being in there. Next time, Ill go to HyVee for prompt service, cleanliness and price.
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Mimi K
Terrible. First time I was there took 20 minutes to bring my single order of food out! Had to park out in the parking lot and patiently wait. Second time around my noodles were completely cold. Yesterday I went through and paid 4 dollars in quarters, their employee goes - WOW- to me upon giving her change and accepting the same!?!?!?!?!? NEVER going back.
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Dustin Lindgren
Good quality Chinese food for a decent price. Coming at off peak times you should probably skip the drive through so you can actually see what youre getting. A few times Ive gone in and been glad a didnt order an item, you could tell it was sitting for quite some time. Addition of brown rice was a huge plus!
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Patty X
Panda express service is horrible, I received was beyound disgusting if you were looking for food Dont come here at all, I found in my food, hair and bugs, for love of god find other place to eat#savechickensandpandas
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Scott Clyde
Slow, had to wait about 15 minutes for my order to get cook. Rowdy employees. Worst panda express I have been to. All the cars going through the drive thru had to park and wait for there food. Never going back again.
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Kelli Schoney
We used to like coming here but people working have all changed. There is rarely food ready, often a wait for things like mushroom chicken or even rice, and the service is definitely not friendly anymore.
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K. HINES
The food is good, the hospitality is gravely lacking. The service is not just bad, its almost as if, the staff goes out of there way to be confrontational. Definitely not an experience, Id want to repeat.
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Peter Zimmer
1 hour before close and out of almost all food. My group had to wait on all our orders. Watched customers walk out in frustration over the lack of food. Not an impressive Panda Express.
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Cole Mundus
I love this Chinese food and the prices are fine. The problem is that the store is really gross. The tables are sticky and the pop from the fountain doesnt taste good.
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Sofia Rosselet
Clean location. The food is mostly reliable for tasting how one would expect but the vegetables in dishes are often overcooked. Honey sesame chicken is delicious!
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Merritt Mattson
Wonderful food and great friendly service. We did not think we could eat all of the generous services they gave us, but we even licked the plates.
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Curt Myers
Great place to be disappointed. I like the food but they are ALWAYS out of something and when they say they open at 11 that really means 11:30.
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A J
Best Panda in Des Moines for selection and warmest food. Sometimes food is not always the hottest at other locations in the Des Moines area.
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Kristen Gilpatrick
Food was great... And I appreciated how nutritional information was easily accessible through a paper pamphlet. The staff was kind also.
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Cherie Farrar
Ordered the orange chicken 2 separate times. Each time the dish was made up of mostly dark meat with gristle. Nasty, nasty, nasty!!!
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Erika Smith
One of our favorite places to grab a meal. My kids love it, orange chicken is the best! Fresh food and good service every time
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Ana Dixit
If youre desperate for food and nothing else is open, this is a decent option. Otherwise, go somewhere else.
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Evelyn Ruiz
My favorite fast food Chinese restaurant! U love the orange chicken and the honey almond shrimp.
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Rylie Orr
I literally love this place so much. If I could only eat this for the rest of my life I would.
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Wayne Schenk
My drive through order was delayed, misplaced and incomplete. Just say No to Panda Express!
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Scott Drobny
Food is usually good. Staff is probably the least friendly of any Panda Ive been to.
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John Jones
Only downside is they are usually slow and/or out of whatever entree you want.
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Kyle Robberts
If you are in a hurry, its great. The walnut shrimp is fantastic!
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Dana Munn
Always had good people working there, and the food is delicious.
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Seismic Mage
Food always fresh and full of flavor. Staff is very friendly.
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Jared H
Pretty mediocre tasting, what you would expect from a chain.
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Stephanie Watson
Good food but I wish they would bring back pot stickers!
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Minerface Bach
Great Asian American food that is low in calories
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Cadence Mulhern
I suggest trying the Angus Steak it is the best
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Jeff Cook
Good food and at a good price.
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Adam Brobst
Good food and really fast.
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beau crookes
Drive-thru was very quick
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John Sick
Good food good portions.
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Margaret Blom
Great customer service!
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Chris Adamcik
The cook is awesome
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Wilhelmus VanderKallen
Best Panda EVER!!
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Sarah Hohenadel
Quick service
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Jon Henderson
The best
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John Stover
Yuck