Address: | 2 Independent Dr #103, Jacksonville, FL 32202, USA |
Phone: | +1 904-356-5400 |
Site: | hooters.com |
Rating: | 3 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 12–11PM |
BR
Brenda Murray
The Jacksonville Landing Hooters need to be shut down. I stopped going to the Jacksonville Landing Hooters for years due to their awful service, food, drinks, order that they never can get right. The best and favorite Hooters in Jacksonville is on San Jose Blvd. The food, service is great plus the fun I have is due to how the waitresses & managers interacts with their customers it help us as customers interacts with each others with great food, drinks, service with a lots of fun and laughter. My daughter from out of town invited me to an late afternoon/evening with her at the Jacksonville Landing & eat at the Jacksonville Landing Hooters. After my many and my very last bad experience at the Jacksonville Landing Hooters I didnt want to discourage her so I went unfortunate as I expected and my daughter experience the worse service ever the food and drinks order we place they never did get right with a attitude from the waitress was unbelievable and the manager unbelievable as well. I will not return or recommend my friends or my family to the Jacksonville Landing Hooters. The service, food, drinks, and most of all the unbelievably attitudes from the waitress & manager on Sunday July 9, 2017. The Jacksonville Landing Hooters need a visit from CEO of Hooters.
EL
elaine thomas
Went tonight to have a nice family dinner out. We wanted to sit outside and enjoy the evening air. We were taken to our table and seated. As I sit down I realize that something is not quite right. I am rapidly falling to the ground, the leg of my chair is completely broke and I am now thoroughly embarrassed. We place our drink and food order and the waitress tells us that the manager will be over in a few min. Our food finally arrive, brought by the manager, she comes twice to our table to bring our food, not one of those times did she even utter the words "I am sorry". We continue with our meal and ask for our check. When the waitress brings our check, she proceeds to look at me and say, I had my manager take off 20% for the chair incident. Now I didnt expect free food, I dont want free food. What I do expect is a member of the management team to personally acknowledge the fact they had left a defective chair out for a guest to potentially get hurt on. We paid for our meal and left never getting a personal apology from management. Very disappointed.
MI
Michelle Phillips
My family and I went to Hooters on 7/31 for lunch. Our waitress was still in training, she was a sweetheart. Now this other waitress named Alex H. was EXTREMELY rude, she wasnt even our waitress, brought my husband the wrong drink, charged us 2x for the All you can eat wings just bc I shared a piece with my son. No where in the fine print says I cannot share my food. If that was the case the waitress could have told me in a polite manner and I would not have had any problem with that. But instead she was being sneaky & tried to charge me 2x. She didnt even say "excuse me" when trying to clear off the table, she reached her arm over my plate (which still had food on it). She threw the checkbook down on the table. This woman is beyond horrible and very disrespectful, funny part was that the gentleman behind us, she was very nice to him & was smiling & laughing but not us. We found that very odd even considering SHE WASNT our waitress to begin with. We were so disgusted about this Hooters. Please teach this lady about customer service.
CH
Chris Bautista
This was from my first and only experience at this particular location. This was on Sunday March 6. We walked in and waited at the hostess stand for about 15 minutes before we even sat down. A line was forming out the door. You would think they were busy but nope, empty tables everywhere. Staff walking by not saying a word. Finally get a table and the hostess took our order since our waitress was no where in sight. We get half our drink orders and the other half never comes. Got the attention of our waitress 10 mins later to get the other order of drinks. The hostess who sat us took our order. Gave it to our waitress and 30 mins later we get our food. We never got our fries we ordered. Told the manager and he took it off. The whole time we saw our waitress maybe 3 times. We saw so many people run out from their checks. That whole day was a disaster. We will never visit this location ever again. We had more issues but thats enough of this rant.
JO
Josh D
Probably one of the worst experiences Ive ever had at a restaurant. We waited 20 minutes and had to ask for a server. Finally server comes and starts taking our order and suddenly takes off to another table for five minutes. After our order we asked if we could add a order of fries. (Which she never placed) Once out food arrived my wings had no sauce on them. Ive had hundreds of wings before from Hooters and I know how they are supposed to be cooked. So I say can you please have sauce put on these and she replies thats how they come. I replied this is definitely not how they are supposed to be. So she gets sauce and bills me for extra sauce. Upon getting my bill we were charged for a item we didnt order. She did remove the item but very poor service. The bad part about the situation is that they were not very busy. And I am proud to say that this is my first negative review I have ever posted. Good job Hooters
TH
That Guy B
Not the greatest Hooters Ive been but definitely not the worst. Service was satisfactory enough but the decore of the place just seems like a run down bar the only positive seating I was able to find was outside which has a nice scenery and you get away from the old drunks. Food its self is still good I love there variety of sauces as well as menu items, personally recommend the tariyaki samurai for a sweet sauce fan. Now if your there for "eye candy" you might want to look at another place for that. Dont get me wrong woman there are gorgeous by my definition but Ive heard many off comments about the waitresses though they were very nice to there guest. Only recommend this place if you want beers and good wings other than that you might want to search for another dining facility to take the family. 7 out of 10 would still eat here for ball games
A
A Private User
Second visit to this location (only b/c we had a $10 cars from our last crappy visit where the waitress told us pitchers of Heinekin were on special for $10 & they rang up $15). Both visits the waitresses failed to know the beer specials w/o asking the bartender. This time we waited 15 minutes for our server who had walked past us 4 times before speaking to us (not delivering anything to anyone). This is NOT your typical Hooters by far!!!! Oh and our waitress "Danielle" appearantly prefers to play with her hair rather than tend her tables and "attend" her pre-shift meeting...pppfffftttt!!!!
LE
Leslie Green
I just wanted to say that I went through a lot to get my food tonight. I blame grub hub and will not be using them again, but Hooters on the other hand was amazing. They had my food ready when I arrived and probably gave it to me since grub hub cancelled the order. The police officer then drove me back to my car to keep me from walking back alone in downtown at 11pm. The girls were so nice and even after the food sat out for a bit it was still amazing. The grilled chicken salad was so good. Im vary thankful for my meal and for the police officers assistance.