Address: | 2950 E Capitol Expy, San Jose, CA 95148, USA |
Phone: | +1 800-786-1000 |
Site: | locations.in-n-out.com |
Rating: | 4.4 |
Working: | 10:30AM–1AM 10:30AM–1AM 10:30AM–1AM 10:30AM–1AM 10:30AM–1:30AM 10:30AM–1:30AM 10:30AM–1AM |
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ira de Guzman
Ive been to many In&Outs (Im tempted to use a pun). But its the first fastfood Ive been to where theres actual, non-perfunctory customer service; and not just the usual "What can I get you today?" greeting. Im talking specifically about this location in East San Jose. More... First, one person sweeping the floor greeted me. Then when I ordered extra-crispy animal fries, they informed me that it will take around 8 min, which was expected. A few minutes later, another person updated me that the fries were about ready. Wow. The clincher was when one of the (really) friendly staff even hand-delivered the fries to my table. Double Wow!! At first, I was a little embarrassed, but they werent. It nodged my perspective that customers would have come to In&Out regardless, but their customer service was something else. And at least for me, something unheard of in this kind of fastfood. I would have given it 5-stars, but the location seem to be a hang-out where cruisers/racers hang-out. Hence, a number of security guards patrol the area. Otherwise, this place is worth going to -- honest-to-goodness burgers and equally good service.
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Tina Chan Ling
This In-N-Out Burger location is always extremely busy so be prepared to wait at least 15 minutes before your order is ready. Granted the burgers can be customized to your liking and are made to order, I noticed the patties at this location are consistently on the "well done" end. The patty was dry and not juicy at all - at least the quality of their ingredients for the lettuce, tomatoes, and pickles were fresh. However I will give them credit for being a kid friendly location. Eastridge mall is right across the road so I can understand why this location is packed! There was a worker standing by the door offering each little child who entered a packet of stickers - thats a big plus! Finding a table to sit at may be quite the challenge but when there is one available, the workers are quick to clean and turn the table around! Good location to bring children if they dont mind the wait but I personally wouldnt go out of my way to come to this specific In-N-Out Burger location if Im craving a burger.
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Zechariah Boedeker
Make another one in San Jose !!! We have a huge city and need another one. This place has some of the most bombing sliders I keep going back because I can not recreate the burgers or the fries I have tried but they do not compare to there statue of retrospective importance in our society. Animal fries and a Cheeseburger thats munchie time! This is one of those foods that yall better hope your Significant Other doesnt find you to be like a pig. Because At this point I wouldnt even care if your not from the west coast try one. I dont want to hype it up because then you will be expecting it to be amazing and then it may turn out to be meh and I dont want that to happen. Other than that you go In order wait then you be out.
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Sandy Hayes
I love going to In-N-Out the people that work there are so polite well mannered and I think the best hamburger in town and a reasonable price milkshakes a great and thick They Dont Really skimp on anything theyre great and you can see your food is made fresh as you order it very hard-working young people and I might add and a good starting rate to start work at In-N-Out Burger which is not hurt their business at all because theyve got the best hamburger in town and the most reasonable prices will be back as always
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Mary Evans
Yum! What else is there to say about in and out! They are an amazing experience and wish they were spread further than mostly California. If you have not tried it in and out, you definitely have to try! This one is typical of any other in-and-out experience. Inside is the classic white tiles and red trim look. Efficient, fast, friendly service. Enjoy their shakes! And make sure to order animal style fries and animal style burger!
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teresa toribio
Supongo que el tempo de espera lo dice todo. Son tan buenas que no te importara esperar un buen rato para ordenar tu hamburguesa. Los chic@s siempre te atienden con una sonrisa, lo cual siempre se agradece.
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Cory Thorpe
Affordable staple of fast-food burgers. Expect a wait, and during peak meal hours dont expect to find a table. Search online for their "secret" menu items and various burger preparation styles including adding jalapenos, mustard frying the patty, replacing the buns with lettuce (protein style) and more. Shake flavors can be mixed. Fries can be served under cooked or over cooked.
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Les Arce
Great service, food,distance etc. You got a dirty table, they clean it up. Its usually mantained really clean. Near the mall. Un expensive. Win win win win win. Only problem is on weekends when theres no place to sit (inside and outside) and drive-thru lines are long. It moves pretty quickly so I dont mind it much, just from experience.
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A Private User
This place use to be cool but after 5 guys came out. They went under staffed and the drive thru is slow. Avg time is about 15-30 mins to get my food. I went there 3times things week n all the same. Slow n today they forgot to add in my animal style fries and shorted me a burger!! Screw this in n out. 2012 in n out capital yall suck.
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Joaquin Silva Jr.
The best fast food burgers you can get. The quality of the ingredients are great. The food tastes great both the burgers and the fries. The pink lemonade is delicious. Only downside is it can get busy during peak hours of the day. I definitely recommend giving this place a try if your in the area.
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A Private User
To maintain a cheerful demeanor among ungrateful and cranky customers is not easy. It made my day to be greeted with good manners and enthusiasm. I must have been ten cars back in the midst of a lunch rush, and the flow moved in a timely and consistant pace.
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Khoa Nguyen
Workers are extremely friendly, and outgoing to all customers. Service is relatively fast, even though its packed most of the time. All and good place to go too after a sporting event or just after going to the the Eastridge Mall right across the street.
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Jonas Gebhardt
Awesome burgers and consistent quality. Certainly the best fast food burger you can get. Get their 3x3 to have extra meat and add a grilled onion. Thats how a burger is done in style. I like their outdoor seating. Service is friendly and quick.
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norma gonzalez
Me encantan las hamburguezas todo es fresco,limpio.Y son muy amables los chicos y chicas que atienden.
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Monique Anaya
Very good their prices are reasonable. A bit of a long wait but totally worth it. Doesnt taste like frozen food at all and gives you that tired feeling that we get from other fast food. In and Out Burgers is one of the best.
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Millennial Wiz Kid
I love their animal style burgers at In-&-out but if only they didnt make it all sloppy with the sauce. But all in all I find In-&-out burgers animal style cheeseburger to be the most delicious burger Ive ever tasted by far.
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Brian A
Super busy location. So busy that they were able to mess up our orders 3x in a row, and we still didnt get what we ordered in the end. Maybe it was one of those off days, but Im not sure Ill be coming back to find out.
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Erick Ramirez
This place somehow went to the dump the food is always good but the place itself is always messy and the wait is terrible sometimes the burgers and fries are cold like wtffff still a good place to eat but dirty place