Address: | 2985 Centre Ct, Prescott Valley, AZ 86314, USA |
Phone: | +1 928-759-9800 |
Site: | buffalowildwings.com |
Rating: | 3.4 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM |
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vettemania18
I visited here Sunday January 3 2016. Last time I came in I was overcharged $30 dollars for my takeout, and instead of being given a refund I got buffalo bucks, which were expired when I tried to use them this time. Come on BWW I only come into your restaurant once or twice a year anyway. Could you at least make the experience God when I do come? With the new remodel and expansion, the kitchen cant keep up with the Amount of tables they have. I thought it was bad before, but now food wait times are a full hour, not to mention the order mistakes that are made, and disaster flavor mistakes. When your servers waste orders like that BWW, your customers pay in the long run! Your already a full $1 per wing as it stands now. Your manager is nice, but I wish she new how to make her customers happy, cause as it stands bad service and overcharging me, you can bet we dont be back!
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LNL FARMS
Food Was was average at best. Certainly no where near the best wings I have had. Tacos were nothing to brag about. Drinks Mixed drinks are weak Has a nice choice of taps Price They are very overpriced for what you get on both drinks and food SERVICE This was absolutely the WORST service I have ever received at ANY establishment. Was told by the bar tender that she was "to busy" to change a TV for us so we could see a game. Even though she had many chances to change it while she was leaning on the bar or "small talking with friends". About a hour later we did just ask a waiter working the floor and she changed it in a matter of a couple minutes. The bar tender rarely even checked on us while we were at the bar. Terrible service is a understatement! Will NEVER spend another dime here. Much better choices right in the same area!!
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Carrie King
We came in at Noon on a Saturday (place was only 1/4 - 1/3 full) and it was 20 minutes before the waitress even took our drink order. One of the sodas came back with no flavoring (they hadnt noticed it had run out of syrup); after another 15 minutes, we tried to place our order - they were "out of" naked strips and onion rings! Youre going into Saturday night with 3 big games coming on and you are OUT of 2 very popular items? When it was time to leave (an hour later), the Manager came by to ask how we were doing - we told him of the problems and that we were there 45 minutes before we got our food. He never returned - not with an excuse or an apology, nothing. We were going to have my daughters birthday party there next week, but not now. Plus the bill was $72 - for LUNCH for 5 people! Not happy!
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Pam Passmore
Worst serve I have ever had. After being sat waited for 20 minutes, (they were not that busy, Sunday night) finally had to go to the hostess stand and ask if we could get waited on. The waitress finally came to take our drink order, we said we were ready to place the food order and she said no wait until I get your drinks. We had 3 waters and a beer. The bar delivered the beer and the waters never came. Had to flag her down from cleaning off tables and socializing to get our waters another 10 minutes later. Ordered salsa with our nachos and tacos and none came when she delivered the food, she said they had ran out. The food portions were small and disappointing and had I known they were out of salsa we would not have ordered tacos and nachos either. We wont be going back.
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Orlando Guevara
The wings are AMAZING. Now i come from a small town where the best wings are from pizza hut(Yuck i know). So we decided to take a drive to Prescott and try Buffalo Wild Wings, and let me tell you i was not disappointed. Even my 10 year old loved the, he got the medium order or boneless and said that they were delicious and had a kick to them, i got an order of bone-in with the hot flavor and it was hot hot hot, literally had my lips on fire. I cant imagine the hottest flavor past that, but if you get a chance you should definitely give their wings a chance! You wont be sorry.
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A Private User
They took 10 minutes to ask what i wanted to drink, they took 25 minutes on a very slow day for our food, the server charged me for subing out one item for a salad and it didnt even have tomatoes in the salad or should i say bowl of leafs, the server asked me twice for my simple order, I left little tip because they earned every penny... The worst part of the entire thing is that I have been there 4 or 5 times and they are always like this... The twin sisters that work there are the worst!!!
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Sam
I HATE the Prescott Valley location. They have the worst customer service in all Yavapai County. I never get greeted when I go. Last time I went there to eat I walked in, stood there for ten minutes and no one said a word to me. Employees looked at me as they walked by and not one said 1 word. So i literally just left. I HATE THIS PLACE WITH A PASSION. NEVER HAVE A GOOD EXPERIENCE. I only eat here because my husband loves it unfortunately, but you bet your booty we dont tip.
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Rae D
This place is literally a joke. The food was okay, but the worst service I have ever had. Our order was messed up 3 times (I kept getting charged for my friends order, they kept getting charged for mine). Finally I asked for a manager and my waitress literally said "theyre only a few dollars different is it that big of a deal?" Guess who didnt get a tip. I have been coming here for six years, and it has never gotten better. Im sorry none of you know how to do your jobs yet.
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Ryan Milani
Used to be my favorite place for wings, but it has taken a slide. The most recent time I went the wings were more like popcorn chicken and barely sauced and they looked and tasted like they had been sitting out for a while. I used to enjoy the tvs all over the place, but again this last time I went in, post-remodel, the place was so loud and intense! It was crazy in there with people crawling all over the place. I think Im done with this place for a while.
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Zach Cagley
Basically aweful. Our waitress just dropped off the check and here i sit with an empty beer waiting for the soccer game to end before i go find someone to pay. She said Im going to the main seating area, catch me when youre leaving. In the last four years, management has cycled at least 5 times, they built a new patio that they dont want anyone to sit at, they serve you 1 beer then hand you the ticket, and the WiFi hasnt worked in at least 6 months.
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justin beazley
Worst service of any restaurant Ive ever gone too in a long time... waited at least 15 minutes to even take our drink order and greet us at the table and then took over half an hour for a hamburger and a couple of wings.. I wouldnt go back to this place if they were given out free food!! What a shame too because the place looks awesome inside and it wasnt even really that busy either so you cant blame it on being a busy night