Address: | 100 15th St E, Tuscaloosa, AL 35401, USA |
Site: | cookout.com |
Rating: | 4.5 |
Working: | 10:30AM–3AM 10:30AM–3AM 10:30AM–3AM 10:30AM–3AM 10:30AM–4AM 10:30AM–4AM 10:30AM–3AM |
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Glenn B
In an effort to try a new restaurant (I work in and around the Birmingham/Tuscaloosa area, driving and eating out a lot), I tried this one, hoping for freshly made items. I opted for the "cheddar style" cheeseburger (bacon, grilled onions, & cheddar), fries, and chili. The fries were obviously from a bag, with no seasoning. The chili was obviously from a can--just ground beef, very little sauce, no beans--basically hot dog chili. The burger was handmade, but did not have much flavor. A good amount of cheese on what appeared to be store-bought, bagged buns. Although the staff was not rude, they also just seemed like exactly what they probably were--minimum-wage fast food workers who really didnt care much about quality of service. The area between the drink machine and hall to the restrooms had a really bad smell. There were ducks outside on the patio eating table scraps, which was charming upon my entrance, but as I left, I noticed they had left several large piles of excrement around the eating tables! The outside tables and chairs are standard folding-style that anyone could go and pick up at a place that sells those kinds of things. The price seemed reasonable for four items – I also had a sweet tea, and the portion of chili was miniscule. My total was somewhere between six and seven dollars. Overall, disappointing. Will not be back.
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Devon Adams
Overall, it cant be beat. Its the number 1 for the best food for the money. I mostly get their grilled chicken sandwich served different styles. Their BBQ is good, decent burgers (taste like Hardees to me). Pull up their online menu for more details. Suggestion, get a tray. An entree, 2 sides, and soda for $5.45 total. The entree can be upgraded, like ad cheese, bacon, etc. The drink can become huge for .25 cents more or sub drink for a shake for $1 more. I worked restaurants for years and Im a huge critic. The also have 2 drive through that a lot of people dont seem to get the concept of how they work. Perhaps they just dont understand the big signs. A star less because a couple of times, the chicken hasnt been its best. Twice, my drinks had no syrup, but they replaced them. Most of the time, they have been very friendly and on the ball. 7/6/17, in the evening, was the worst crew Ive ever encountered. They looked and moved like Mc Ds and Wendys employees, no thank you at the drive through (#2 wall side). Besides that one time, theyve been great.
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jayb jay
Had been 5stars up until today. Its cheap, good food, fast. But I ordered the hotdog entree today and when asked what i wanted on them i said everything. When told the price i thought it was a little high but drove around where they had my food ready (very quick as usuall even with a long line). I asked about the price and was told things like slaw, bacon, chilie, cheese, ect were extra. So i asked if all that was in my dogs...i was told no, that only slaw and chilie. I then told them they shouldnt just pick what extras to add to everything and should let you know what the extra charges are for things they may choose to add on to an order. And since it was 2 dogs in my case i got charged double. Usually a good deal but my lunch is usually 6-7$ and today it was almost 10$. Maybe Im picky but Id like to know ahead why its 3-4$extra and not get a choice on what extras Im getting. Overall usually good, today may make me skip cookout for a cpl weeks until my irk goes away....
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Randy Sims
Get in and out fast with good food. One fast moving line files ahead while you wait to see one of, usually two, registers for your order. They have an extensive menu with the most popular combo option listed on a separate menu board. The sign instructs you to pick one main item, pick two sides, then pick one type of drink. The staff will give you a number after the order is placed and within about two minutes the order number is called and delivered to the counter in a styrofoam box for the low cost of half a saw buck plus tax.
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Hannah Foley
This place was absolutely awful......... The waiting line was so long because the 3 cash registers that they have take forever and they still dont get your order right! The order stations are so close together that you are basically touching the person that is in the line next to you. I ordered a cheese quesadilla and one I bit in to it I realized that there a was a long black her cooked in my food. I do not recommend this place at all!
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rodney crosby
Arrived less than 30 minutes after opening and it was already super busy. Despite that, I had no issues with waiting or my order. Service was fast and the food was good. 4 people ate for under $20, so no complaints from me at all. I was pleased with the atmosphere, the decor and the contemporary Christian music being played. This is a welcome addition for quick service donning in Tuscaloosa.
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Cory Hudson
I could see a Wendys from my table and wish I would have gone there. The portions are small, the burger tasted like it came from Mc Donalds. The only bright spot was my son liked all the honking coming from the drive thru. I guess watching the fender benders from our table was like dinner and a show. Im not sure why so many people are here to eat. I certainly wont come back.
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Terrishiell Stone
I love cookout but I had a horrible experience today. I went to cookout for lunch and ordered a chicken quesadilla plate. Unfortunately when I got back to my job and ripped it in half I noticed a long straight black hair in the middle of my quesadilla. I usually enjoy their food but this instance really made me sick to my stomach today.
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Patricia Randle
Food and price was great but the cashier wasnt nice at all. Actually to me she was rude and not nice to Im guessing a new guy. I did not like how she treated him nor myself. She would made me stop working there. Ticket info: station 4 Sunday 7/30/17 11:06 order number 4041. People like that should not be on the front line.
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Charles Nichols
Their slogan is "cooked outdoors style" they deliver- the regular burger with just the free condiments (which include grilled onions) is very good and reminds me of what you eat in your own back yard and the price is unbeatable for what you get. Good fries. To top it off very fast service. Great value will be back
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J Killough
Tasty burger thats a better deal than most at this price point. Fries are pretty good, slaw is a tiny portion and average quality. I cant think of a better deal for $5. Have been once when the lines were super long, and again when it wasnt; both times, traffic moved quickly through the drive-thru.
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Joy Hansen
Usually good food, but I got dinner through the drive thru tonight and they gave me TWO fries as my side of fries and my onion rings tasted stale. The service here is pretty bad. I realize its a fast food place, but they need to hire some people who are capable of filling an order correctly.
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Sean Bramlett
Great place for a student on a tight budget, or if youre out of college and just need some good ole fried food. You cant beat the prices. My box contained a burger, corn dog, two onion rings and some chicken nuggets, all for around $6. Dont miss out on the milkshakes either, theyre amazing!