Saddle Ridge Country Bar & Grill
| Address: | 2097 Lincoln Hwy, Chester, WV 26034, USA |
| Phone: | +1 304-459-3135 |
| Rating: | 3.1 |
| Working: | 12PM–2AM 12PM–2AM 12PM–2AM 12PM–2AM 12PM–2AM 12PM–2AM 12PM–2AM |
Location
Photos 100
Reviews 12
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Erin Lang
We had 7 people in our party, 4 adults and 3 teens. It was 25 cent wing night which was the only reason we decided to go there. We dont take our kids out to eat very often because its so expensive to take 5 people to a decent restaurant. We waited an hour to get our food but we didnt complain. All 7 of us ordered wings and sides of fries or onion rings. Never once were we made aware that we were not going to be allowed to take any of our extra wings home. So my husband and I ordered 20 wings each. We both ordered 2 different flavors. The teens and other 2 adults ordered 10 each. We ate as much as we could of our meals and then asked for a box for our extra fries and the few wings we had left. We were told we could not have a box for out food because it was dine in only. Not understanding what she meant exactly, we asked for a bag to put our paper boats of fries and wings in. Again we were denied. At that point the waitress informed us that the 25 cent wings were dine in only and no leftovers could be taken out of the restaurant. We we all under the impression that if we paid for our food we would be allowed to take home what we couldnt finish, like in any other normal restaurant. We had to pay for everything but we werent allowed to take it home! I still had about 7 wings left out of 20. We were quite irritated that we hadnt been informed about this policy WHILE we were ordering! The waitress said it was a new policy that had been put in place a few weeks ago. I told her we hadnt even been there to eat in the last 6 months. The waitress just said sorry but that is the policy. As she walked away we decided we would go ahead and wrap up the food we paid for and take it with us anyways. When the waitress came back with our receipt she told us that if they saw us taking our food out of the restaurant that we would be not be allowed to dine there ever agan. At that point we had already decided not to go back anyways so it was worth the risk. How hard would it be to have the servers and the hostess make customers aware of the policy before ordering?? It said "dine in only" on the menu, but we took that to mean you couldnt just stop in an order the wings to go. Not that you couldnt take home your leftovers that you paid for! We have only been to 2 other times since the restaurant opened. The other adults had been there maybe a couple more times than that. But none of us will ever go there again. Terrible customer service, terrible management, and an overall over-priced menu all combined to make this terribLe place to eat. Since we paid full price for the fries and onion rings, shouldnt we have been able to at least take thoee home in a proper box? Huge rip off! You just lost 2 families as customers! Im sure you dont even care though, you got your money!
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Jeremy Grimm
Wish I didnt have to give even a star. Called in asked for delivery, Was told with $50.00 min. Great, no problem. Will call back with order. Call back, No, we dont have a driver. Ok whatever, I shall go pick up. Went to order the prime rib, Cowboy cut, a salad and some sides and apps.. "Let me check on the cowboy cut, we may not have." Uggghh Ok they have it. Order placed. Was legit walking out the door to go pick up the order and get a call back saying they do no have the king cut prime rib.. Seriously? We canceled our entire $100 order. Girl on the phone was terrible. Horrible. Ill take my money down the road to shortys. GET IT TOGETHER, Youve been open long enough. THIS post goes hand and hand with the service I received when we went inside to eat. SERVICE was terrible. Unless you were buying beer at the bar, service was next to none.
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Katelyn Carter
This bar doesnt even deserve a single star but its the only way I can review this dump. If you are a person of color do not go to this bar, Saddle Ridge, in Chester WV. My friend was fired for bringing 3 African American friends there on her day off, one of them being me. Also, recently I was being verbally threatened and physically attacked in their restroom for being black after singing karaoke for a friends party I had no choice but to attend or I woulsnt have stepped foot in there. They deny black people entrance 24/7 .
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Amy Hissom
My cousin, who is a beautiful, hard-working, gentle, awesome father and husband was refused entry to this place just recently because of the color of his skin. I will not be patronizing this place ever, nor will many others in our area due to the racist nature of this establishment. Anyone that knows my cousin, knows what a wonderful person he is and how any establishment would deny him entry is appalling and shocking to say the least!
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Stephanie Shychuk
Whom ever i walked up to was ignorant as all get up, i walked up apparently to the SPECIAL section and i quote was asked " what do you want" and of course my response would b not a fkng thing and out the door i went! I later learned this SPECIAL section was the OWNERS, and guess what if it wasnt for us AMERICANS doing business in your establishment YOU sirs wouldnt have a business to speak of you ignorant PRICK!
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Don Johnson
As a white man in the 2000s its a shame to witness how the uneducated red necked front door staff still thinks that its the 60s and turn away very distinguished men and women of color who want to spend their hard earned money there. The site of this disgusted me and I went elsewhere after seeing this Saturday night. Racism still exists because of clowns like this.
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JoAnne Garcia
I am disgusted with the place because of their playing racism. Every person alive is of equal value to everyone else. Yet this place can make judgement of someone because of color. Please do not support this business. Supporting them, continues to support the evil of racism.
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monica mike
Will never spend my money here turning people away because of their skin color.. Also turning away and honor student because her id says wellsville. This place also discriminates against plus sized women when seeking employment.. Very illegal and wrong!!!
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Barb Yanni
Excellent!! If youve never been here you need to come. The food is excellent the atmosphere is awesome and the waitresses are very fast and friendly . You have to go back on the patio and enjoy the huge bar and the swings at the bar. 5 Stars!!
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Linda D
Service and food very good! Side dish portion size (example: fries, etc.) Could definitely be larger for the price! But still tasty! Also wish they had more of a craft beer selection! Overall though as my stars indicate still very good food!
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Anthony Coles
If your a person of color, or know a person of color you care about, or call a friend, this is the wrong establishment to support, No Black people allowed, this place is a joke, along with the other establishments this guy runs are.
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Tai-Ljn Trott
How can you treat people the way you do because of the color they were given by God?!!! You dont have to answer to those you discriminate against but unless you change your ways youll hate the day you have to answer to God.
