Address: | 25620 102nd Pl SE, Kent, WA 98030, USA |
Phone: | +1 253-859-9510 |
Site: | baskinrobbins.com |
Rating: | 3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
XV
xvdmrecords
The nice older lady just wants rob you the nice way. i ordered a medium malt shake with a little bit of extra malt and a pump of chocolate syrup which i always get from other baskin robbins and its always $6.50. However, she charged me $1 extra for just a little pump of chocolate syrup?? So, i ended up paying $7.50 for a medium malt shake, which is absurd!!! I already ordered and was in a hurry so i bought it anyway otherwise i would not have bought it. Shakes and malts are the same price in every baskin robbins. I know this because i ve been a customer of baskin robbins for years. Shakes automatically comes with which ever syrup you want. Malts, you just have to let them know if you want syrup or not which is also included in every baskin robbins stores. This was a terrible experience at this store. I wouldnt recommend anybody going to this particular baskin robbins unless you wanna get cheated and gently robbed of your $$ by the older lady. i m NEVER going there again neither should you.
KE
Kevin Phelps
9/9/17 my family and I witness Racism the manager of this store tried charging a family more money on a ice cream cake that baskin Robbins confessed that they screwed up. But told the Aferican American family is they wanted to a new cake they where going charge them for it. The manager said yes its our fault but this is our policy! So my family and I turned around and walked out without buying a damn thing!!! Never will I go back their again!
AL
Albert Tadevosyan
This Baskin-Robbins is under new ownership, the store uses a whole new system. Keeping it very clean, taking care of the ice cream tubs, and making sure all customers walk out happy. All employees are trained to make sure they give cistomers #1 service.
JO
Jordan Van Daalen
I have been to this location multiple times, and have always been pleased by the friendly service, tasty ice cream, and overall pleasant atmosphere. In particular, Ive had extra good experiences with Jon and Rose, who have been exceptionally helpful.
LI
Lina Nguyen
Very bad customer service! I came in with coupon, and the seller just said they dont participate! Well, so dont open baskin robbins store then if you dont accept even official coupon from bs app!
MR
MrZanctum
This place is so awesome! The ice cream is amazing and Jon and Jasneet are super nice and helpful! This is my favorite ice cream shop and it is absolutely the best in Washington.
JA
Jay Wes
Decided on a Polar Pie instead of the traditional birthday cake and holy moly was it a great choice! Service was excellent as well.
CJ
CJ Lydic
Customer service was amazing. But the store was filthy and needs a deep clean!! Check Yelp for photos!!
CH
Christian Myhre
Amazing service, as well as ice cream! Jasneet did an excellent job :) I will definitely go again!
DE
Denys Патала
Там уютно и хорошо обслуживают
BR
brittanyeiternick
Jaskaran and jasneet are fantastic and a great help!! This place is awesome!
JO
John Warren
Jaskaran and jasneet were great on helping me and getting me out quick
RO
Roshelle Klimok
Great place for icecream! Jasneet is super nice and helpful!
LI
Linnet Toscano
Jasneet Gill is very good with customer service.
ED
Ed Tinker
Best mint chocolate chip ever!
MA
Marcus Fletcher
Everybody likes ice cream!!!
AB
Abdiwali Ali
Great customer service
VE
VERA CRUZ
Good service with Jon