Address: | 1005 Lynnhaven Mall Loop #1143, Virginia Beach, VA 23452, USA |
Phone: | +1 757-306-9101 |
Site: | 730.unotogo.com |
Rating: | 3.8 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12:30AM 11AM–12:30AM 11AM–11PM |
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A Private User
I caught Transfromers: Revenge of the Fallen this morning at the AMC 18 theater at Lynnhaven Mall and by the time it was over at 1:30pm I had a monster lunch time appetite. What do I see as I come out the door of the theater? Uno Chicago Grill. Unos has always been a hit and miss restaurant for me, but WTF, I was hungry for pizza, even after having it for dinner the night before. :) The lunch rush was over but there were still plenty of staff on hand to take care of us. Our server Kerri arrived at the table before the hostess had finished seating us, was extremely hospitable, took the drink orders, and was on her way. We settled on the Numero Uno deep dish pizza. Its basically what you call a supreme anywhere else. The toppings included pepperoni, onions, green peppers, sausage, fresh mushrooms and a sorta chunky tomato sauce all covered in mozzarella. I mentioned in the first paragraph that Unos has always been a hit and miss type of restaurant for me. Heres why. About 50% of the time I have pizza there, the dough isnt cooked all the way through on their deep dish pizzas. The other complaint Ive almost always had about them is that theyre slow. When I say slow, I mean so bloody slow that frozen sap on a maple tree in the middle of the winter runs down the side of the tree faster than Unos can get food out of the kitchen. Im happy to say that Unos surpassed all of my expectations this afternoon. We had the pizza on our table no more than 15 minutes after ordering it. The pie was cooked to perfection. The dough, especially in the center of the pizza was perfect. The toppings were plentiful and the fresh vegetables had the slightest crunch to them when chewing. It was the way it should always be and honestly it was probably the best meal Ive ever had at an Unos in the last 10 years. Pros: Clean, Friendly Staff, Good Food, Fast Service, Attention to detail. Cons: None. Ill definitely return. Probably when I catch the new Harry Potter film in a few weeks.
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Lewis Flowers
After reading mixed reviews about this restaurant I was leery about going. My wife and I decided to go anyway. We arrived at about 445pm prior to a 630pm concert about 5 miles away. We were immediately seated with no wait. The waitress came and took drink orders in under 2 minutes. My wife and I ordered an appetizer (potato skins) and an entrée each. She had the rattlesnake pasta and I had a individual deep dish pizza. Most of it was reasonably priced. Food arrived quickly and was amazing. After dinner, I ordered a dessert (mini bananas foster). It took at least 10 minutes to receive it and was only mediocre. Overall a good experience.
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Jess
Tables dirty. Like they had honey on them. Took and hour to get food for two. Wasnt even busy. Needs more staffing. Tables stayed dirty for at least 30 minutes. Drinks are alright. Not coming back. The waitress hardly ever stopped by. Had to take to go boxes when our food arrived due to us about to be late to a movie. We arrived and hour and a half earlier so this wouldnt happen. We get to the theater and had to throw out our just cooked food. So we spent $30 on a meal we didnt even eat. Never going to Unos again.
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Timothy Lomax
I love their food. 4 out of the five times Ive been there ive also had excellent service. However this last time, was an embarassment. The server kept trying to get us to buy HIM a chocolate cake! Then he kept forgetting all the things we asked for, extra this, no that, and some of it was the same thing over and over. So bottom line, I had a rare bad experience with service, but the food was still top notch. Will go again, but believe me, he will never serve me again.
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sophia hill
First let me just say the service from Marc Anthony and Rachel is awesome. This is my second time coming to Uno. The first time we had Rachel. Her attitude was pleasant and inviting. Food was quick during lunch hour, plentiful and delicious. And now we are back for the second time in one week. Marc Anthony is our server and he is great as well with a wonderful sense of humor. Keep it up Uno and your gonna see me a 3rd time before the weekends over!!
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A Private User
Every time i have gone there it was a terrible experience. The food took forever and my wifes food came when everyone else was already finished eating. I guess the forgot her. Then another time we went the same happened to a friend I was there with. The food was terrible and the crust was hard. Also I never got a refill until I was finished my whole meal and then had to stop the waiter to get that. By that time we all needed refills.....
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Joseph Donnelly
Food is good at lunch and good prices bit the servers are terrible. I went and my server came to me once the whole time I was there to give me food, spent the whole time washing tables never offered me a drink refil or even acting like I was there, looked directly at me multiple times seeing empty cups never offering us a refil. The servers really need to learn how to wait on people they failed both times I went there this week
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Heather McNichols
I come here quite often, and I have never had a bad experience. Mark is always conversational, personable, attentive, and never forgets a customers preference after he serves them once. Mimi is beyond friendly and always goes above and beyond. John is the sweetest thing youll ever meet and he makes sure to check in on you regularly. This is my favorite Unos in the area, and I will always return here.
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Hans Kwazneski
My food was great, My wifes on the other hand was ungodly full of oil. No joke, this bowl was about half full of oil. She ate what she could, but didnt finish it. The Avocado Spring Rolls were awesome though! Only other thing would be to do some sound-proofing, because being right next to Oceana, I couldnt hear my wife from across the table! Unrealistic - Maybe. But hey, cant hurt to wish.
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Chef FSU
First time eating here after the movies watching Wonder Woman. Guacamole and chips was meh and also came out the same time as my pizza, chips wasnt crispy, the pizza had no flavor. 1st slice was warm other slices was a little cold. Then dish it came in supppose to keep it hot but I coupd pick up the dish with my hand while server used a clamp device like it was really hot.
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Nick Sells
Came in with my girlfriend to get some food before I had to take her home. Apparently my order was lost or never put in or whatever. Manager was really sympathetic and I could feel the embarrassment. Mistakes happen its okay. She was very professional and she fixed the problem. What more can I ask. On another note, the waitress was very nice. I will definitely go back.
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Giovanni E Romero
We were on vacation in VB and went there with my wife and children; a party of 8, the employees kept looking at each other like if they had never seen any minorities. After a few minutes we walked out without ever being asked or told anything. Totally rude people. Saturday 8/12/2017 at 5:30pm
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Nathan Kennedy
Fantastic family place. We went for their family friendly New Years celebration and they really went over the top for the kids. Truly appreciated how they made it special for the kids. Will go back again for sure. Food is good and reasonably priced.