Address: | 11321 Nuckols Rd, Glen Allen, VA 23059, USA |
Phone: | +1 804-346-5101 |
Site: | tropicalsmoothie.com |
Rating: | 2.6 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 10AM–8PM 10AM–8PM |
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Yung-Yeh Chang
This place got bad review because their service was bad and didnt honer full terms on their coupon. My experience at other location was fine but this one, was my worst. The male staff was very rude, had no smile, and was dishonest. My son and I went to this store for sandwich and we tried use the "Buy $6.99 sandwich for 24Oz smoothie" deal. He agreed to use it but refused to give us the bag of chips that comes with the sandwich (that was posted on menu that free chips comes with sandwich). According to his words, "Because you are using this coupon, we cannot give you the chips for free." We pointed to the menu on the wall but he insisted. We were afraid that he would mess up our meal (especially smoothie) so we stopped argue. My kid was upset because he kinda like to have a bite of snacks after having his sandwich. We were disappointed and left. It turned out the smoothie was really bad and very watered. I guess he still decided to mess up our smoothie because we used a coupon. This place used to be nice and friendly. I remember a female staff served us attentively with a smile. She also did the smoothie better than that man. I do not recommend this store and I certainly wont step in this one anymore even their coupon deals are tempting.
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Tara Hawks
This place has gone down from being a 5 star location. When this location first opened, I was a frequent customer. Over the years, the customer service has dwindled significantly. Orders prepared incorrectly and when asked to have the order remade, youre told no. This was my experience. Therefore, I choose not to go to this location. Its ashamed how he service and preparation of food and drinks has dramatically declined, as well as the customer service. I would not recommend this location to anyone.
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Ferwa Abbas
Awful. The girl who helped me was sweet but the lady who was making my smoothie was rude and disrespectful. I was running some errands and didnt get to drink my smoothie completely till I got home a few hours later. And I was relaxing and sipping when I slurped up a rubber band. At first I thought it was a carrot as I got the orange ginger glow but further examing it found out it was a rubber band. I dumped it out to find about three more pieces
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Bojan Duric
do not go!!! came from VA beach and wanted my smoothie with presented coupon. personnel did everything not to honor it and they should not work there. I guess family owned means they can do whatever and still work and owners can benefit from franchise name. decided to go somewhere else and Tropical Smoothie anywhere lost a customer. went to subway
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Farah Hottle
If youre a tropical smoothie fan, this is NOT the location to visit. The man who works behind the counter is extremely rude and does not make the smoothies correctly. He waters them down every time and I proved it by ordering the same smoothie within a few minutes at a different location. Dont waste your money here.
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J. S. Schiēss Electric & Generators
Consistently very good, run by the owners! Just dont pull out a coupon or discount key card, cause he will Humm and push a bunch of keys and still come up with the full amount. Quality food, consistent smoothies and a very clean restaurant including the bathroom! I visit here weekly.
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Matthew Anderson
For the third time, I had to throw away my smoothie after a couple of sips because it was not edible (watered down, terrible consistency, etc.). Go to a different location, its not worth the convenience.
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Hunter Tyler
In their smoothies They skimp on all the ingredients except the ice. Ive been to many tropical smoothie stores in Richmond and other cities. This is the only one Ive encountered that was truly sub-par
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A Private User
This is my favorite troipcal smoothie in the Richmond area, mainly because of the really nice people that work there, and they make the food extra good somehow.
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Nicky Godoy
Went today to get 2 smoothies they were horrible, watered down and bad after taste! Will not be going back
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Tom Brennan
Locally family owned. Great service for a quick food joint. Everything made as ordered and tastes great.
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Ben Tuck
Took a while to get our smoothies but they were good
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Nathan Hopping
is what they even served me food?
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Patrick Wright
Your hours are incorrect