Address: | 12853 Braemar Village Plaza, Bristow, VA 20136, USA |
Phone: | +1 703-369-2800 |
Site: | velocitywings.net |
Rating: | 3.7 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
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Ronnie Vengua
AWFUL. Top 3 worst food experiences in my life. Terrible wait staff and rude as hell. I showed up to this place for Mothers Day for a brunch they have every Saturday and Sunday. It was the worst. It took 20 minutes for the drinks to and the food never came. I asked my server to give me an update on the food and he never provided an answer. My theory is that he forget to drop the order. After the another 20 minutes I had enough. I asked for my check and told him we are leaving. The restaurant was at 20% capacity at 12:50pm on a Sunday, so there is really no excuse. To make matters worse... one of the servers asked me if I ever served food before and he said to give them a break because they were slammed. I told him to look around. The manager attempted to comp our drinks, but I didnt even want that. Mothers day is the busiest day of the year for restaurants. Hundreds of thousands of restaurant plan and forecast for that day. Food Serving 101 dont ask your potential customers if they have ever served food. It doesnt matter whether they have or not... communicate, be professional and be timely. Management claimed that they were changing a few things with staffing, so I am under the assumption that they have encountered these types of "issues" in the past. Avoid this place. You are better off receiving better service at Buffalo Wild Wings or Hooters.
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Roger Ringer
Good atmosphere and good food. Bad customer service in that I was charged $378.32 for a meal that was only $78.96 + $7.50 tip. Believe the waitress was to worried about the Cowboys/Packers game then running the bill correctly. She ran my bill twice and another tables bill twice on my card. Getting money back after it all goes through my bank. Which will about a week. Only got an apology for the inconvience. Nothing else. Wasnt looking for anything free or a discount but didnt even get assurance that it wont happen again. Told the wife, first and last time eating at Velocity Wings. Never again.
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Devin and Tiffany North
We had quite the misunderstanding regarding a take out order. All the details aside, the manager and hostess handled the situation perfectly and went above and beyond our expectations in rectifying the issue. We will definitely dine/take out here again. Everything weve ordered so far has been great!
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Cassidy Barnett
Food can take forever to come out if they are busy but always have had great attentive service. Love the traditional tossed terminal wings! Boneless wings arent nearly as good.
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Robert Fowler
Ordered a round of shots. 4 doubles. 79 dollar total?? Never imagined paying that much for some shots in my entire life my god thats criminal
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Barbara Watkins
Dont order the Cheesesteak awful. And order a chicken wrap with ranch and got a chicken sandwich with blue cheese yuk
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Nicole Izes
Great customer service all around! Recommend the Buffalo Chicken Quesadilas and mozzarella sticks :)
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Daniel Green
The food is great! Im just disappointed I didnt see any shrimp in orange spicy sauce on the menu.
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[email protected] Fernandas200410
Great food, good beer, Josh, you are killing me with bread and butter, great server...
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John Paul Davies
Food here is not really good. There are better wing places in town.
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Shannon Johnson
Great food nice place to watch games and bar tender was awesome!
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Mr Gary
Small portions. Over cooked dried out wings/boneless bites
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Toggi
Had to wait an hour for over-cooked buffalo wings.
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Deborah Thompson
Favorite place! The food and service is great.
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Darrell Culbertson
Wings are far more superior than Bdubbs
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Patrick Harney
Great service and really good wings!!
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Amy Howell
Excellent burgers!!
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Joe Bassing
We <3 Shannon!