Address: | 11202 Huffmeister Rd, Houston, TX 77065, USA |
Phone: | +1 281-653-2262 |
Site: | hartz-chicken.com |
Rating: | 2.9 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 11AM–8PM 11AM–8PM |
TI
Tinker So
They change owners about 2 to 3 years now.. It is not the same.. This is the worse that Hartz have ever been.. 1. The workers does not know how to take your order. 2. The owner tries to cheat you by confusing your order so she can charge you more. And if you cancel an item youre actually force to take the item and said the order has been made NO Changing your Mind!! What the?? 3. The buffet line is limited.. Ok listen to this.. When youre at at buffet dont you just go and pick out your selection?? Well in this case you cant.. You have to ask for the chicken.. Once again what the?? And there are hardly any sides in display.. You literally have to ask for it.. 4. Since this place is now run by a new owner it is not the same.. The owner is rude!! The owner tries to nickel and dime you.. The owner is very unprofessional.. And the owner is always arguing with her employees in front of customers.. 5. Hartz chicken does not taste like Hartz chicken how its supposed too.. This place needs help!! Or new ownership.. This location is ruin Hartz name and taking it to the grave.. Corporation really needs to step in.. I DO NOT RECOMMEND THIS PLACE UNLESS THEY MAKE SOME KIND OF CHANGES.. I DO NOT RECOMMEND THIS PLACE UNLESS YOURE LOOKING FOR FOOD POISING AND BAD CUSTOMER SERVICE.. Last but not least 1 star is way to much star i gave since Google doesnt allow zero..
DA
Darrell Jones
Visit this place to purchase some fish, and I get home and bite in to the fish inside is raw not cook. Call Hartz to let them know I just purchase the fish and would like a refund the next day the young lady said ok just bring the fish in the box back with you. The next thing I know the older lady calls me and say you must bring fish back to night so she can refry the fish thats not cook, we tried explain we live in cypress that was not a short trip for us, but at this point I am upset the way the person is treating us I drive back to hartz place the fish on the counter and tell the older lady do you really think I wanted to keep your uncooked not fresh fish and get a refund. My next question to her was to grab a piece of the fish they prepared for me to take home to my family and taste it and see if she would feed it to her family if nothing else pull it a part and see what is inside the fish they are selling customers. Very rude no customer service.
LY
Lysa Middleton
I ordered gizzards with okra and peach cobbler. I was given livers, okra and peach cobbler. The peach cobbler was gummy and stuck to the inside of the cup. When I went in to have my order replaced the next day (since the phone number listed online was incorrect), I was argued with and accused of trying to get free food. Needless to say, my order was not replaced. I will not return to this place.
AL
Alejandro Montoya
The buffet is no good. They leave one or two pieces of chicken ready. When you go to get more, they make you wait over 15 minutes. Basically, they dont want you to eat more than one piece. Never coming back!
SA
Sarah Mcconnell
No flavor in chicken, or green beans on buffet. The greens were OK, but I will never go to this location again. Staff was nice but if you are craving fried chicken, this is not the place for you.
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Wesley Gilbert
This place sucks, I switched from KFC to Popeyes and I would rather eat KFC off the floor. Tea is sour, waiting on my food, for 30 min, still not hot or good. Wont eat here again
CH
Christopher Roza
Used to frequent this place often when I was younger. It has gone down hill recently, the chicken to go is alright if it is fresh, buffet is not worth it.
MA
Martina Torres
Not good bc you got to ask for the food & they change the food traits so the people that come in they think is just made
PE
Peter Lamm
Generous proportions freshly prepared a good choice of meats vegetables and fast foods served quickly with a smile
LO
Lorena deAlejandro
Delicious fried chicken and the best fried okra Ive had in a while. Wait was a bit much for our order.
RO
Robin Conklin
Home of the big ass chicken. Red Chicken mites the other chains look like chicken little. Good taste.
TE
Ted Fox
This place always has the best chicken in town! Ive been there many times and its always perfect.
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Bruce Burke
Chicken tenders where awesome, buffet was fresh. Fish not a fan, it used to be a lot better.
KA
Kathy Smith
Food was ok fish fried to hard I wait almost 2 hours for peach cobbler and never got it wow
SA
Samuel Sampson
Not consumer appealing, but good meal and quiet dining at affordable price.
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Robert Mcnamara
Very tasty. I enjoy the beets and the livers. The buffet is a value!
W.
W.R. HOLLYWOOD
Chicken is always fresh and best buffet for your money.
OL
Ollie Sample
I sooo love this chicken, facilitu needs updating .
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Demekia DeWitty
No flavor chicken, dry rolls. Great texas tea
TJ
Tj Williams
Clean, nice staff, food needs more spices.
MA
Marc Pike
Good Hartz and their fish is excellent.
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Rusty Mixon
Buffet is good and fresh. Enjoyed it!!
TJ
Tj Edmond
Good food but they needs a remodel
ST
Stacie Sanchez
This place needs to be cleaned!
KE
KEITH HENDERSON
Everything on point!!!
CL
Claudia Branen
Love the yeast rolls!
GA
Gaylon Crutchfield
Best food in cypress
JA
James Gooden
Chicken made me sick
PE
Pete Puente
Love there food.
MA
Mary Blair
Good food