Address: | 39739 Lyndon B Johnson Fwy, Dallas, TX 75237, USA |
Phone: | +1 469-341-3920 |
Site: | starbucks.com |
Rating: | 2.5 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–8PM |
MA
Mag R
I went to this location, but I should have known better! This area has horrible service everywhere! A young African American guy took my order, he was the only one working there and I was the only customer there. When he greeted me, he said "welcome to Chick-fil-A"!? I asked for a strawberry/banana smoothie, 2% milk and no protein. Even though I was the only customer there, he still got my order all wrong! He added regular milk instead of 2%, but I decided just to stay quiet and not say anything even though regular milk upsets my stomach! But then he also went and added protein! When I kindly asked him if that was protein he said yea. I kindly told him "I didnt want any protein". After that, he got an attitude and started talking in a VERY condescending way. He was so bothered that I corrected him and he had to do a new one and even said that I made him waste a banana. The way he was talking to me made me feel extremely uncomfortable and upset. Not once was I rude to him. I wasnt even upset about getting my order wrong I was more upset at how he was talking to me. I didnt like it at all! Never going to that location again.
KA
Karen Alma
DO NOT COME HERE!!! If I could rate no star I would. This place is terrible! The worst customer service I have ever received at a Starbucks. This past Sunday I thought I stop by QUICKLY (I had somewhere to be so I had to hurry) and get myself a frappé. I ended up waiting literally 20 mins for a damn drink. There were two persons working. They dont care if they get your drinks to you quickly, they will purposely take their sweet time to even start making them. Causing me to wait so damn long. I am beyond upset about this. I will not be returning. IF YOU WANT TO WAIT 20 MINS FOR A DRINK GO AHEAD. ILL BE TAKING MY MONEY ELSEWHERE!!!!
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Will Saga
The worst customer service Ive had in any retail location! On top of that, the tables were extremely filthy on a Sunday morning (ie. during slow hours). I wouldnt come back nor recommend this place to my worst enemy. Tips for Starbucks at this location: 1) Hire staff with customer service experience 2) Train your staff to at least greet customers 3) Dont let your crew get lazy and keep your facility clean
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Marissa Rodriguez
Three people working here and are super slow. They are laughing and giggling. I have had better and faster service at a starbucks where only one person was working double the clientele. I had to leave. I will never come here again.
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Mark Dwight
Extremely disappointed! ! The staff very rude and didnt know how to mix their drinks. They had no kind words (actually no words) Both looked as if customers where of inconvenience. :-(
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gwenetta daniels
This is by far the worst Starbucks I have ever been to. The girls always have attitudes,the manager is running around frantically not addressing the bad customer service,ridiculous
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raven smith
My Daughter is a Starbucks Vanilla Frapp kid .. Cant go a friday without her treats .. They need to stop pricing for caramel the drink is already expensive enough
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A Private User
This store closed last year during the Starbucks implosion. Youll need to go to Duncanville or Cedar Hill for your fix now..
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Spade King
Closed until 5:30?! What the manager cant get staffed so people who what there afternoon fix are just out of luck?
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Juan Llantin
The barista didnt know how to mix the coffee. Asked for a Cappuccino and it tasted like watered down coffee.
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Jason Moreno
they are very slow and there system is always crashing, but i did get a free drink out of it but still slow.
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Buddy Bowman
Employees talking to each other like youre not there...profanity with kids present. Slow service.
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Abraham Soto
They are always out of something. Been here 8 times and not once did I get what I wanted.
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Amy Boyd
Employee was a DOLL. Super friendly and willing to do anything to make you smile!
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Don Allen
Worst customer service and they messed up my drink. So unfriendly and rude.
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Maribell Garcia
Not a big starbucks fan but the staff is friendly and coffee is ok.
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Nerdy Mex Reviews
Theyre super slow and they often get my order wrong.
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Tiffany Thompson
The customer service really does need work.
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Random Ish
Its in target..... Not much of a selection
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Brie Lopez
Nice and cold. Friendly service!
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J Lynch
Sweet people....great coffee ♡
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Neville Mason
Inside the Super Target.
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Ja655SoN
Bad service!!
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Michael Zuniga
Nice