BJ’s Wholesale Club
| Address: | 125 Green Acres Rd S, Valley Stream, NY 11581, USA |
| Phone: | +1 516-837-4106 |
| Site: | bjs.com |
| Rating: | 3.1 |
| Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–8PM |
Location
Photos 100
Reviews 12
CR
crissy c
I shop here at least once a week and it doesnt get better with the cashiers I was told to leave everything in the cart even though I put it up the cashier didnt stop me then when it was my turn to cash I had to put everything back in this was the speedy checkout its fustrating some some chashiers make u take everything from ur cart for the speedy checkout seriously they need put a sign or something and another problem twice was ppl cashing over 8 items twice in the 8 items or less line I did this once and the cashier refused to cash one milk on another bill saying they cant do it I have to join the regular line I understood that then but when I saw they did that another time for another customer I didnt understand that then my point is what goes for one should go for all y does it work for one person and not the other ??? Im going to change my member ship The system doesnt change and its fustrating......
MI
Mimi C
I went to bjs expecting excellent customer service but instead the employees are rude and lazy. The deli department is freaking horrible i been waiting for one hour just to put in my order and they are under staffed and verrrrrrrrrry slow. Also they are dirty, i have watched three different staff members cut atleast 4 people meat and cheese using the same gloves. The female deli staff member was scratching her arm and rubbing her face and then proceedes to cut someone meat and cheese with the same gloves she been using since i got here. The guys back there are equally as dirty they were touching the deli door which is very dirty and cutting everyone meat and cheese with the same damn gloves. Thank god i dont eat cold cuts or else i would have yelled at them to change their gloves and stop talking over my meat and cheese.
DA
damannoa
This specific BJs located in the Green Acres mall is just a mess. The checkout lines are horribly long and disorganized. You will spend more time waiting on the lines than you will shopping. Their coupon system is also a mess. They are almost out of things that are on sale. I went there to get some mobil 1 oil but they only had a few boxes of 5w 30. They didnt even carry the valvoline that was also on sale. With the exception of a few managers there the staff is just rude, disengaging, disrespectful and flat out lazy. A lot of workers there just have a poor attitude and work ethic. This is a very busy location and I almost always regret shopping here. Their return policy is no where near as good as Costcos. I will not be renewing my membership once it expires.
KE
Kevin Gray
Too few workers. Generally long checkout lines except during very early and very late hours. Product selection lacking relative to other BJs stores. Somewhat dirtier than other BJs stores. Bottle deposit machines generally out of order. When they do work, usually commandeered by people with entire cartful of bottles. To add insult to injury, this store shuts the deposit machines off two hours prior to closing. Fruits and vegetables are usually either past their prime, or very badly shipped and handled to a point where they are realistically unusable. I have found mold on tomatoes here. I shop here because the Wal-Mart across the parking lot...is even worse.
ZA
zaheer aziz
This is the worse place ever,I had to wait 2 hour just to check out,the managers that are there,are idiots,Im supprize this location is open with the way how they operate,you would think that they would open more registers on Saturday since its so busy,customers had to the job the manager supposed to do,these people like to stand an get paid,I had little kids with me and had to spend additional money for them to have some to eat in the store,we have other things to do than to wait for 2 hours in line,the company seems not to care ether,as long they get there money,to hell with the customer and the wait time to check out as long we get paid
DA
Davinder Pal Singh
Special offers on Sea food & Sweets were a great pullar, Lotsa deals on Bar B Que collection too, Cant keep listing everything but every visit here is great as last one Grocery: Great as always, I Love the Bakery here, Can get multi packs of iced coffee from Starbucks which are not available at this price in other large stores. Juices, spices, dressings. Raw material, everything is better than other stores close by. Really good selection of meats & greens. Other Stuff: Good offers on gadgets & furnitures along with OTC Drugs. Employees: Always decent & helpful Parking: Spacious Lines: Very long on weekend, So try & go on weekdays
DE
Denneis Chen
Everything was fine. Except one day I was shopping celery there. I noticed it was 1.59 but they charged me at 1.89. that was not a big deal. I was thinking they were changing the price at that time. But when I second time shopped there. They charged me 1.99 when the tag showing 1.89. Third time kept same. I fell so bad. If these could be charged difference every time, does it mean the other could be treated same? Does it mean I have to worry about if I was overcharged every time I shop there? So bad.
JW
jw Latremore
As everyone else has said.... this store and its LOOONNNGGGG lines, but the staff is good. Mostly the problem with this store is the class of the people (or lack of) who shop here. Same goes with Walmart next door. I cant even begin to count how many times Ive seen women arguing and cursing at each other. Usually with their own small children in the cart with them. If you dont mind the lack of common decency and long line stay here, otherwise drive out east.
TO
Tonia Weiters
Its BJS! As if I need another reason. LOL. Only reason why I have it 4 stars is because of the "reconfiguration" of the parking lot at Green Acres. Its disastrous. But get there early and ur out fast. Always clean, the staff is helpful, my items are always in stock. Went hunting for Welchs Tangy Fruits Fruit Snacks to no avail. Walmarts sold out...these things are ADDICTIVE. I may hv to cheat w/Costco but BJS is my 1st love.
MA
Martin D. Robertson
The lines are always too long. You literally need to stand in a line to get to a register line due to the poor design of the store. I own vending machines and shop there frequently ONLY because the location is so close to my machines. They are not consistent in their supplies, you never know for sure they will have what you need! I wish SAMs Club would open nearby. Without real competition they DO NOT CARE!
DA
Dangerous Woman
This BJs needs to improve on answering their phones sometimes they dont answer and sometimes im on the line for 30 minutes with no answer or it just hang up thats poor demonstration of customer service. And from the look of these reviews it says employees have poor attitude and lines are long. BJs? Are your employees happy? Please fix these problems it is affecting your business.
JO
Joseph Karam
Absolutely terrible we were on line for over 30min on a Sunday morning at 10am there only 7 register open one of the customer complain to the manager and she told her that she has nobody to work the register i will be looking in to this matter alot more valley stream B J IS THE WORST OF ALL OF THEM B J whole sale should be ashamed of them selves 10/16/16
