BJ’s Wholesale Club
| Address: | 1001 E Edgar Rd, Linden, NJ 07036, USA |
| Phone: | +1 908-862-9400 |
| Site: | bjs.com |
| Rating: | 4.2 |
| Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–8PM |
Location
Photos 100
Reviews 23
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Joyce Pastoril
This location sucks. Ive been to the bjs in jersey city and in fact use to work there, so I was expecting great customer service from this location just like the one in jersey city but I was wrong. Today my mother and I came in to buy a mattress and asked if they could get someone from their recovery team to at least help us load the mattress into the car. Supervisor made us wait 10 mins since the guy from recovery was on break, so we waited just for him to tell us they didnt have anyone to help. After I tried to load the mattress myself but struggled we decided to just return it. Upon re entering the store the lady at the front door was grinning and laughing at us cause we came back. Luckily some customers who were on their way out decided to give us a hand. Its a shame how bjs couldnt help us and instead their own customers decided to give us a hand. At the jersey city location employees wouldnt hesitate to go out and help their customers. This location has horrible customer service, bunch of lazy people.
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Greg G
The worst experience ever , very unprofessional staff specially customer service --- name Teresa, when I asked to call Store Manager she called Personnel Manager. Name Andrew he pretended to be store manager but on his id card was personnel manager, which is HR when I asked him about his position he didn’t want to tell me he was HR. After demanding to speak to Store Manager he called finally store manager Tim. Andrew rune to his and told him something at this point I didn’t want to buy anything there today. Just told him how unprofessional his staff is and left.
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Brian Kochera ABCDT
Generally good experiences. Ive been a member for many years. One peeve, lately every time I go to BJs - Linden, they dont have any Lactaid 2% Milk on the Refrigerator Shelf. I always have to go to customer service & have them look up stock and have someone put some out. This time they had 480 1 Gallon bottles in stock but none had been put out. This is their only problem. When I think about it I call ahead and have them put 6 Gallons aside for me. But really they should keep their stock on the shelves. Were it not for this one thing my rating would be 5 stars.
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Dariel Bobadilla, MPA
Great products but some individuals are bias to certain costumers. For example, this guy right here. He allowed a costumer to use their phone with the membership, no questions asked. However, when I tried to do the same thing and he said No and decided to question me. I strongly believe everyone should be treated the same way. Regardless the race, gender, believes and sexual preference.
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Ebenezer A. Awolesi
I shopped with the One day pass. Great prices and choices. Store layout is different from Costco. Big savings can be had if you have manufacturers coupons. Ample packing. Great hours compared to Costco. You can shop with a day pass, however the is a 15% surcharge if you do. So if you plan on spending big, you should just get the membership. It pays for itself over time.
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A Private User
Every single time I attempt to buy something at the food court, there is an issue. Today their register broke and noone else can ring up, last time I was there all the customers had to wait b/c an employees discount card didnt work. They take care of the card at cust service instead of taking care of anyone else. They are ALWAYS a mess.
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Sharon Merritt
It was usually good in the past. But recently deli line is a long wait just for cheese. Pre mixed shake I usually buy all of a sudden seems to be spoiled although use by date is in 2018. I exchanged once already. Now I will take hit and buy from BJs in Jersey City or Watchung. Whats happening Linden store???
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Rob Mulligan
This BJs feels like a hidden gem - the lines are usually short, and the store is much less crowded than the nearby Costco on Staten Island. The food selection is on par with all the other BJs and Costcos I have visited. Plenty of parking and a discounted gas station makes this place a destination to grocery shop.
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A Private User
Everyone is generally friendly. Yes people do have off days but for the most part- good prices, good service, the savings are greater than the cost of membership so its a win win. And to the person complaining about customers waiting b/c of an employees discount card not working.. theres no such thing.
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Krith Briw
I was extremely upset with having to wait an entire hour to be served at the deli counter. I arrived at 10:03am, I was #5 to be served. There was only one server until 10:50am. Upon a second server arriving it still took until 11:10am for me to complete my service an additional 20 minutes
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PeterJ Romano
Went early on a Saturday and store was not crowded. Always well stocked, good prices on many items except nut products. We especially like their muffins and fresh bagels which they bake on-premises. We had $19 in coupons which really helped too and gasoline was only $2.11 gal.
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Blerim Kaja
If I can give 0 star would be better. Starting at customers service and you end at the manager they all terrible ,they cant even renew a business membership. Im going back and fourth with my papers and they still can get it done.They need training the whole department.
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denis silva
You guys suck, they like to fire people for no reason, is funny how they love to spend money yet they can even pay their employees. Their only solution is by getting rid of the people that were working there a while and getting new employees....
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mathew james
The staff there are horrible at there jobs, one a few occasions I over hear there immature conversations about customers. Most of the time the self checkout doesnt work and you always need an employee to come over.
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Alberto Gonzaga
Comprat en bjs. Es muy grato y es ahorrar. Lindo servicio. Visitenlo muy buenos precios!!!
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Carolina LaraS
Great variety of products and good prices. I love their hot dogs (and I am not a hot dog person!) And their mango or strawberry frozen drink is delicious and refreshing. They always have good specials and coupons.
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Eignasor Melendez
Where do I begin? I really love this store!!!!!! Everything is big there and really neat. They have almost everything there and the customer service is amazing there. I swear this is my favoritest store ever.
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Jocelyn Long
The items needed were available at a reasonable price. However, I had difficulty paying using my chip and pin card because my it could not be recognized by the reader.
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Monica Velez
I love going to BJs but today a cashier made me upset.... I almost wanted to punch her in the mouth for what she said to me... I kept my cool and walked away
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farzana shaheen
overall good product prices and availability and services. I am very happy with BJs groceries every time. I am a customer of BJs since 2004 to still 2015.
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emmanuel etienne
Its nice big place where you can find almost all of the necessary items that you require. The service is moderate and the employees are very helpfull.
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Mike Strauber
The deli counter was slower than a turtle on heroin, Really slow and lazy counter person slow motion at its finest. Other than that this place is good.
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jessica richards
Love the selection. Needs a dressing room food always fresh. Prices are great. Love the gas station. The employees are always nice smiley and helpful
