Address: | 1722 Saint Marys Ave # 110, Omaha, NE 68102, USA |
Phone: | +1 402-344-3040 |
Site: | theflatironcafe.com |
Rating: | 4 |
Working: | Closed 5PM–12AM 5PM–12AM 5PM–12AM 5PM–12AM 5PM–12AM Closed |
MA
Madina Nematova
We have a steakhouse that we usually go to….since we were gonna be in downtown area…my hubby decided to make a reservation at FlatIron to celebrate my birthday :) this is how it started that night: we stucked in a traffic…so i called to let them know…the guy on the other side of the line..when picked up the phone didnt even say hi…or anything…he was talking to someone else…so I politely told him we will be late…he just OK… second: when we arrived…they didnt ask ask us if we wanted to check in our coats..no hi …no how are you this evening..its like oh we got enough customers that we dont need to be nice to everyone who comes here to eat! 3: they set us on the table where I didnt think it had a RESERVED sign!!! We were asked to move to another table because that table was reserved for someone else……SOOOO when my husband called to make a reservation THAT was not a reservation? huh….so we moved…and when I asked it doesnt say reserved he told me well there is MENY on the table so it means RESERVED! WTF? 4: when I ordered my kale salad , asked what kind of salad? what kind of dressing an detc…so he looked at me like ok..you stupid foreigner…he is like Its KALE…without even telling me what dressing did it have….so he brought my kale salad…it was awe full…dressing was yogurt with big crumbs of blue cheese..which Im allergic too…I literary throw up in my napkin….. SO EVERYTHING WAS TERRIBLE! Oh and PRICES! for that money that you pay you need to expect a PERFECT service …explanation of what kind of food it is…SKIP this place… I am not writing this review just because…..when you pay $160 for a dinner 2 times a year….and get this treatment….its just not right!
AN
Anne Wildermuth
The service was absolutely awful, and it diminished the fact that the food was actually pretty good. We were seated at a table with a visibly/chunky dirty napkin on the seat. Our waiter took 10+ minutes to take a drink order, and then he took another 20+ minutes to come back to order our food. When he first came over, he asked us if we were there because we heard they had "kind of good food"; for $40-$50 a plate, Id hope the food was better than "kind of good". He kept talking about how every entree came with a house salad, but we never received these salads. We had 5 different people deliver our food and clear plates, which is probably why no one knew we didnt get our salads. It wasnt pleasant to see every table around us get them, but there wasnt anyone who came by to ask us how we were doing either. The waiter did not come to check on us for either the appetizer course or the dinner course. There was a guy walking around selling roses, who interrupted our conversation; it felt very uncomfortable to be sold something during dinner. We had a gift card to use, and the waiter really rudely asked "how are you planning to leave the tip," which seemed inappropriate and abrasive; we were obviously planning on tipping him despite the fact that he took horrible care of us, and we left his tip in cash. I got the pork chop, which was good, but the potatoes with it were so salty they were hard to eat. Were disappointed our experience deviated so much from the wonderful reviews this restaurant gets.
A
A Private User
I dont generally write a review of anywhere I have dined, but we were so disappointed in our experience at the Flatiron that I am. All entrees are in the $40 price range. Appetizers were okay, I had the escargot, which was very rich, and my husband had the quail. Both were okay. I ordered the scallops for my entree, which were good, but only had four on the plate ($39 for four scallops?!) When ordering my entree, the waiter asked if I wanted a Caeser salad or the house salad, I assumed with the way he asked (and also, since the entree was $39), that the salad came with the meal. It does not. My huband had the tenderloin, which was excellent. Desserts were nothing special, just the usual cheesecake, bread pudding, chocolate mousse, etc. Expected much more from the press that this place gets. Typical Omaha, in my opinion, and not worth the hefty price. I give it two stars for being too pricey for food that is not spectacular by any means.
JO
John W.
My wife and I dined at Flatiron for our wedding anniversary and were extremely pleased. From the moment we walked through the door, everyone was courteous and very attentive to our needs. The hostess and wait staff were very pleasant, cordial, and even comical at times. The staff had an in-depth knowledge of their menu and made great recommendations. The appetizer, first plate, and main courses were out-of-this-world amazing, and the dessert somehow managed to top that. The ambience was pleasant, the noise level was very low, and the mood was enhanced by the pleasantry of live violin music. The location of the restaurant itself was very unique, an isosceles-shaped restaurant nestled on a street corner in downtown Omaha. I cant speak to their kid-friendliness due to no children present at our time of dining, nor to the bar scene, as we dined around 6pm on a Wednesday evening. Overall: outstanding, highly recommended, and we will be back!
A
A Private User
This is one of the most innovative restaurants in Omaha. I prefer the seafood and it is always fresh and creatively seasoned as are all the dishes we have ever ordered. The sides mindboggling and the appetizers are over-the-top. I have never come close to having had a bad meal nor has anyone I know. I make it a habit to eat at this restaurant as I have lived in Chicago and San Francisco and have traveled the world, and FlatIron Cafe takes me back to those places. I feel fortunate to have this restaurant in Omaha. I have attended wine events that were off the charts good here as well as many client meals and the service always reminds me of Charley Trotters. And, the owners treat you as if you were one of the family. The wine list is not extensive but there is always something worthwhile to try or you can bring your own. It isnt cheap, but it is worth the money.
JO
John Darling
The food is amazing. But be warned, its not a cheap cafe. Google lists them as a $$ and thats wrong. Entrees are $40-$50. Two adults with 1 drink each, 1 shared appetizer, and 2 entrees was $122 before tip. Dont get me wrong, it was one of the best steaks Ive ever had, and the portions are generous, but if you go in there expecting to drop $50 youre gonna have a bad time. Not the restaurants fault, Id still recommend eating here if you can afford it.
A
A Private User
The food and service by the employees was very good; however, upon hearing our party of 6 conversation about gratuity, etc... the self proclaimed "proprietor" (which he proudly menitoned several times!!) took it upon himself to become involved and voice his opinion on the matter. Very tacky and unrefined for a high $$$ per plate restaurant...disappointing to the level where it may be difficult to return which is unfortunate.
GP
Gph
Go somewhere else in the market! The steaks lack taste and quality. The prices are through the roof, especially the specials on wine. ASK PRICES, they are worse then a used cars salesman at up selling their average product. The owner is touch with all the woman at your table, he is quite a weird person. AVOID at all costs, and we have dined in Chicago, Los Angeles and other place --- this isnt special.