Riverside Cafe
| Address: | 260 Merrimac St, Newburyport, MA 01950, USA |
| Phone: | +1 978-225-6999 |
| Rating: | 3.9 |
| Working: | 6AM–8PM 6AM–8PM 6AM–8PM 6AM–8PM 6AM–8PM 6AM–8PM 6AM–1PM |
Location
Photos 100
Reviews 16
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Dana Kirwan
We arrived to beautiful outdoor seating which we decided ahead of time that we didnt want to sit in the sun. We went inside, the waitress gave us the option of two tables, one by the door and the other by the window in the glowing sun, then told us she prefers we sit at the one by the window, handed us our menus and pointed us to our corner table. We waited the normal amount of time for her to come take our drink orders. Today is June 4th 2017, I ordered a soda. She brought over the bottle, opened it and rushed away saying she would bring over ice. Upon looking at the bottle, noticed it had a date on it "best by February 3rd 2017" when she returned we let her know it was 4 months beyond its still by date. She asked if I wanted something else (unexpired soda would be great buttttt) so I ordered water. The water glasses are cute little round glasses which end up holding about a half measuring cup of water. We order our food... 2 meals nothing tricky She leaves, we get her attention moments later to add french toast to our order, she says the french will be out after our meals because its at the end of the line... totally fine. My glass is empty. We get our food. She rushes around the restaurant bringing people their side plates that werent delivered with their meals (also understandable) she brings us over the french toast, asks then sprinkles some powdered sugar on it and leaves. She continues to bring out several side plates with various sides on them to other tables. Im just waiting on some wheat toast which never arrives. We eat our food and have enough left overs for a take out container, we sit and wait. 25 minutes go by with customers coming in and customers leaving. I decide to head to the counter to ask for a container and the waitress hands it to me and says "Im coming right over, this is yours" (holds up the check) I let her know (since she has our check) that I never received the toast I ordered. She follows me to the table to tell me the toast is included in the price and she can get me some to take with me. (no thank you) I go back to the seat and start putting the food in the container. She puts the check on the table and says "do you want me to do that or are you all set?" (putting the food in the container) "Im all set thanks" my table mate takes the check to see if they take cards or just cash and the waitress leaned in and said "I didnt charge you for the soda and things like that... just checking right" So thank you for not charging us for the expired soda. Im not sure what "and things like that" was, because I still got charged for toast. The food was good. The french toast was very undercooked and custardy/eggy so we just ate the cooked edges. 3 stars is where the rating falls We probably will never be back but it doesnt really seem like this staff cared either way. I understand we are all over worked and under staffed and under paid and working with the public can be no fun! We are not difficult to please at all. Hope you have better service, yummy food and non expired drinks!
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Danielle E
Service is HORRENDOUS. Theres two waitresses for the entire restaurant so that should be your first red flag. Theres no please wait to be seated sign so people walk in randomly and cut ahead of you. We just waited over 30 minutes outside and watched two different parties of 2 ppl cut us. One of the waitresses actually kissed one of the guys that cut us!!!
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Jake Slocum
Service was great and so was the food. They really cater to the customer and get you in and out.Highly recommend this place. Great place in an old mill building with a lot of history and photos from the buildings past life. Located right along the merrimac river as the name implies.
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Michelle Flett
i work inside the pma building and reccomend trying the amazing flatbreads they have at the cafe. preferably the grilled chicken with pesto. to die for! and i am a picky eater. food is always fresh warm and very tasty. and the workers are sweet and kind.
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Meg Smith
The menu is expansive and everything sounds amazing. Execution is meh at best. Pancakes are gigantic and bread-like. Breakfast bowls are heavy but not tasty. Service means well but cant keep orders straight. Portions are way too big.
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Kathen Hall C
Food and service was amazing! Stopped in off the beat and path to grab breakfast and found this place off the water. Food was great with omelets and biscuits and gravy. Great experience.
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Dave Estey
Sat for 25 minutes without service before just going to the counter and ordering to go. I dont get it, there were three other customers there.
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Karen Gagne
Great atmosphere cplean wuth friendly waitress Food came out quick hot and with great flavor
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A Private User
Fast service, very nice waitress, yummy bagel, they brought out water for my dog.
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Chris Lambias
Food is delicious and hot, prices are great and the wait staff is great!
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John Boston
The eggs Benedict was awesome and the waiter was very friendly.
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Judy-Marie Letendre
Kept getting my order wrong time after time, so I quit going.
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Rob Cardeiro
Solid place for breakfast. Great staff.
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Jeanne Deffley
Basic but good breakfast food.
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Marc de Kanter
Great service!!! Weekly stop.
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Clayton Heywood
Burger was excellent!
