Address: | 1029 Commonwealth Ave, Boston, MA 02215, USA |
Phone: | +1 617-783-5111 |
Rating: | 3.8 |
Working: | 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM |
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Davian Duong
Horrible service, yet required 15% tip! These people dont deserve even a star! We were a party of 5 came in for dinner, when we were sitting down the lady there throwing down the menus on the table. Then when the guy brought out the food for us, he had the phone on one hand and the other hand setting down the foods, we asked for soy sauce, he cant hear us at all (still on the phone)... so we had to get up and get the soy sauce ourselves from the nearby table, of course we didnt have a separate plate for the soy sauce, so we had to pour them in our only plate. We werent very please with the service, so when they brought out the bill of 46.00, we gave them 50.00 cash even (offered them 4.00 tip). The guy told us, we were 5.00 short of 15% tip! And he was rude enough to said it out loud embarrassing us, I took the 50.00 back and gave him exactly 46.00 as on the bill! He was even louder and dragging one more guy there into our table and demand for 15% tip! I told them tip is optional for party less than 8 (or whatever the number they specify and need to either posted in their menu or their restaurant so customers aware of it), so I asked them to show me their policy of requiring their customer to pay 15% tip. They just said there is no policy but every restaurant have that requirement, if we dont agree to pay tip, then just pick up the food and dont eat in their restaurant! I told them, yes customer can elect to pay the tip (at whatever rate they want) if they feel the server derserved it, but definitely not required! We are Vietnamese American by race, so these Chinese people intentionally picked on us for this requirement thinking they can get by with it! If you are Caucasian, and want to give them a try without paying the full 15% tip, I bet you they dont dare to touch you because they knew they cant get by with it for sure! There are alot of restaurants in the area and are certainly worthy trying out! Avoid these bullies that may find you are weaker and requiring you to pay them the 15% tip that they dont deserve!
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Nikki H
Ive been going here for years but I never wrote a review. Here goes... as everyone knows Victorias is known for their twin lobster which is good along with the salt pepper shrimp or chicken. However their service AlWAYS as been bad. If youre not Asian or dont know them they will ignore you. I shouldnt be use to it but I guess I got use to it. I know some of them by name. There are probably only 2 of them I like. My friend who does take out with the glasses. Sorry I know his name but cant think right now. And another gentleman who waits tables and he allowed me to call him "cousin Kevin". They didnt always add in the tip but someone needs to tell them to stop. Like 5 of them will bring out the food so who do you tip. From their dirty silverware to can in a soda... I just dont dine anymore. But I have to be honest. Despite me seeing a rat run across the floor and a dead roach before, I still continued to order. But I havent been in awhile. If the health department hasnt shut them down then I will pray the kitchen and food is greatly prepared and clean as well as fresh. But again they are not PROFESSIONAL enough to DEMAND yes I said it demand a tip. I even had one of them come after me and my friends for his tip. Why?? He WAS NOT our original waiter AND he literally spent his time at the table next to us talking with an Asian family. This is America so please learn how business should be conducted EQUALLY.
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A Private User
Great food, very filling. The rice portion comes in 3 sizes, which is rare and great. However, the service is incredibly appalling. Granted, there were only 2 waiters and a couple of runners. It seemed like theyre lacking in staff, so the wait time for food and cleaning is forever. I even had to do some bussing for my own table because no one came to clean up the empty plates. To top it off, there were 2 other tables around us that had dirty dishes piled up and they didnt clean it as fast as they could. Even when they did clean it, they work soooooo slow. I kept thinking that if I were the boss, Id fire these guys in a heartbeat. BUT! The food selection and their portions are great. Many vegetarian dishes and seafood.
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A Private User
I joked to my wife, "How much more does it cost to get the flavor?" The food was, without any exaggeration intended, the most bland food Ive ever had in my entire life. Sure, at $5 a plate it was cheap, but Id rather pay a little more and get food with flavor. I would bet my life that some of these glowing reviews on this page are written by owners/employees of Victoria seafood. Theres not a person alive with functioning tastebuds who would ever describe this place as "Best Chinese in Boston." Absolutely terrible. Half of me hopes my review doesnt discourage you from eating here, because I want you to taste how comically bad their food is.
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Bob Liao
This place is a no frills location but has all the classics of tasty dishes if you know what to get. If you ignore the drab decor (hasnt changed in decades I swear) then you can really discover reasons why this place is still up and running after all these years. My friends and I settled for 4 dishes including a small soup and they were all quite delicious with no complaints (see photos!). Fried rice with Chinese sausage and beef with black pepper are delicious choices and recommended together! Give it a try if youre in the area! Be warned that as of 8/2017 theres a ton of construction along Commonwealth Ave so be mindful of parking!
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Rich P
Food here is pretty delicious! Made a reservation for 15+ on a Saturday evening at 7pm. Showed up to them having a huge wait, but I still had my two tables waiting for me with no issues. Some family members were also running a little late, but they did not give me any pressure to start ordering. The servers here are very patient, and Steven (the owner) was very accommodating to helping us decorate our area for my nieces graduation dinner. We had LOTS of leftovers, and the price we paid was very reasonable.. will definitely reconsider for take out or sit down.
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vik tory
i went there a couple of times (with a group of people) the first time it was good, big portion and good price, the next day the waiting hrs were rediciolous and when i asked for more than 3 soja sauces the guy gave me an attitude even tough we spent a lot of money there never the less we went back bc it is open late night and we weres on a trip to boston the last time was the worst, we waited even longer, our dishes were getting smaller and smaller and on top of it: i had a shell of a clam in my food (on top of the fact that i am vegan!) NEVER AGAIN
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A Private User
Obviously the guy looking for MSG polluted general gaos chicken was unimpressed with Victoria. Well I got news for him; the food is authentic and delicious. Ive been to Hong Kong and China and know real Chinese food. Their salt and pepper pork, calamari and tofu are great! Cantonese noodles are better than Hong Kong and staff is friendly. Also try congee, delicious. If you want real Chinese food, go to Victoria Seafood. If you want what the guy below wants, go to Panda Express!