The Upper Crust Pizzeria

Reviews 29

BR

Brandon Bettencourt

Upper Crust pizza tastes great (a little greasy but who says thats a bad thing). This poor review though reflects the poor management and service at this specific Tremont Street location. My last 3 visits to this location all had the same goal (get a slice of cheese to go) and all ended with the same result (no slice of cheese to be had). The last two visits happened in the same day, yesterday. I was craving a slice of pizza and this place is close to my apartment and I was walking past. The first visit was at 11:30am (they open at 11am). I walk in and right away Im told they dont have any slices yet. Mind you this location is never busy at all and Id be surprised if they had even sold a pizza yet that day so I cant understand how there were not any slices to be sold. They should have already had pizzas in the oven BEFORE they opened so that they are ready to go when the store opens but even if that was NOT the case, the store has been open 30min so what have they been doing the whole time? later on that afternoon I happened to be walking past again (around 3pm) and thought it would give it another go. I walk in and the place is pretty quiet (as is usual) so I walk up to the counter and ask for a slice of cheese pizza. This time Im told they dont have cheese and they had "just" given away their last slice. Once again, this place is dead. It probably took 30min to an hour to get rid of a cheese pizza by the slice so how was there not another pizza there waiting? This is not like the former Upper Crust location on Newbury Street that is always busy and sells a whole pizza by the slice in minutes. This place is very quiet so it astounds me that they cant make a pizza fast enough to back-fill when one is sold. I have to suspect its just a poorly run shop. Either way, there are pizza joints all over the place and nearly all the other ones have cheese slices ready to go so Ill start directed more of my business their way.

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VI

Vickie Carr

I want to thank store manager Mali Yilmaz for supporting the Blackstone/Franklin Square Neighborhood Association "Heart of Gold" Scholarship Fundraiser with a donation of two gift cards! We love how our community comes together to support our youth as they strive to realize their dreams and secure their future. Upper Crust has been a consistent supporter of our efforts to provide scholarships to South End students going on to college or technical school. We value Upper Crust as a neighbor and hope everyone will say a special thanks when they stop in to enjoy their delicious pizza!!

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JO

Joel Richards

I am teacher in an urban school district. I wanted to take my kids to a Pizza shop and allow them to make their own Pizzas. I called and the management was happy to allow us to do it. They were extremely accommodating and helpful. They charged us a minimal amount, which is great, because I usually end up paying for most of my students to participate in amazing activities like this. The pizzas tasted great and the kids had a blast. Overall due to the great management and staff we had an amazing experience. We will be back this spring.

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KA

Kate McKinnon

Toppings are nice, hours are great, people are friendly, and they have outdoor tables on Tremont. If you like a flour-coated, not very chewy, crackery and kind of burned papery crust, this place is for you! If you want a real, chewy, yeasty crust, youll be kinda "meh" about the pizza at Upper Crust, but you will LOVE Anchovies, just a few blocks away on Columbus.

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RI

Richard Lopez

Horrible! Pizza slices waiting for you in boxes stack on top of one another. Soda machine had no ice and priced same as bottle. I didnt get the deal of the day. I ordered one slice and was offered the DOTD but was charged the same price. Go figure. All this because I was craving Pizza as I was getting out of work.

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AN

Ansia Fleurinor

I had the worst experience with this restaurant. Driver was rude and screaming because he could not figure out how to get in my building. Terrible customer service! He was so ignorant and rude I didnt even want my food. Even on my hungriest day I would never order from here again.

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NI

Nick Patchett

Upper Crust has thin-crust pizzas in a fairly authentic Italian style. Their whole pizzas are pretty affordable and they have a variety of fancy topping options (fresh rosemary, etc). They also sell beer, so its a nice place to grab a slice and a drink after a hard days work.

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GA

Gaby Lapus

Upper Crusts whole wheat crust pizza is particularly good. This branch has always had good service over the years. Open late and they deliver throughout the South End. One of the healthier pizza spots in the South End.

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RY

Ryan Nash

17 DOLLARS FOR A SMALL CHEESE!!!!!! WHAT DOES THIS PIZZA CURE CANCER?!?!?!?!? AND ITS NOT EVEN GREAT. Average pizza. But I still cant get over what I just paid. Let me say it again. $17 FOR A SMALL CHEESE PIZZA!!!!!!!

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A

A Private User

the service was very poor , i tried to order delivery and the guy that answered was very rude and condescending . i wont be ordering from this location for a while . plus they are over priced for pizza .

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TR

Tracey Xu

Got a slice of cheese and slice of BBQ chicken about a week ago. Was really hoping for more but both we just OK. Perhaps if I order a fresh pizza Ill get the experience Ive heard so much about.

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JO

John Taplett

Pizza is fine, but not worth traveling for. It is our easy neighborhood pick up. They regularly screw up the order if you order a custom pizza, but they are fast so everything is a trade off

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ME

Mellisa-sue Shamey

The Staff here were very nice and the Pizza was excellent, it was a bit pricy yet the service and food off set my disapointment in the price.

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MA

Mark Petros

Best Za in Boston without question. Company has really turned around in the last year with the new managers. Easy Friday night decision.

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JE

Jenny Choi

This place is warm so if its summer, be prepared to sweat it out! No fuss, pizza by the slices. Offers fruit-infused water :)

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RA

Rachel Cain

The slice of the day + salad is a great deal. I do wish that the salad had more than just Romain stalks though.

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SH

Shawn Jin

They messed up our order, which involved heating up some premade slices. They then refused to acknowledge it.

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EM

Emily Collins

Mediocre pizza and service, terrible business practices. Hoping this chain gets bought out and turned around!

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KE

Kelsi Mo

Their salad and slice deal is excellent and always a solid choice!

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A

A Private User

Upper crust is the best pizza place in the world!!!!!

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A

A Private User

overrated. Poor quality. Delivered cold, stale pizza

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IS

Isabelle Cheng

A bit pricy than other pizzas but tastes great.

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MI

Miguel Jose

Love everything about it keep up the good work

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SH

Shawton Allen

Best Krispy Flat pizza in the South End

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DA

Dan Tetzlaff

Excellent thin crust pizzas!

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AP

APMM73

Dont like their pizza...

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A

A Private User

Great specialty pizzas.

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MA

Mark Schiavo

Excellent pizzas

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BR

Brian Rees

The best

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