Address: | 874 Costley Way, Prince Frederick, MD 20678, USA |
Phone: | +1 443-486-4612 |
Site: | panerabread.com |
Rating: | 4.1 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 7AM–9PM |
MA
Mary Douglass
Everything is usually okay when we go here, but last night we went in to have soup, salads and sandwiches and my husbands soup was given to him cold. When he asked for another HOT soup the lady behind the pick up counter told him, "the soup was too expensive to just give him another one, but he could heat his up himself with the microwave near the drink counter". WTH? We know how expensive everything is at Panera which is why we dont go often. Our son was already eating and my husband was not going to drag him out of the restaurant. He was just too disgusted at that point to even eat his half a sandwich. So he went next door to Five Guys and got a fresh hot meal and returned. By that time our son was finished his mac & cheese and a manager just happened to see him walk in with the Five Guys bag (while we were all walking out the door). Of course he asked if everything was okay, we then filled him in on the situation and he tried to remedy but at that point it was too late. However, the GM called my husband this morning to apologize for the service last night and was sending us a gift card. At least they reached back out to make things right. Although, Im not so sure when we may be back in this PF location.
AM
Amanda Ball
Great place. All the staff minus one manager is great. Very clean and fast with orders! Other than the one manager, I do enjoy coming here. Would be 5 stars if I didnt have the bad experience with the one manager. Would give the name but not trying to have any more drama with him. But I am not going to let him ruin a great place to eat and enjoy time with friends and family. I just schedule my time there when he isnt.
JU
Julie Hartley
This place is clean and has a nice, if not commercial feel. Its Panera. You know what youre going to get. This location is quick and efficient. Its a cherished spot for people to come work, socialize and eat.
CH
chris brandner
It is a Panera bread, it is consistent with other of this franchise that I have visited. $$ high for fast food but it isnt really fast food though.
DE
Dennis Grey
Good food for a chain. Sourdough bread is fantastic. Some healthy choices as well. Service at this Panera has always been top notch.
BE
Bethany Ellis
I loooooooove their bagetes!!!! I would recommend the kids medium mac-and-cheese with the bread......... a full and hardy meal!! :D
MB
Mb B
Food is delicious and the wait is fairly short. Restrooms are frequently dirty, but that is from the customers not the staff.
VI
Virginia Bassett
Pricey at time, not wanna take the family but if ya meeting coworkers, you get in and out on time and the food is good.
MA
Max Van Rees
Great restaurant. Customer service and food is outstanding, although it is quite noisy.
JA
jason guy
Great food, good service, I love panera and prince frederick is no exception
ME
Melissa Johns
Im here everyday. Love the clean food, people here are AWESOME.!!!!!
TR
Tracy Nicholson
Great food, nice staff, always busy but not too long of a wait.
BR
Brendan F
A well run and clean place. Friendly faces all around
KI
Kim Savage
Food is delicious and the staff couldnt be friendlier!
BR
Breton Laubscher
Consistent food with other locations. Fast service.
JE
Jennifer Kapelka
I love this place! Great food, nice employees.
KE
Kenny Gregory
Great place for an amazing fast place to eat!
DO
Donna Smith
The food is good. Can get relatively noisey.
SH
Sharon Speak
Great food and the green tea is fantastic
DG
DGO
Good food, but always really crowded.
AN
Ann Brady
Different selection of food
AW
Awesome Gaming Corgi
The best food and service
RY
Ryan Reichlin
Good food small portions
NO
Norman Cuevas
Average chain restaurant
JA
James Arthur
quick, and clean
SH
Sharee Joy
Fast and polite