Panera Bread
| Address: | 18141 Town Center Dr, Olney, MD 20832, USA |
| Phone: | +1 301-774-4304 |
| Site: | panerabread.com |
| Rating: | 3.6 |
| Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 7AM–9PM |
Location
Photos 100
Reviews 20
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Frank C
I sent my son to get sandwiches for dinner. We usually go to the Panera in Aspen Hill which is almost always very good. This was the first time we ever went to Olney Panera. He came back with sandwiches which look like they were made by little kids. The was no filling or flavor to the Thai FB that my wife ended up throwing out. My sons SW Chicken FB had nothing to it except wrap and my Smokehouse Turkey was nothing more than a blob of turkey(which wasnt even spread out to even make an attempt to fill the bread, and a tiny dab of some type of sauce in the middle of the bread. I AM going to go back and ask for a refund. My guess is no experienced workers and all food made by teenagers who have not yet learned to care to much about their job. Sorry guys but you gotta try a little harder. Edited 6/11/14 - I went back and reported dissatisfaction to CAT(manager) She was very kind, understanding and very professional. She refunded everything and threw in a bag of cookies too boot. Well done CAT. You restored my faith. Thankyou.
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AC Ricucci
I go to the Olney Panera about twice a week. Very nice people, food is consistently good and well prepared. Occasional mistake is quickly fixed with a positive attitude. Two small disappointments: (1) the counter with straws/napkins/sweeteners etc. is very crowded, hard to get to & always jammed up because its between 2 drink machines and right in front of where you wait for your food; needs more room and better placement; (2) dont EVER go at lunchtime, impossible to find a table, hard to maneuver your way around & deafening noise with so many tables jammed into small space; I go 2:30-3pm, much nicer environment, but get in there before kids get out of school because then it turns into a zoo again.
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Dana Sloane
Dont bother with the rapid pickup service here. At least four times, something has been omitted or simply forgotten for my order. This morning an order requested for 730 still was not ready at 10 minutes after eight. No one on the staff had the grace to at least offer me a discount on the food. (I had to request.) When I was finally able to leave with my purchase, my drink order had not been secured and spilled all over the floor of my car. There are multiple Panera franchise options in the area-pick another!
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Ryan Brenneman, New Grace Media
Very disappointed in my service on last Thursday. I couldnt believe the things that were coming out of the employees mouth while preparing my order. I ordered a bagel, cream cheese, non toasted and sliced, and a coffee. She forgot to slice it and when the order taker told her, she decided to let out a few words. I should have taken down her name and called but really just wanted to leave at that point as I was rushing in and out to make a meeting.
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Paula hourst
The only thing taken over here is the teenagers!!! One may buy a drink but the others just sit with nothing making the place a playground atmosphere. Subway is next door, and you often find an adult with a Panera drink, but their kids with Subway food. Not one of the pleasant Panera Bread stores to visit.
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Jeff Katz
Panera has taken over the Olney, MD community as THE hangout place for breakfast/lunch/snacking. Very comfortable indoor/outdoor seating. Great place to socialize, get work done, conduct business meetings.
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John S.
Seemed to be a party Panera Bread. Dinner time until 8:PM people running in&out the deck door being kinda Maryland Smart. Maybe a fun place on a regular basis if the restaurant added rubber walls.
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MShorn Billings
The food is ok. Expect to pay close to $10 for a meal. Theres seating inside and out. The outside seating is covered. Free WiFi and a decent place to meet or work depending on the time.
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Nate Peterson
Solid Panera Bread Location. It def gets busy but they are pretty quick about getting the food out promptly. Its in a nice little shopping center area as well. Good Location in Olney
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Melanie Nickerson
The service is fast and the food is very good, fresh fruits and vegetables. And not too expensive. Sitting outside is nice and not busy. Inside seating can be challenging.
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Christopher Santos
I like PB but this one is OK. Had to get them to fix an order that the other PB gets right. Sitting outside was nice during sunset.
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Zahid Khan
Very rude staff.... manager threw the receipt at me. They where just looking at each other gossiping. Cassie and the manager
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Niveen Fahmy
Great place. Great food. Great service. The loud music, however, kills the mood!
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Jamison Bryant
Delicious broccoli cheddar soup! Quick and friendly service.
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Kenneth Kline
Its Panera. Lots more seating than other Paneras.
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Amadou Seck
I got kicked out because Im black
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Gina R
Great service, great food!
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yun Lee
Best service!
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christian rogers
Kinda slow
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A Private User
yummy!!
