Address: | 4211 Charlestown Rd, New Albany, IN 47150, USA |
Phone: | +1 812-981-0188 |
Site: | onionrestaurantteahouse.com |
Rating: | 4.2 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
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karli michelle
so, Ive always been rly fond of this place, but today a bad experience happened. I ordered the vegetarian teriyaki chicken because im vegetarian and dont eat meat (and havent for years) and was then given actual teriyaki chicken. when i told my server, she told me i had to pay for it because i apparently didnt let her know it was supposed to be vegan, but that i was welcome to order another 10 dollar plate of the vegan kind (thus making me pay over 20 dollars for two entrees, one of which i literally couldnt eat) I decided not to order another plate because I literally didnt have the money to pay for all of that. Felt it was really rude to not get a refund or get a replacement meal when they messed up my order and gave me something I literally couldnt eat.
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A Private User
I had been here 3x before I noticed a HUGE problem. The first time I ordered egg rolls and tea service. I had a lot of tea left so I asked for a to go cup. The next day at home, i put the tea and herbs in my strainer, and noticed hair. I was disgusted. I didnt call in or anything, it couldve been a simple mistake. The next time I went there were strands of small hair in my rice. I was beyond disgusted at this point, and he said that he could deduct it from the bill. He only took off 50cents!!!!!!!!!!!!!!! 50 cents??? I had my children w/ me and didnt want to make a scene. Ill never go back. I dont eat hair, and neither does my children.
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chris hillerich
The hot pot was very reasonably priced and of great quality on the ingredients. Weve been looking for a place in Louisville, Ky that has hotpots, but found this right across the river 15mins away. My bento box was amazing, really great value for the money and what you get, not yo mention 22 different options!! Lastly, the bubble(boba) tea was excellent, a plethora of flavors to choose from. Highly recommended this establishment and will be back!!!
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Sophie
Pulled around back to park, and walked into the cozy little house. Greeted by a specials menu and a hostess we were seated quickly. After we ordered our food it took a few minutes for our appetizer to come out. After about another 10 minutes we got our food, one after the other (they seemed to bring it just as it was finished).The food was delicious, and exactly as expected.
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Stacy Mattingly
Refurbished my food! Waited forever for my food, came after my other half had his almost finished. Found a long black hair fried into my shrimp when it arrived steaming hot :( The waitress said they would redo the order, five minutes later they bring me the same food hair picked out (refurbished) Payed full price too, not good business ethics!
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James Sidell
I frequent this restaurant, and its the best on this side of the river in my opinion. They recently added a full menu with vegetarian options, and they dont go overboard on salt and sugar like in typical places. The egg rolls are the best Ive ever had, and the staff are always very friendly.
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Angela Hornback
Growing up near Radcliff,KY which has a high Asian population I was very disappointed in the Asian restaurants around New Albany. (One was so bad that I got McDonalds after I left) Then I found the Onion restaurant. I LOVE the food and all of the workers are extremely nice.
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Sarina Dieckmann
The waitress had no idea what gluten free was. She kept telling us that they can make anything on the menu gluten free. When we ordered the noodles that they served were made from wheat and we had to explain that they had gluten in them.
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Bright Star
Hands down the best fried rice Ive ever had from a Chinese restaurant. The food is very fresh and they were lightning fast. A little pricey though. I am very picky when it comes to ordering Chinese food, this place is great.
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Kayla Ross
Love the onion, have been eating here for years. Lunch is always great, fast service, sweet waiters, and delicious food. Teriyaki chicken is amazing and the potstickers/dumplings are the best around.
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Devin Payne
Busy Chinese restaurant in southern Indiana. Inexpensive lunch special that are pretty good. Lots of veggie options which I liked. I had Kung Pao tofu and egg drop soup. Both were yummy.
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Josie Anstine
That was by far the worst food Ive ever had. I had Kung Pao Chicken. It did not smell right, and something about it tasted off too. Also had egg drop soup which also tasted strange.
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D Flowers
Great food, the service was a bit slow but over all once you become accustomed to the servers yelling and everyone talking loudly in an echoing room its all good
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Mark Galovic
Tasty food, nice people. Our waitress, Kimberly, was great, making sure we had what we needed with a smile. Oh, the plum wine hit the spot!
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Matt C
disappointed all the way around. Many locals told me to try this place and it was not at all up to par or even authentic for that matter.
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Bedford Crenshaw
This is easily my favorite Chinese restaurant. I love the Hunan Beef and Curry Chicken, and the lunch prices are very good.
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Caleb Byrd
Wifes food was cold, mine was magma but I got 6 pieces of chicken in a ten dollar plate, I dont think well be back.
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Barndog Barnhart
Service was prompt and friendly. The food was very good. The meals are reasonably priced. The dining area is ok.
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Laurie Keith
Great place, wonderful service. Only place you can get a "Strawberry sushi roll" definitely recommend it.
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Jose Luis Peña
Muy buena comida los cocineros de primera
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Meloney Seewer
Love love love this place. Great food, friendly staff. Quick service and the bubble tea is amazing.
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Chase Huff
I love this restaurant, they have everything you can think of on that menu! And its all delicious.
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Jason Ridenour
Huge glasses of bubble tea, delicious quasi authentic asian food, cool nice people. Stay awesome!
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A Private User
Perfectly quiet place for a romantic evening. Loved the food and the service was pretty good.
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Kait P
The food is excellent and a good variety. I absolutely recommend the bubble tea! Yum!
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Linda Serrano
This was a great dining experience! Our waitress was Christina and she was awesome
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Daniel Bertles
Nice place, good food, great service. Had some Chinese beer that I enjoyed.
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David Cagle
I have had better Asian food from the frozen section from the grocery.
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John Darr
Awesome lunch spot for Chinese food. Great flaming plates, affordable.
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Jeff Jarecki
Weve been going there for years. Not perfect, but perfect for us.
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Anna Marie Kemple
Excellent variety, delicious food, and great bubble tea!
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A Private User
Great food for cheap! Hefty portions and good service.
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Chris Betche
Quick and tasty food. Good prices, small and cozy.
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Justin Burton
Great food, great service, Bubble tea is awesome!
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Nancy Cox
Excellent food. Huge servings. Friendly staff.
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Bruce Taylor
Pleasant place, friendly staff, great food.
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Paul Freiberger
Very friendly. Good food. Well established.
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Gregory Kordsmeier
love the appetizers - best egg rolls around!
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onetruthloveall
Great Resturant, love the tea selection. ;)
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Katherine King
Great vegetarian and vegan options.
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Eugene Bryant
Elannlent place to work eat good
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Daniel Serke
Menu has something for everyone
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David Bascur
Good service, awesome sushi...
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Lian Yuan
Amazing and wonderful staff! ❤
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Christian Higdon
Excellent place to eat
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Jeannine Cuzzort
Very good chinese food
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Rick Condon
Excellent Asian menu.
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Leesa Eason
Definitely not good.
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Marina Jensen
Good food