Address: | 380 S Deshon Rd, Stone Mountain, GA 30087, USA |
Phone: | +1 770-879-2700 |
Site: | publix.com |
Rating: | 4 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
A
A Private User
Im trying to understand why this Publix, approximately 1.4 miles from my home, does not have the same quality and variety of produce, meat, and products as the Publix I drive miles away to shop at in Tucker, off of Hugh Howell; 124 in Centerville; 124 in Snellville; Conyers (near my work); or in Decatur (near my other Emory Univ.office). There is such a marked difference in these stores compared to the one in my neighborhood that I sometimes think my store is not part of the same chain. The cashiers and customer service personnel are great! The manager is about as unfriendly as they come. I spoke with the district manager this summer about this store and my inability to find things I needed that I could find in any other Publix, and was told that changes were coming to the store. So far, I havent seen any. So sorry you closed the one on Killian Hill. It was my favorite, and yes, I drove past my neighborhood Publix to drive 9 miles to Killian Hill. Im still driving past my neighborhood Publix. I pray you guys get it right. What I spend in gas driving to a better quality Publix, I could be spending in your store. Get it right!
PA
Patricia Smith
I have been going to this Publix since I moved to Georgia, over 15 years ago and I have never had a problem there, which is remarkable. They are courteous. They dont allow their employees to work with their pants down their asses like Walmart does. When they ring up a wrong price, you get it free. With Walmart, you get an attitude because they have to actually work to go check the price and when theyre wrong, no apologies. Since Walmart decided to stop price matching the BOGO, I barely go there anymore because Publixs BOGO sales make them lower than Walmart. I just had an issue where their cash register when down after I swiped my card and they thought it didnt take so I swiped again. Turns out I was charged twice. As soon as I brought it to their attention, not only was I credited back, but I received a $20 gift card for my problems. Never get that from Walmart. I will never stop shopping at this Publix. They are courteous, professional, and go out of their way to treat their customers with respect.
CH
Chauntress
I just left the store all the associates in the store was friendly but the cashier Emma was the rudest I looked her in the eyes & smiled and even spoke to her she was rude looked down the whole time. Handed me a balled up money missed my hand & literally threw the receipt at me. I was shocked. I am a HUGE Publix fan. I can go to any one of there stores in Atlanta and when I travel and get excellent service, and I dont mind paying extra. Because they have quality products & friendly, knowledgeable associates. I walked through the ailes today and several associates greeted me & smiled but not Emma. She is on the front line at their store & maybe she needs to be in the back. I have been to worse places and still they did not throw the receipt to where I had to reach behind something to fish it out I am appalled. I will not be returning to this store.
CA
Carsandra Manning
I order Publix online frequently. I moved in this area in March and used online sub ordering 3 times, each time I had to wait 30 min over my estimated time. This is the only Publix I ever had an issue with ever.Guess I will ride a few more minutes to the next location off Centerville, better service.
JA
Jamison Reynolds
The worst service Ive had yet. I had to repeat what I wanted on my sub several times and she still put the wrong stuff on!!! I just settled for and ultimate boars head sub that it didnt want just to get the hell out of there. Then the cashier was rude! WHF!!! NEVER SEE ME IN THIS STORE AGAIN!!!!
ST
stephanie wright
cant say the prices are always cheaper than some of their competitors but what i enjoy most about Publix are the made to order subs, better than Subway in my opinion. Also the bakery counter the pastries and cakes are some of the best in comparison to other grocery store chains.
LE
Leah A
i wish i could give them 0 stars the customer service was the worst i have ever experienced. i thought that the employees were bad but the management is worse.
CA
Candace Gilyard
Sandy is the best sandwich maker in the deli!! She stayed late and fixed my sandwiches to perfection! Way to go Sandy
CH
Christopher Williams
Clean, professional and superior products. I spend a little more but I know that I get the best quality from Publix.
JO
Joanna Risby
This is my favorite grocery store to shop at. Great service. Friendly people. Never had a bad experience here.
FR
Freda Yourself
The employees here were very nice and helpful. But the lines were long there was only three registers open.
EU
Eula Wilson
The employee or very nice the stories very clean I find my stuff quickly so I like Publix
HE
Heather Louis
Associates are always friendly and helpful. Items always in sick and very clean.
CA
Camille Tanis
Very clean, and organized. Pricey, but they have great coupon offers each week.
AN
Annette Anderson
Always ok, but the prices are a bit pricey compared to other supermarkets.
MA
Maria Lopez
Keith in the sea food dept is very helpful he needs a raise and a promotion
A
A Private User
I always have a great experience here....alittle small but nice
AN
Andre Wells
Great got in found what I wanted and got out 15 minutes tops.
RA
rachelle richardson
This store is always clean and the service is wonderful.
CH
Chay Doc
Long deli line, long check out line usually after 6:00pm.
TO
Tony Churn
Great! staff always helpful professional and courteous
CO
Cornelius Mallory
Its a nice place to buy groceries and talk to people
TH
TheStygianAngel
Very friendly people. Really nice atmosphere.
KR
Krystal Green
Clean.....high in prices
TI
Tiger Eyez
Too expensive
SL
Slavica Cvijetinovic
I love Publix
RA
Raphael Gray
Always Great
JO
John Cash
Great service
TU
Turbo Mike
Always nice.
FA
Fatimah M Jackson
A pleasure
QU
Quinn Pierre
Excellent
GA
Gary West
Ok