Address: | 7411 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747, USA |
Phone: | +1 407-396-8599 |
Site: | bobevans.com |
Rating: | 3.7 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
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Jessica Rivera
I went here for the first and only time during a trip to Disney World because a friend said the "food is great". I dont know what their lunch and dinner food is like, but the breakfast that day was absolutely terrible. With it being Memorial Day weekend, we expected it to be busy. Our wait time to be seated was 45 minutes, which we understood and are used to, but then we sat down and the food eventually arrived. My sausage patties were clearly burned on one side and on both patties, the hashbrowns had no flavor at all and lacked any trace of salt, the biscuits were good but has a buttery top that is overly salty to the point you feel thirsty immediately after one bite, and the turkey sausgae links were bland and cold. Not warm or room temperature, but noticably cold. That to me is unacceptable for breakfast food which should be some of the easier food categories to cook. If they cant cook meat without burning or not heating it thoroughly for breakfast, I dont trust them with lunch or dinner. Food should also be seasoned in some way. Not just veggies cut, cooked and served.
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Carolina Bellino
After a long day at Magic Kingdom and a sick kid... that needed a chicken noodle soup soo bad.. we saw Bob Evans on our right..you can see people in and out ...all lights were on. We went just to buy a chicken soup... we were not gonna stay. It was 10.08 pm when I went in. They yelled out at me... we are closed..and I said we only want some leftover soup we have a sick kid in the car. Cashiet pointed the manager ... and manager witouth asking me.. how he can help me... just shout " we are closed!" I said again just soup sir.... we are closed! Again he yelled. This is Orlando... at 10.08 pm. On a friday night.... That manager needs to be sent to customer service school.... you only have to say :let me see if there is any soup left... and even if there is ... and you dont want to sell it... at least you show your employees how you handle a frustrated customer. I will never eat at a Bob Evans again....
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A Private User
This particular location provided VERY poor service. I used to regularly go to Bob Evans in the Philadelphia area near where I used to live and I enjoyed decent food at great prices. However, the service I received at this location was very poor. Our order was messed up and, even though there were very few people in the restaurant, the server basically ignored us the entire time we were there. Finally, when we were given the check and went to the cash register to pay, nobody was there and the people who worked there ignored us. We literally waited almost 10 minutes before someone came up so we could pay -- and after that service and waiting for that long, trust me, it took a lot of patience to not just walk out of there (even though we wanted to very badly). Just avoid this Bob Evans.
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rusty gray
Bob Evans is generally consistent with quality food. One of my 2 complaints at this location was the waitress who obviously is a heavy chain smoker and reeked of cigarettes. Every time she spoke or breathed out it was just horrid. The food was good, well cooked and served well. The other complaint was we could not check out and leave. There were 6 people available but none could run a register and the one girl who could was taking orders. The manager walked by several times and was advised of our irritation and he blew it off and said the regular "someone will be with you eventually". We began discussing walking out and turned to go and suddenly the girl was free to check us out. That is the worst part of this Bob Evans. They just do not seem to care about the customer.
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Doc G
Ate here for the first time, and ended up coming back everyday for breakfast during my stay. The food is fresh! The pancakes melt in my mouth and warm my heart (sounds silly but it helped me get through breakfast with a familys screaming kid one day). I dont usually care for biscuits and gravy, but they are addicting at this restaurant! Josh is an excellent server, and very nice person! He was always attentive, polite, and accurately remembered our orders before we placed them! Amazing! We sat in his section everyday except last day (it was full). We had Tyler on the last day and he carried the torch just as well! He was friendly, accurate, and fast! Both servers were so great that we sat on last day over half hour after finishing our food. We didnt want to leave
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Douglas Dwyer
Honestly, the worst Bob Evans Ive been in. The food was okay, nothing better than that. But thats what I was expecting for the money Im paying. But I also expect down home service. That was completely absent. Id say they were rude but being rude at least takes effort. I went there this past march and am staying in the same area this coming march with more people. There will be no return visit to Bob Evans. Waiting for 15 minutes to pay the bill at the the cash (no line up...just too much going on to deal with the 1 customer) was the topper.
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Ryanna F.
Really horrible experience. Waited an hour for an English muffin because the waitress forgot to bring it. Then she finally comes back to me, and says "oh did you still want it?" Wow... I wasnt just sitting here for nothing psycho! Bad customer service... and the host takes forever to get there and bring you to the table. We were behind one older couple who seemed like they had been waiting a while, and finally the woman in the kitchen acknowledged us and told us someone would come shortly. Needless to say, never going back ever.....
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Paul Thomasson
Could not customize our meals, how you see it is how you get it, period. Plates came out and portions were very small (small omelette and sides). I eat gluten free and there was no sustitutes for bread items. My sons pancakes came out with no butter and had to order extra eggs as it only came with a piece of bacon. Not to mention his plate had pieces of broccoli and potatoes which made their way in his pancakes, not sure if they cleaned that plate? Not impressed, too many better options out there. Sorry Bob Evans.
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Alexander Von Solo
They have a really nice staff here who constantly handles the large Disney World tourist crowd. The food is not bad at all, I really enjoy their breakfast menu and I always have excellent service since when ever I travel to Orlando, and stay in the Disney area I usually only come here because I can get breakfast later on in the day time in case I had stayed up very late the evening before. Enjoyed the food, the wait is a bit long but they do have a ton of costumers. Will absolutely come down again.
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Dan Rimbeck
I have been to many Bob Evans but this one was awful after waiting about 45 minutes our breakfast came out 2 out of 3 had burnt potatoes not crispy they were black burnt sent it back took another half hour to get they never replaced the toast I had to eat the cold toast that was sitting there on the table while they made our new breakfast no one ever came to say sorry or nothing charged us full price for the crappy food a lot of places in this area to eat at wont go back there