Address: | 36100 US-27, Haines City, FL 33844, USA |
Phone: | +1 863-353-6817 |
Site: | bk.com |
Rating: | 3.6 |
Working: | 5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM |
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Joely Rivera
As a former employee, I can tell you guys that this place isnt what you expect. Theres a manager there by the name of keagan who I have witnessed a few times blow his nose with his hands and not wash them and then he proceeds to go and touch the food. The meat is supposed to be thrown out every 1hr 30mins and they are not doing that. They will serve it all before they make any fresh meat. When customers ask for meat off the broiler, they take the meat and heat it up in the microwave and then put it in the sandwich. Management at this location is awful. The manager keagan comes to work high and id always late and no-one writes him up or even talk to him. The district manager Luis and part owner Dave bagwell treat everyone that works there like crap. They even told me i looked homeless because of the way i was dressed on my day off. People there touch meat without wearing gloves, touch the tomatoes, lettuce, etc...without wearing gloves. I dont recommend anyone to eat at this place.
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Logan Neidlinger
I just visited this Burger King restaurant, the service was horrible. I order 3 sandwiches for me and my grandfather and a large order of onion rings. The lady taking my order was very polite but the manager had no idea what he was doing. We got our food in reasonable time when to sit down and enjoy our meal take one bite of our onion ring and it was hard and old. I wait in line patiently waiting to be severed to have the manager proceed to rip my box of onion rings out of my hands without asking me what the issue was. Without even asking what he could do to make my vist better turned his back to very rudely. I politely asked for my money back to have him say to me "we will put fresh ones down for you" I was descusted by the lack of customer service. DO NOT RECOMMEND!!!!!!
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yoed mirabal
The best Burger King Ive ever been to and I been in several from Orlando. Some customers might give a bad review because of the language is spoken or country of region of some associates. But overall the store looks fantastic, very clean and the customer service was outstanding.
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A Private User
I ordered the california whopper and when I opened it there was yellow cheese on it. I took it to the manager and he said they are out of swiss cheese. He said they did not just run out, they knew about it and sold it anyway. Manager said he was sorry and did nothing else.
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Wendell Wilkins
This location was recently renovated and everything was new and clean. While we were there two managers were walking the entire place ensuring everything was in order. The staff did seem new, but they were all very polite and friendly.
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Rebecca Hoert
How do you charge some one for extra cheese an lettuce read it back twice only to have no cheese and tons of lettuce. My sandwich is cold. Disgusted. Third time this has happened at this location. Will not return.
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Jessica Collopy
The burgers are the best Ive ever tasted. There is a manager there who when he is on staff his employees have impeccable customer service. I have numerous times complimented the manager on his staffs behavior.
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Jeszy Villanueva
Had the best experience in this store. The cashier Kristal made it a pleasure to order. She helped me figure out what would be the sandwich to try. Her smile is amazing. Couldnt be happier.
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Jyllian Johnson-stone
Just recently left here and Im honestly so angry I found a dead fly in my food and the wait was forever. They definitely are going to get a call from me. And I will get my refund......smh
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Kerem Muñoz-Fráanquiz
Drive thru waited too long to pay because they have a sensor and didnt want the timer to go over. Never get a receipt even when I asked on both windows.
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Irandi Contreras
Excellent evening (6-7pm) customer service. Really improved since some years ago. Team was very friendly and helpful. Food was great and fresh.
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Michael Jenkins
Slow, poor customer service, rude staff from the ghetto, and very cold food. I will never eat Burger King again. Food fit for the garbage!!!!
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Andrew Hensley
The new building is beautiful. Fast food, with the feeling of being in a nice restaurant. I wont think of burger King the same way again.
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EDWARD WARBLE
After eating I went to restroom ..no stall..just a toilet and urinal making it smaller after the rebuild was bad idea
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Tweeky Sue
I love this Burger King? The people are always nice. The service is great. The food is great. The prices are good.
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F. CHINO BATISTA
Very clean newly remodeled Burger King it is located right across the street from Walmart stuff is very friendly
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B.C V.V
Buen servicio. Lugar acogedor y tranquilo
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Melissa Garcia
Really great ambiance after they remodeled it. Its so nice inside and everyone is always friendly.
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Stuart Smith
How does it take 15 minutes for one sandwich and onion rings? New staff really clueless sometimes.
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Katelynn Schuette
Good value, slow drive through, asked for light ice in drinks and the cups were full of ice.
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Organised Confusion
The new red white and blue drink is awesome, takes me back to childhood and creamsicles
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MAXIMILIANO LLORENTE
Food Was not fresh had to wait to long and bathroom and facility was disgusting dirty
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Michael Gomila
The place looks and cleanliness is impeccable... the service is slow as usual.
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Kim Trost
Food was hot and fresh. Received entire order without having to go back in.
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Julie N
Some people could use customer service training here. Food was good though.
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David Thomas
Dont bother drive by. Always a long wait for the food and its never hot.
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Ty McQueen
Clean, quick and polite. Plus they got the order right the first time.
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Martha Sisco
Employees already know me.taste is always a the same.Love it.
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Matheus Oliveira
Not the best Burger King you can find. Just read the reviews.
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Dan ONeill
Took my son here for lunch. Clean restaurant and nice staff
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Molinet J
Plus place
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Steven Shiner
Real nice store...... BTW: Clean your mens room!!
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Cindy Peavey
Not real friendly but everything else was good
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Migdalia Ramon
Bueno
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Mariza Rubio
Nice place. Good customer service but slow.
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Glenn Wilson
Just good fast food love the onion rings
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Sandra Nelson
Staff was very cordial and efficient.
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Osdaniel Martinez Concepcion
This place is awesome is nice i like
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Kim Washington
Burger King is for fast food lovers
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Rossy Pizarro
New build, televisión inside.
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Adeliz Otero
The food very good and fast!
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Blangelika Rivera
Very slow to be a Fast Food
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Jaime del Valle
Great burritos. Good taste
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John Sit
Food was nice and fresh.
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Victor Melendez
good food, good price.
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Joe B
The king would be sad.
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Dawn Garner
Love the rodeo burger
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Jennifer Mathews
Store was very clean
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Jessica Sanchez
Slow, rude staff.
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Eric Rivers
Fresh food, good!
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Terry Wilson
Food no good
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Jesus Garcia
Great place
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Anti-Authority Records
Decent
CE
Celeste Williams
Great