Address: | 409 Cottage Grove Rd, Bloomfield, CT 06002, USA |
Phone: | +1 860-243-3931 |
Site: | jumbobuffet.net |
Rating: | 3.1 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 12–11PM |
AM
Amy Choplick-Ward
Ordered food online and initially gave the wrong contact number because I had just gotten a new phone. Not even 5 minutes after ordering my food, I called the store and asked them to change the number for the order, and they did. I had gotten a call about 45 minutes later saying that they were here. When I went outside there was no one there and they said that the store had made a mistake and I should call them. When I called them they said that he should be on his way soon. After wait an additional hour and a half after that, the guy was finally in the parking lot. He started screaming at me about the mistake with the number. I explained to him that I had called the store within enough time to make a change to the number. He then SPIT out the window at me and rudely asked me to sign the receipt. He grabbed the food and then asked where the tip was. I explained to him that there would be no tip due to everything that had just happened and he tried to pull the food back from me. I had already paid for the food online so I said "this is my food, i dont need to tip you, have a good night." and grabbed my food. I called the business back to complain about what had happened and the manager said she would speak to the driver but there was nothing else she could do.
TO
Top Zee
Stay away !!! Well.. they are getting 1 Star because of their Sweel & Sour sauce that came with their crap(b) rangoon ! Being from the Metro Boston area travelling in CT... I suppose I have a certain expectations. Shrimp with Lobster Sauce w. brown rice > Here I got 8 doughy shrimp (because theyre not fresh)... a white cause with literally no ground pork in the cause... the worse part ? The sauce is too thick and tasteless...no garlic... come on ! Crap(b) rangoon > They gave me plenty but I stopped after 2... skin was not crispy, filling was neither cheese or crab... ... again, I was able to eat two full with the S/S sauce all over it... $15 later... more than 1/2 went in the trash
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Jeremy Ovo
Last time I will ever be ordering from this Chinese restaurant, mind you I order from here all the time and even when the food isnt all that great I never call in and make any complaints... but tonight was the last straw my chicken and broccoli was cold on arrival and tasted as if certain parts werent thoroughly cooked I simply called in and made it aware to the restaurant and I got hung up on twice I will never I repeat never order from them again! Lost one your best customers who has shown nothing but loyalty... I suggest before you even think about ordering to read the reviews seeing Im not the only one who has had issues
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BlissfullyNonchalant
Ok so the food was okay. But the service was horrible. Usually I dont make reviews but this was just really bad. For one my food was nearly 4 hours late. I called after an hour and a half and she said ok well give you a free soda. Three hours in I called again and she basically told me oh my food wasnt cooked yet so they had started cooking it. Then my food was delivered and it was the wrong order and no free soda.
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Nadia Alford
The food is just ok. Never ordered from the buffet because every time Ive been the food on it looks old. The restaurant seating area needs a through cleaning from top to bottom. The main guy is lazy when it comes to service. The Black lady is always nice the Asian lady is kinda rude. I only go when I have a Craving for Chinese and its close to my job. Bottom line order from the menu, to go only or keep it pushing.
AU
Aubree De Luca
If I could give this place no stars I would. I ordered Chicken Lo Mein and when I went to serve it to my kids I discovered a cricket cooked in my food. When I brought it back it was originally suggested that I put it there! And then was told "it happens because its summer and they could make me a new one". Needless to say I declined. Unbelievable. First and last time ever going here. My advice check your food.
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Carla Cedeno
I ordered food from here. And i understand that i was ordering late but i still expect them to deliver and not close 1-2 hours before theyre supposed to. And not only that, take my money and not give me the food!!! They made a crap attempt at being thieves if you asked me. Id like to try again only if someone can guarantee i wont get duped again from this place
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elisha phravixay
Im sorry they are nice ppl but this buffet was awful. Wish I read the reviews before coming here. 1st Jumbo was the last thing this buffet was. 2nd the small selection they had at only 1230pm seemed very old and room temperature. Very very disappointed. Maybe their fresh made food is better but $7 or not DO NOT BUFFET. sorry guys
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RED Sav5ge
The food here is alright, the delivery does take long where i ordered from but I never had a time where they messed up my order or behaved rudely to me. However I do not like that whenever they say 30-45 minutes they take an hour.
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L S
The delivery time is horrible and i dont even live 6 minutes away. I waited for over an hour and called back twice and was told "He just left" horrible. especially for living so close.
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Eswar Yanamala
Honestly there was never a problem with anything I ordered. they always drop off my food on time and always come to the door. I am a satisfied customer. I love love love it
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Bill Ayasse
I hate to hurt someones business but this buffet was very bad. This is a safety issue. The food was room temp and old! Do not eat here until they get their act together.
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Game head
Good was good, restaurant clean, service good. I thought the price was a tad bit high, but they do give you a lot of rice and a roll depending on what you order
MA
Marlene Cockburn
Honestly there was never a problem with anything I ordered. they always drop off my food on time and always come to the door. I am a satisfied customer.
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The Flash
took over 2 hours to get a simple order to me, and when I called after the 1st hour, I was given a lousy excuse as to why my food had not arrived.
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robert brown
Very disappointed, food was sub par but restaurant was overall to small to be considered a buffet. But the black lady was a awesome waitress.
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Aleigha Chee-you
very bad service. i called an hour after ordering online and they said they didnt check the online orders yet. AFTER AN HOUR!!!
A
A Private User
This place is clean, the people are friendly. The food is hot fresh n they made it fast. Everyone this is a great choice!.
OM
Omg-iTz-_Flex
The food was good I have ordered from here about 3 times and 2 out of 3 times the employee was very rude and lazy.
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Jodie Fields
My kids and I love love love jumbo buffet! Its our favorite Friday night take out in front of a good movie!!
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Mack Balla
Bad customer service she said what I order was nasty. My order is not your business deliver it!!!!!!!!!!
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Sri Thaya
Good food and good people....buffet is very testy ...delivery people good and very fast