The Coffee Bean & Tea Leaf
| Address: | 4190 N 1st St, San Jose, CA 95134, USA |
| Phone: | +1 408-428-9280 |
| Site: | coffeebean.com |
| Rating: | 4 |
| Working: | 6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 7AM–7PM 7AM–7PM |
Location
Photos 100
Reviews 38
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Peter Baria
If I ask for a dark chocolate mocha, hot, Im pretty sure Im speaking English. Im not a heavy coffee bean customer as the nearest one is about 45 mins away but I like to make a stop when Im near by as a treat. When the server looks at me like Ive got a d!ck sticking out of forehead and speaks down to me because I didnt call it a latte dark chocolate drink, Im going to write a review that reflects poor service. I usually have a great experience at coffee bean but this one time, when Im craving a warm dark chocolate drink with coffee in it (lets not forget, he said you know, this has coffee in it, well duh, Im asking for a coffee drink!) I expect a drink, with coffee in it. Not bashing coffee bean but this server really needs some training on customer service!
DO
Dominic Dimengo
Had to wait 15 minutes for a simple iced tea. I finally gave up and asked for a refund. Granted, it was somewhat busy. However, they totally forgot my order entirely and tried to blame it on being busy. The cashier provided me with a refund and when I told him that a simple ice tea isnt that difficult -- you pour some tea on ice. He said, "its difficult when you have 6 other orders." He then promptly took the next customer and ignored me. Really? Not my problem youre busy. You shouldnt forget orders. Ive been to much busier operations and they can pour (and not forget!) an ice tea. Not impressed with the dismissive customer service and lack of efficiency.
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Nack Choon Jung
Regular good old coffee bean and tea leaf. The staff is very friendly, but needs some organization at times; probably because they opened recently. The hours arent very long. They close at 8 pm on weekdays and 6 pm on weekends. If you want late night coffee around the area, it seems like Peets at rivermark is the only place near by it seems (closing at 10:30 pm). There are a variety of different power outlets and cell phone chargers on the tables at this coffee bean location, calling for convenient charging for your devices; some cables dont seem to work at times when people yank too hard on it, but the staff usually can help.
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Eric Chang
CBTL has the BEST coffee around. Their house coffee is nice and smooth, unlike other places. Very consistent. If you want something cold, get an Ice Blended Mocha. I first tried it over 25 years ago and its still one of my all time favorite drinks. Im so happy that theres finally some locations in the South Bay. This location is pretty nice. Plenty of seating. Very clean. Lots of outlets for charging your laptop. Very friendly staff.
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Violin Iliev
Getting a bagel takes 30 minuets. Its still not ready. Oh well I have to starve today because Im already late for work and cant go elsewhere. Dont go here if you want to grab a coffee and something to eat in the morning. Edit: This is Saturday morning and it is not busy at all. Image what would it be during the week....
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Matthew Satterlee
Great fresh brewed tea, but the espresso is just "whatever" ... I added a star because the baristas are friendly, welcoming and - most importantly - competent. Coming from the PacNW it was nice to see a good shop in the heart of a what I consider an over developed wasteland (ie: silicon valley).
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Jonathan F
This is one of only 6 locations in Northern California and besides the kiosk at Valley Fair this is the only one south of San Francisco! If you are an LA native, this will definitely be a welcome treat. They have phone/laptop chargers embedded into their tables as well.
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Lulu Mck
Great place, right off the freeway, easy access. Christine rocks those drinks out. She makes me feel really welcome, great customer service and the taste of her drinks are amazing. Gets me in and out fast. Definitly recommend.
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Kat S
This place is conveniently located across the street from Target. Clean facility and friendly staff. Good out door seating to people watch or enjoy the weather. Good selection of drinks !
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Cody Castro
We got the Vietnamese cold brew sweetened and I iced vanilla bean latte. Both were pretty good but the vanilla bean was a little too sweet. Store was pretty well kept and clean.
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Russell Palmiter
The tea latte (I like jasmine) is bomb!!! However the internet is spotty and slow. Its not a place you can count on being able to come and get something done at.
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Rachael Sass
Gorgeous building with a really nice outdoor patio. The staff is awesome and the drinks are great! The inside is bright and airy. What more could you ask for?
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Bobby Gifford
They offered what you would expect. A fast friendly coffee experience. The drinks are well made and out quick. The service is also friendly and professional.
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Dwight Linden
I like their coffee drinks much better than Starbucks or Peets. This location has a stylish, smoke, modern interior and plenty of good, outside seating
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Stefanie Trimble Fluin
Did not like the coffee and the pastry wasnt fresh. Location is good and love the ambiance! Lovely place to relax and get some work done.
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Connor Moore
Service was a little slow, got my order confused with someone else as we ordered the same thing. Staff was polite and coffee was decent.
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Rene Bahena
This coffee shop is in a good location and Ive gotten coffee here many times. I did have my order messed up several times though.
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Joe Lau
Was here on a 80 degrees day and there was no AC. On the plus side there was plenty of seats but youre gonna sweat a little.
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Bill Davidson
They have been open in this location since July. Friendly, helpful staff. Very clean store. Excellent dark, bold coffee.
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Ali Asghar
Lunch time the parking lot was full but not the coffee shop. People were polite here with room to sit in or out.
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Matt Castagnolo
Best lattes! They also use powder instead of syrup for their flavorings, which makes their drinks taste creamier.
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ayman ghosn
Good coffee break place to go to. Coffee taste is not consistent though (changes with staff shifts changes).
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Saurabh Vyas
Not many options for veggie to eat, but hazelnut coffee is good enough reason for me to go again (and again)
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Brady Sewall
What else is there to say - they have great coffee and tea! Love the location and outside patio as well.
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Jonathan Strickland
The staff is polite and fun, but the coffee drinks tend to be too sweet and taste of powder mixes.
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David Cecil
As an Aussie, I find it hard to get a coffee that suits my taste in the US. This place is decent.
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Xing Chen
Regular coffee is good enough. Any tea is made from tea bag. Its price is as high as tea leaf.
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Jim Scantlen
Great smoothies and excellent service. The mens restroom had no soap...and no soap dispenser.
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Matt Morales
Great coffee and great staff... one of my getaway spots for personal study and quiet time.
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Vita Santrucek
Nice place and the only cafe in the area. The taste of the coffee is very bad though
MA
majd ismail
My fav coffee shop in this area , I go there every day sometimes twice a day .
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Daniel Gooda
Friendly staff, very clean. There is seating with Charging at them as well.
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Michael Francois
Better than Starbucks. Outside seating. Dog treats. Free power and WiFi.
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Riz Stephen Soriano
Regular half hazelnut dark chocolate latte and no foam please. Thank you!
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Chris Trent
The only real downside to this café is that its quite loud sometimes.
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Brian Nadreau
The ice blendeds are great! Lots of selection for tea lattes as well.
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Sid G
No question, better than the over-rated StarBucks by leaps and bounds!
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Jeeten Sheth
Great when you want to have a chai latte. Its better than starbucks.
