Address: | 665 W Tennyson Rd, Hayward, CA 94544, USA |
Phone: | +1 510-786-3165 |
Site: | newyorkpizza.biz |
Rating: | 3.5 |
Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–12AM 10AM–12AM 10AM–11PM |
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Rashawnda Thompson
I have been ordering from this pizza place for 20 years. The past few months my service has been awful. The pizza has been dry and over cooked. It takes forever to get my order. Tonight was the final straw. I work nights so I ordered pizza for the kids to be delivered. I was told 45 minutes, fine paid for the pizza went back to work. My youngest calls me an hour and a half later and says thank you for the pizza. I immediately called my daughter to ask when it got there she says about 10 minutes ago. So I call New York and they said you should have called when your pizza was not there. I told him I was at work but that doesnt mean that it was okay that my pizza was 45 minutes late. He continued to say there was nothing he couldnt do since I didnt call sooner. He said next time I ordered he would take $5 off my pizza. Really. Not once did he apologize or acknowledge any wrong doing. You just lost a long time customer. Have to find a new pizza place.
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Kimberly Moreno
I would put zero but I cant A while back I order a King Kong pizza which comes with a 2liter soda and it not only tasted bad and arrive late but it had multiple long hairs then I had asked for the soda and the delivery man left , I assumed he went his car to get the soda but I waited for about 20 minutes and when I went to check he was gone and he just left the soda on the sidewalk then when we went to tell them about the hairs they were being so rude because I am a woman so I had to bring a male family member just so he would pay attention to us about the pizza with the multiple hairs over all they have bad customer service and the pizza had hairs so I would suggest not. Buying food from here
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Carson Fuetsch
I called to ordered my food at 8:40pm, they told me 40mins and I am less than 3miles away from their location. After not hearing back or getting my order I called, the first call didnt go through. Finally I get through at 10:20pm. first they couldnt find a record of my order than when they finally do find my order- its completely wrong and they have it set for pick up not delivery when i asked muniltipul times if they delivered. They were not very appoligetic about the situation, didnt offer to give a discount or anything to make up for their mistake. next got a chance to try the food because the service was so bad. i wou;d give it zero stars but thats not an option.
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KARL HEUKEN
I know what pizza in New York is like, I eat Pizza in New York when Im there. This is nothing like New York pizza. The only thing New York about the pizza is the picture or the statue of liberty on the box. I ordered an extra large, half Hawaian, half Mexican, both are on their menu by way. The Hawian side had pineapple, ham, pepperoni, and some sausage. The Mexican side had pepperoni and jalapeno peppers. There was not supposed to be any sausage but there was supposed to be ground beef on the Mexican side. But what would expect from a handful of half drunk or high 20 something "men" working in a pizza parlor.
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francisco torres
La verda para entregar a somisilio muy mal servisio disen qwe es gratis y cobran 4 dolares y sin seviyetas ni salsa ni queso ni pepers y la pizza mediana $18.45 muy caro y muy chica parese esmol no les vuelbo a comprrar son unos empleados muy desordenados nosaven atender a los clientes bien
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Wafa Numan
I would leave zero stars if I could. These Afghans dont know how it do business. I made an order in ramadan and I waited for it. Leaving to get there takes half an hour, and it wasnt even in their record! I have caller logs to show when I made the order and I talked to them! However, they would continuously hang up on me. I called in 5 times to be "put on hold" and I would keep calling. Then, they quickly hung up the phone before I could speak again. DONT DO BUSINESS WITH THEM! Way too overpriced and not worth it. And the service is terrible, dont waste your time. Shame on them.
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Rosario Moreno
No stars for this place because first of all the staff is very very rood and obnoxious to women , then second of all the pizzas. Had not one but multiple hairs inside the pizzas and when we went to complain on if the employees asked to see the hairs in the pizza and then when we showed them the long pieces of hairs he yelled at us and accused us of putting the hairs in the pizza . SO BE CAREFUL WHEN AND IF YOU BUY PIZZA FROM THUS PLASE ESPECIALLY IF YOU ARE A WOMAN . Because I have friends and family who have had similar experiences.
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Craig Browning
Its a little hole in the wall and not all that clean, but Im rating it highly because I think the pizza is very good. Its not best in the bay area, dont expect that, but its big and tastes good, pretty thick style. The slices are under $4 and generous. Larger pizzas are a bit pricey. I wouldnt look too hard at the rest of the menu, my impression is that its sort of frozen pre-made food. Enjoy the good pizza. Im heading there now for a slice. On, and to the reviewer criticizing the sausage - seems good to me.
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rahatullah popal
They were having very good pizza in the past but on Martin Luther King Jr day we order pizza it was having hair on pizza plus what wevwanted it was not like that and inside shop was smelling like figs room we just left our pizza on table and waste our money one of the pizza employee he was having long hair with very bad attitude he even didnt know how to talk clearly pizza shope need senior employee with experience if it go like this I will never go to new York pizza in Tennyson road hayward.
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G Long
I order from this place all the time and generally like it. However, their sausage is not sausage. Tastes like hamburger, so I no longer have it on my pizza. Also, the crust varies depending on what time of day you order your pizza. The later in the evening, the tougher the crust. So they dont seem to make it throughout the day. Overall though, compared to what else is out there, not too bad.
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Lily Harrison
Well, this is a weird review because I placed this order from New Jersey for my friend whos sick and lives over there , but you guys are the best. I had you guys write "love, Lily" on the box- which you did in really nice writing which I totally didnt expect you guys to do at all. From what my friend said, his pizza was on point. Thank you so much! :) love, Lily lol
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Anna Fuentes
This place has the WORST customer service ever. They told me my order would be here 45 to an hour. I waited 2 hours to get my pizza!!! I kept calling and they said it would arrive shortly.. thats all they kept saying & still no pizza. They were so rude on the phone telling me if I still wanted my pizza or not since I was complaining. I dont recommend this place at all!