Address: | 1900 Cecil Ave, Delano, CA 93215, USA |
Phone: | +1 661-725-9100 |
Site: | locations.sonicdrivein.com |
Rating: | 2.7 |
Working: | 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–12AM 7AM–12AM 7AM–11PM |
MI
Michelle Withrow
I love to drive my car to Sonics in DELANO California for a cold refreshment. On every occasion the drive through is so slow. I have waited over thirty minutes to order at which time the staff a female tells me that the shake machine is broken. This has happened more often than not. The last time she told me her boss overhead her and asked her why she was lying to customers? Also they never mix the shakes properly. I have also been served the wrong order. The service is horrible. The owner has a fabulous franchise but the service and wait time is just horrible. The poor manager is very nice and conscience but he is overworked trying to pickup the slack behind the lazy staff that he has working for him.
MM
mmuseb
Customer service is pretty horrible. They dont greet you ever. On one instance I when to drive through and no one was taking my orders I said hello? And a manager answered and instead of taking my order, he asked me why dont i wait until im answered before saying hello. This "manager" was a young kid and i actually called the store and explained to him not to ask those kinds of questions. Its just not professional or appropriate. Didnt make a difference. Customer service still sucks. Just gotta wait until they build another sonics or get rid of this staff.
MI
Michael Garay
I really liked the idea of a Sonic in Delano when I heard one was opening up. However, after a few years of continuous disappointment, Ive thrown in the towel. The service is by far the worst service in Delano. Im serious. I always get nasty states from the employees. Its like Im being shamed for giving my money to them. My orders are never right. If you want Sonic, go to a different town. Tots and a hot dog for three bucks isnt a bad deal though.
MA
Marco Trujillo
This sonic is the worst in the entire nation. Twice in a row I have came to get a slushie and both times they say they are closed when it clearly states that they are open until 12. Horrible service and the girl who works there is very rude. Never have problems with sonic never even write reviews but this is just horrible. Negative stars.
MA
Marie Herr
Recieved my $7 Asiago Chicken sandwich ice cold, they gave me a hard bread and the chicken was like taken out of the fridge, for 7 dollars I expect at least something warm. Who ever is incharge at this time 11:40am or the cook needs to get their S**t together.
CA
Carlos Contreras
Every time I have ordered here, there has been something wrong with my order. Whether it being missing items that have been paid for or downgraded sized from what has been paid for.
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Leonardo Martinez
Ok... if you are here (Delano, CA) and not a lifetime resident, or just visiting... We can always rely on Hometown American Franchise to provide handmade ice cream shakes.
NA
Nataly Menjivar
If youre looking for a godless place and a reassured sense of disappointment in the human race, eat here where you can openly cry into your lukewarm chicken strips
LI
Liz Money
WORST SERVICE EVER! The past 3 times Ive been here, no one ever answers the call button and I have left without ordering.
JE
Jeremy Ott
Terrible service and rude workers Everytime Ive been to this restaurant....
NI
Nick Roberts
Really great fast service, friendly staff and decent quality food
MA
Marcos Castro
Great place for a group of people
RO
Rooster
They havent disappointed me yet
CE
Celene is watching youtube
I love the strawberry limeade.
MI
Mike Bonneau
Great food n service
KE
Kennedy Gilliam
Good