Address: | 2300 Harbor Blvd N-8, Costa Mesa, CA 92626, USA |
Phone: | +1 949-631-6069 |
Site: | pandaexpress.com |
Rating: | 3.6 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM |
JO
john doe
I ordered a plate with walnut shrimp (for which I had to pay extra). Got served a ridiculously small portion, very stingy, not enough to feed a kid. Tried reasoning with staff, only to realize I was just wasting my time and getting my food cold as they are pretty used to complains about rationing food and very well trained to contradict customers with automatic responses. Panda Express: dont be disrespectful to customers by being stingy. Soon enough people will realize and just go somewhere else. Chinese eateries are known to be generous and offer plenty, so youre pretty much against the whole idea behind it, and I can guarantee you that your corporate advertising enhancing "premium ingredients" , "freshly woked", "tso good", etc., wont be enough to disguise the unacceptable and disrespectful rationing. Be indulgent to your customers (within reason, of course), and I guarantee you will win always, no matter the outcome. Just my 2 cents.
MI
Mike Strip
Not as good as other locations Ive tried. Heres how they should step it up: * Guests shouldnt have to ask for soy sauce. * Popular items should be made before. * One fortune cookie with each meal isnt a bad idea either. Other than that it was pretty clean. Also staff should ask when guests walk up to the counter if they would like to try their new entree. Encouraging guests to try something new would increase sales and customer retention. Also a "have a nice day" when a guest leaves is a great way to retain customers.
MI
Michael LaRue
As others may have mentioned, the service here gets beleaguered due to Panda Expresss popularity in the area. However, the people working there are usually pretty cool and will try to make up for wait times due to either high customer traffic or back order on food. Sometimes you have to wait, but its nice to have it fresh anyway.
AD
Adam McKay
Messed up my wifes order. Forgot the orange chicken. Had to drive back in traffic and the Dr Pepper they gave me was completely watered down and they should have re did the whole order instead of giving me just orange chicken to go with her cold rice..smh.
MA
martha cardenas
The worst customer service ever. Cashier has a bad attitute and never smile. The fat lady I didnt see her tag name trow me the sour sauce looks like they are and a hurry and dont want to spend cuality time attending the customers.
PA
Pash G.
Short on food, rude customer service. Jocelyn thinks its appropriate to arrogantly tell a customer to stand back and wait for her food to get prepapred, while offering nothing to compensate for the extra wait, not even a "please"
MA
Mauricio Galvez
debe mejorar el servicio al cliente especialmente uno de los cajeros.. Maltrata el visitante.
DR
Drbra Allard
Its ok for fast food, watch them close while they prepare your order, I have got take out here and they forgot to put items in the box. I was not happy. They did make it right when I stopped in the next time.
GR
Greg Phillips
Not really worth the price or time. Pretty expensive for what you get, definitely fast food quality, and always seems to have super slow service no matter how many people are in line.
CH
Chris Hyun
At 12:10pm. Noon. Lunch rush. They have three employees. How stupid is that? Im going to come here at 3pm just to check if they have six plus on staff to serve 10% of the lunch rush.
JO
Jose Eduardo Ramos
No debiera permitir entra mascotas es un restaurante no parque de mascotas
CA
Candice Zuetel
The line was out the door, and it took FOREVER to order. However, the freshness of the orange chicken was to die for, and *almost* redeemed them..
RE
Renee Davies
Eh. Not really great veggie selection. The food was greasy and my fortune cookie had no fortune! But the people were nice, very inexpensive
MO
Moises Arroyo
Siempre está muy lleno. Pero la comida muy deliciosa
NI
Nikolaus Spence
The food is excellent but I am always confused at the drive through. They have never made a mistake though. They just work very swiftly.
AN
Angie Avila
This one young woman that works in this Panda Express is really sweet and nice THANK YOU Jazmin you are good at your job love it 5/5
YU
Yuridia Grijalva
Got my order wrong and these employees have attitude!? Why are they working here if they cant handle the rush ! So not satisfied
NA
Navid Parves
1st thing i liked the customer service... The girl was on register 》BRI《 was really good to me and everything was pretty clean
JU
Juana Trejo
Porque tiene muchos vegetales en sus comidas.
FR
Fransisco Bernal
La mejor comida china de Costa Mesa
DA
Daniel Deyette
Best Panda Express Ive ever visited. I dont usually care for Chinese food, but I love this place.
SA
samuel ayala
Waiting time is horrible at Lunch time.. They need more staff to keep waiting time at minimum .
JU
juana casas
Una de mis Comidas preferidas
KE
Kevin Nguyen
The food is always so dry. Service is horrible here, theyre always short on food.
AL
Alek Petrovic
If your in the mood greasy food youve come to the right place, exclamation point
CI
Citlaly Mendoza
La comida es muy rica.
AR
Armando Santos
Very nice lady who helped me. No skimpy portions. Fresh food served. A++
MA
Maria Magana
Service is horrible here, theyre always short on food. Try to avoid it
SH
Shaun Harmon
Great food, even at 9pm. Employees greeted us when we walked in.
KE
Kevin Nelson
When youre absolutely craving fast Chinese food, this place rules.
ES
Esteban Hernández Acevedo
The workers are very friendly, the place is very clean and nice!!
DA
Daniel Salgado
Excellent tasting food and friendly staff. Quick service.
LU
Luis Marcial
Pront food
CA
Cal Snider
Theres usually a wait, but its always really good food.
HY
Hylda Jimenez
Very nice people attending this place. Delicius food.
EM
Emilio Marquez
Best food ever I recommend the black pepper chicken
AD
Adam White
Service is quick, and they keep the entrees fresh.
JO
Jorge Ruiz
This place is clean and the location is perfect.
EF
Efren Galvez
I found a hair in my food. I lost my appetite.
MA
Manny Patino
Staff is amazing and the place is clean.
RU
Russell Snider
Consistently good quality Chinese food.
MO
monica tropea
Great place for pick up to go ordering
TO
Tony T
Great food and service, çlean
RU
Ruben Orellana
Great food and portions.
RY
Ryan Walker
Quick and great service
LI
Lisa Thomas
Quick and yummy
DO
Douglas Northcott
Great Service
C
C lang
Kids love it.
SU
Sushil Chaudhary
Panda Express
TA
Taylor Earl
Good service
RO
Robert Cullen
Always good
FL
Flavio Samelo
Always good
CA
Carlos Salazar
very good
AN
Antonio Tovar
Good place
TA
Taha Atallah
Katrina!!
DA
David Mouser
good food
SH
Sherif A.Sherif
Love it
NE
Neraj karunarathna
Not bad!