Address: | 3930 Airport Blvd, Mobile, AL 36608, USA |
Phone: | +1 251-340-8168 |
Site: | rubytuesday.com |
Rating: | 3.9 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Tiyan Hyde
The entrees were good but the service was horrible. The waitress never introduced herself to our table. The waitress never brought out biscuits to our table. She never did drink refills. Our food was served to us by a young lady that had the pink eye. An alcohol beverage was ordered and was to be served with the entree. The entree was served but the beverage never made it to the table. We were never asked if we wanted dessert. We were immediately asked if we were ready for the check. We had to ask if we could order dessert and the biscuits that had never been brought out to our table. The Apple Crumble Skillet was hard as a rock. We did talk to the manager that was very sweet and professional. The manager did in fact apologize for the service and discounted our meal.
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Marchell R
The experience was okay at first until they gave us our checks. I know they was going to charge us gratuity but it wasnt printed on the checks they went and wrote the tips on the checks for us. Then when we ask why wasnt it printed on the checks she said they didnt have a gratuity button on the computer. I know that was a lie because Ive been to plenty of ruby Tuesday with parties and the gratuity was never written but alway printed on the ticket just in case we wanted to add more as a tip. I will never go here again because they pretty much stole from the entire party tonight.
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Victoria Oguagha
worst food I ever tasted in my life...they gave me old dry chicken for my grill chicken salad ...I called corporate office to let them know what kind of food they were serving at that location and they didnt even care...I recommend that no one go there..my husband order chicken strips and the chicken was dry and very salted..please dont waste your money, you deserve great service and food...
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Brandy Thomas
Salad bar was horrible..... Everything was empty..... My boyfriend and i are in our 30s and interracial relationship the heavy set white lady manger came by and spoke to every table but ours.... How unprofessional and looked us dead in our face as she walked by..... Server was very sweet and made sure we got what we needed that wasnt on the salad bar.... We will not be back to say the least
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Fenris159
New Management has improved the place significantly in the last year. The new menu is fantastic, lots of great choices! Garden bar is absolutely the best in Mobile, Ive dined there frequently and always got friendly, quick service. Read some of these other recent posts and they make no sense at all. If I ever had a problem with my food they where always friendly and accommodating.
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Ryan Lee
I used to love eating here, but the quality has diminished over time. There arent as many options in the salad bar as there used to be and there is a noticeable difference in the food now compared to what it used to be (in a not so good way, but definitely not terrible). Its a good place to eat, but it doesnt meet the standard it set for itself in the past.
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Shannon Moore
Wonderful experience the Waiter was excellent Thank you Edward the food was excellent the Manager Tiffany was wonderful very friendly This was the first time I every ate at Ruby Tuesday and this one on airport road is the first and best I went to And I will be back every weekend to eat Thank you Edward and Tiffany!!! Keep up the wonderful work
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Irving Silver
A great place to go for a casual meal. The service is invariably good and friendly and the food selection is very fine. We enjoy the steaks, burgers and tasty sides. Went there twice this week and enjoyed our experience and will definitely return. This location is well run with a hard working and attentive wait staff.
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K H
Russell P. worried more about his braids than he did about serving his customers. Greeting staff friendly, but waiter very inattentive. When the customers are hungry paying customers, we are not interested in knowing of your falling over butting your head on the bar.
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Ashley Johnson
We were given a tired and welcome but our servers were very attentive and quick to get the alcohol to our table. The food was OK at best. We wouldnt come back again. They should definitely update management/foh staff ,the menu and tired atmosphere
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MALA LADEE
Frequently use the "TUE-GO" service. Always prompt and pleasant. Even if I have to wait a few moments - I am always offered something to drink and checked on. The new menu is great and the salad bar is awesome with something for everyone.
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Leslie Trainor
Even though they slid my card for someone else order which made me get a overdraft fee, they did send me a coupon for $30 for their mistake. Food was good and so was the service. But I will be using cash there for now on.
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Elizabeth Smoker
I havent been to a Ruby Tuesday in over a year and decided to go about a week ago. It was delicious! I added the salad bar to my meal and was not let down. Our server was great. Will be back.
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Brandi Wresch
The staff was fast and friendly, food was good for its price. Atmosphere, music, it was all great. It was also very clean, hard to find these days.
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yell dawn
Awesome staff that works there. Didnt have to wait for any assistance. Waiters were very attentive to my drinks. Just all around great staff.
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Shawn Byars
The server was very knowledgeable & friendly, but seemed to be covering most of the floor. She did well at her job, but needed help.
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Tammye Clark
Chicken is processed, not real. Get the bacon out of mac n cheese...thats just nadty. Food was awful tonight. I wanna throw up!!!!
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Cathy Lowery
Amazing tasting meal, awesome service. The new caramel crunch cake was to die for. No complaints at all. A wonderful time!
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Bob Johnson
Excellent menu, outstanding food. Waitress knowledgeable and friendly. This was our second visit and we will be back soon.
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Jason Hakes
How hard is it to make sure we dont run out of water? Why does it take 15 minutes to get my check? Piss poor service.
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Thaddeus Rankins
Food,service, atmosphere and timely manner are all good things that I look for a rend I found all at this restaurant
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Thomas Werts
Awesome service, from the manager to the busboy. Very clean, Good food full plates ....very happy we stopped here
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Janice Miller
Great waitress who was very helpful and knowledgeable . Very patient with my mother loved the experience.
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LowerAL251
By far my favorite place to dine. Hate that they change the menu I miss the chicken Quesada.
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Barbara Centeno
Excellent service and food was just right the way i wanted it friendly staff made my day
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Donna Clardy
Service is very slow! Took forever to get drinks...Changed menu, waitress was usless
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Jamie Carlson
Great service, everyone was extremely friendly and the food was amazing!
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LA LA
Salad bar plates were not clean. Drinks were good, waiter was nice
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R Ervin
Staff was great! Accommodated a party of 10 easily and quickly.
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Lana Williams
Eh its really good food wise but staff is all over the place
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Brian Dunbar
Never had any problems here. Great staff and tasty food.
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James Yocum
Our waitress forgot my drink order amd the food cold
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Cora Hysell
Love the food love the service love love love it
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Cathy Tate
Nice workers and food was hot and delicious.
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Jovan Harris
One our favorite restaurants we love go to.
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Desiree Henderson
My sister in Christ birthday was yesterday
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Justin Taylor
Great food and service. Was well pleased
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Joel Minto
I had a coupon. Nice server good food
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Jan Allen
Tasty food and phenomenal salad bar.
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Adrian Williams
Great service. Happy hour is nice!