Address: | 87 S 2nd St, Memphis, TN 38103, USA |
Phone: | +1 901-578-9800 |
Site: | kookycanuck.com |
Rating: | 3.9 |
Working: | 11AM–2:30AM 11AM–2:30AM 11AM–2:30AM 11AM–2:30AM 11AM–2:30AM 11AM–2:30AM 11AM–2:30AM |
JI
Jimmy McCrary
I’ve been to your downtown location many times, with friends, family and mentors and I’ve always enjoyed myself, but the service I received Sunday (June 4, 2017) was despicable. My servers name was Liz and while she was initially polite things began to turn when she served one of the ladies in my party unsweet tea. Prior to the tea incident Val also ordered the “poutine” (with Gyro meat and tomatoes), but by the time the order came the fries were cold and the meat was hard. Val asked if she could have the order redone and asked for the meat and tomatoes to be held off and Liz took care of the order.
CY
Cygenex
Look, I really dislike having to write a bad review, but this just did it. As soon as we were seated, our waiter began serving us attitude. He was being rather arrogant, rude, and careless. And his passive aggressiveness only worsened. At this point (about 5 minutes since entering the building) we asked for another waiter/waitress, which was probably the best thing that we had that evening. Our new waitress was quick, kind, and an overall good waitress. We had ordered fish and chips for our entre, which I wish I could say was good. The "cod" was undercooked and the coating on the fish was burnt. Therefore the oil mustve been too hot. Yet, the fish was still raw, chewy, and most definitely not appetizing. After notifying our waitress of the meals flaw, she promptly alerted the kitchen. Our waitress, named Ebony was the best thing about our evening. She even made up for our first arrogant waiter, which I cannot recall his name. Nonetheless, this was a disappointing evening and horrible first impression, from the moment we walked in. Will most likely never return, which is sad to say as we all were very excited to eat at this restaurant.
SH
Shayla Henson
Ill never eat at this restaurant again!!!!! Complete chaos in the atmosphere the food was horrible and the service absolutely worthless. If I go somewhere to spend my money I expect the food to be HALFWAY DECENT. My Canadian Burger had what they called "home cooked Canadian bacon off the hog" that looked and taste like CHICKEN!!!! I know what CHICKEN taste like!!! Our server ANGELA was never seen but to deliver drinks and food. When she was needed we had to ask a hostess where she was located. She didnt work for a tip and SURR DIDNT GET ONE!!! If I was given a choice to take away stars for this place I was would drop their rating with the quickness!!! As I write this review I am sitting in the restaurant and have waited now 15 minutes for the manager to bring my ticket and take that GOD AWFULL, BLAND AND TASTELESS "CHICKEN, CANADIAN BACON" BURGER OFF MY TICKET!!!!! Ill NEVER come back to this restaurant again and you can bet your butt I wont recommend it to anyone either! Dont get pulled into the hype that it was on TV for Man vs Food for big burgers. Youll waste your money!!!!!
A
A Private User
I will NEVER go to this restaurant again. I had lunch with a friend and we brought a folder full of scratch-offs. We left the folder on the table when we left but returned within minutes and at first our server denied seeing a folder or bussing our table. But a few minutes later not only did she admit to removing the folder, she also said she threw it away! Although a few garbage cans were looked into, the folder mysteriously disappeared. She knew exactly what was in the folder because she walked by several times while we worked on them. The manager I spoke to laughed at me because of the potential value of the lottery tickets. Regardless of the amount of the tickets, its sad when you cant trust a fellow human being to be honest and return what wasnt hers, and shame on the manager for advocating such behavior. If the server needed them so badly, then so be it, but I will NEVER go there again and I will tell everybody I know on the Millington Naval base what happened. Remember young lady, do unto others....