Address: | 2301 W Stadium Blvd, Ann Arbor, MI 48103, USA |
Phone: | +1 734-663-2822 |
Site: | order.cottageinn.com |
Rating: | 3.7 |
Working: | 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–1AM 10AM–1AM 10AM–12AM |
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Clay Carlson
I love Cottage Inn Pizza. I have ordered from many different locations and have always received a quality meal. My fiancee and I moved to the west side of Ann Arbor within walking distance of this location. and have ordered 5 times. We have had them fix our order twice, They have either delivered the wrong pizza, over charged, over cooked,or under cooked our food 5 of 5 times. If I had to rate for consistency, I would give this location a five star rating..... for consistently disappointing me. Tonight was the last time I will be ordering from this location. Im also disappointed in myself for trying to get good meal from a crappy restaurant. I will drive to the S. State st location if I ever give cottage inn another chance. ---disgruntled pizza Lover.
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Grace Krueger
Awesome staff! I ordered two pizzas for delivery and completely forgot to ask for no cheese on them (lactose intolerant/vegan). I didnt realize it until the delivery guy was already gone, so I called back and just planned on ordering two more pizzas, sans cheese. I mentioned it to the guy I talked to on the phone (the second time), and he put his manager on the phone. I was not expecting this at all. The manager said he would put in my order again with no cheese for NO EXTRA CHARGE (!!!) and that I could just give the pizzas I had received (with cheese) back to the delivery guy. This made my entire week. He was so nice and very understanding. Will definitely be ordering from here again. The pizza tastes great too--with or without cheese :)
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A Private User
We were excited to try a new pizza place. I can not rate the food because while we were waiting for our order, we saw a worker who was making pizzas take off his hat, run his hands through his sweaty hair and then proceed to put cheese on the pizza. We demanded a refund from the manager who was not very apologetic about it at all and instead looked angry at US! Hard to imagine what they do to the food here if they act like that. They werent busy either at 6 PM, maybe other people have had poor experiences at this location also. We may still be open to try the one in Saline or others with a lot of positive reviews but will avoid this location!
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Drew Barrington
My co-worker and I are often hard up for something to eat nearby, as we cant leave the premises to get food. Weve ordered from here dozens of times at this point, and I cannot remember a single time they have had an order correct or ready within the time they state. I am convinced the only reason they are still open is due to a convenient location, as other cottage inn locations have better food, follow instructions and make more accurate time estimates. Do not purchase from this store if you have any other options.
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Theodore Petzold
Placed an order online with an estimated pick up time of 30 minutes. We get there 30 minutes later and a ton of people are waiting, one lady saying shes been there for an hour and a half, others about an hour. Wait 10 minutes to actually get to be able talk to an employee. Ask if they started the order, they hadnt so I cancelled. They were saying they had a fundraiser but they shouldnt lie to people about how long it will take.
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Keith Fraidenburg
In years past, quality and service have been pretty spotty. Sometimes the pizza was the best in town while others times not so much. Same with the service. Not sure what has changed, but recently the quality of the pizza has been consistently excellent and service has even been a little better. Makes it easier to pay the premium prices when you know the pizza will be worth it. Keep it up, please!
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Mark Suchyta
I ordered online and got a quoted service time. I arrived a few minutes after this time and they told me itd be out any minute. I waited 30 minutes, which means it took about an hour to make my pizza. I am not sure if they even started it before I got there, although they had 8 or so people working there. Service was unapologetic and rude. Plenty of other pizza places out there, I wont be back.
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ramenkittyz
They got my order wrong, TWICE on two orders. Thats 4 mistakes! I clearly stated NO CHEESE. The first time it had cheese, the second the wrong crust and missing toppings, the third cheese again and the fourth time it had FETA. There are only who workers at this location, communication isnt THAT hard. Hire better employees and offer the service I expect for a 23$ pizza!
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Jennifer Adams
In town visiting family, havent had Cottage Inn in years. Ordered pick up, my brother waited over an hour in the store (1.5 hrs since I placed order) being told repeatedly by different employees it would be 5 min. more. Lobby full of like customers , nobody getting pizzas.Left after wasting over an hour of his time WITHOUT pizza. Not ok. Very disappointed
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Jessica Hall
Staff was super friendly and fun. Only bummer was my food was awful. There was 3 slices of ham on my entire ham and cheese sub and no lettuce or tomatoes. The bread was not toasted instead it was soggy. I had been craving one all day and was disappointed when I got home to eat it.
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Erin Wright
Ridiculously long wait for a pizza that we called ahead for. Couldve gone to the store, bought a frozen pizza and cooked it at home in less time and for better flavor... if it had been quite busy, it wouldve been forgivable, but it wasnt that busy.
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Colin Gross
The pizza is good when they actually get your order. Twice Ive had to call the store after submitting and paying for an order via grubhub. They eventually got it to me. Total wait time was less than two hours.
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Seabert Means
The food was great, delivery was very quick and beat their estimate by almost an hour, however, the pizza must have fell in the floor of the delivery vehicle as all the toppings had slid off and to one side.
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Fran Martin
I ordered a pizza online. Not only was it very easy to do so, but the pizza was ready and hot precisely at the time I was told it could be picked up. It was one of the best pizzas I have had.
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Rolin Lemon
Best Pizza Ever! I have lived all over the world Cottage in ranks with the best. Awesome delivery service and they are always friendly and helpful. Dont miss out on the specials!!!
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Ronnie Smith
Manager and staff were very accommodating....food was excellent....several of us went after tubing and had a large order...perfect and deeeelishious!!! Definitely going back!!
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Nancy Zajac
Great Pizza!!! For all who have complained, sometimes you have to wait for GREATNESS!! They provide great service and juicy favorable pizza. Their calzones are the Best!!!!
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Ben Conger
Always loved this place! Would have been five stars today, however, they forgot the flavored crust we had ordered. Disappointment all around.
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Marshall Caruso
Amazing food. Anyone who says this food is not good must have something wrong with there taste buds. I will for sure come agian.
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Keisha Long
The buffet area is pretty small and the buffet options are limited. Its a pretty decent deal though, about $8 with a beverage.
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Jamaine Atkins
Great buffet and amazing staff!! Wonderful family experience! Take your kids for the pizza & salad lunch buffet
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matt larue
Tried the buffet for the first time. People...all you can eat Pizza! Need I say more? Friendly staff!