Address: | 3200 Holcomb Bridge Rd, Peachtree Corners, GA 30092, USA |
Phone: | +1 770-417-5100 |
Site: | publix.com |
Rating: | 4.2 |
Working: | 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM |
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David Parker
In Florida, Publix supermarkets are the place to shop. The image is that the staff is always helpful and friendly. Even willing to walk you to items that youre searching for in the store instead of pointing and just telling you where to look. Needless to say, this level of service is what had me coming back regardless of cost. In Georgia, the stores are just as clean and well stocked as they are in Florida. But its really hit or miss with the customer service. At this particular store they dont really go out of their way to smile or be friendly. Ive had employees merely glare at me as I would walk by. I found that a bit strange. Walking down an asile the other day, a member of the staff had a cart parked in the middle of the asile changing product tags on the shelves. As I was attempting to get by and she completely ignored me and look at me as if I was an inconvenience. Its rather unfortunate that one store could completely change my mind about the Publix brand. In the future I certainly hope the store is able to obtain human capital that cares about the customer experience and begins to express the values for which the store is known. PS. Make sure to check the expiration dates in the dairy section before you make a purchase. There have been several occasions Ive found products that have already expired.
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Rony Martinez
Honestly the store has great workers but as well as rude ones. I went to the bakery to order a few cakes and the lady was beyond rude. When I asked her questions she would roll her eyes. She would walk away as we spoke to her and it was as if she didnt care about what we said/asked. The questions she did hear, she would not answer fully. We asked her how many such and such would serve and she just replied by saying she does not know. The store is great but they need to get that worker to fix a few attitude issues with some people. Thats not all.when we got to thr checkout, the lady was so busy socializing that throughout our quick check-out , she did not one time say how are you today? Or thank you! Or anything that a cashier does on a regular basis.
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Family R
I do not go to this store for over a year after I went there to use Western Union kiosk. I spent over 30 min as the CS lady messed up my transaction. She had to call WU to reverse it, and when she was ready to re-process it, another girl took care of a customer who was behind me because he, how should I say it, looked like her. I was outraged as there is only one WU machine there and I was waiting because Publix employee screwed up, not me. I was discriminated against, and not for the first time. I never went back to this Publix. I love shopping at Publix, I just refused to shop at this store as I am white and was not welcome there.
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A Private User
I do not go to this store for over a year after I went there to use Western Union kiosk. I spent over 30 min as the CS lady messed up my transaction. She had to call WU to reverse it, and when she was ready to re-process it, another girl took care of a customer who was behind me because he, how should I say it, looked like her. I was outraged as there is only one WU machine there and I was waiting because Publix employee screwed up, not me. I was discriminated against, and not for the first time. I never went back to this Publix. I love shopping at Publix, I just refused to shop at this store as I am white and was not welcome there.
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Charity Fitten
Came for lunch at the deli. Had 3 different people fix one sandwich. It took too long and they were talking to each other as they made the sandwich. I had to repeat myself several times not sure if it was a language barrier or their distraction. Overall the store was really bright clean and the lady at checkout was supper nice!
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cheyenne lee
Every time I come to this publix I can never cash a check . Its always an excuse of we dont have that amount . If I was able to go somewhere else I would but this being in my area it works out . Its insane to me that publix doesnt have the money to cash a simple check of $400
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Rebekah Williams
Its clean but a hassle to get in and out of the parking lot (and store, for that matter). They almost never have what I need in stock, while offering substitutes at much higher prices. The lack of competition in the area is most likely what keeps them in business.
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samantha morrow
I can always go in, get what I need quickly or slowly just whatever kind of mood Im in and no one bothers me. Staff greets me but I give off the impression I dont wanna talk. They always smile, fresh food, good selections, always pleasant to come here
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Blanca Suarez
The deli is terrible. They take too long. The workers there do not know how to work together. They dont listen and say huh everytime you tell them what you want on your sub. Never had this issue in any other Publix. 30 min trip to get one sub.
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Joycelyn Wooten
If you want a tasty, fresh Publix sub, go see James! He provides great customer service and very passionate about what he does! This is my family and I s favorite location! He makes them every time for us and its always on point!
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Jon E.
This Publix doesnt have what a full-fledged Publix has. Its smaller and arranged a little differently, too. However, the deli still is kicking just like at any Publix.
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Gene-Paul Russell
Deli is way too slow. They will rip up your sandwich, pack it wrong, and overall make your trip to have a sub take 25 minutes. Avoid the Deli. Rest is OK.
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Shawn Robertson
as always, publix locations never cease to impress. always stocked and never out of anything I am looking for. Love the bakery.
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Renee Lowe
This Publix location is VERY clean and customer service is great! I find everything I need all the time and prices are great.
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This location is always crowded, due to its good location, but that does mean longer checkout lines. Otherwise, great store.
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Christel Nicholson
Nice produce, Super customer service, but prices are too high for this single mom. I shop Sprouts & Kroger. Sorry Publix!
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Amy Billings
I came in looking for an ebay card..and the manager Megan led me right to it. Very exciting! Saved me a lot of time.
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Fabiola Mundarain
Its a big and very clean supermarket, with a big variety of products. The personnel is willing to help you out.
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Kyung Kim
Clean and well stocked. Like the fact that its quick to buy and get out using a self-checkout machine.
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Ricardo Landazabal
This Publix is a very good one. It is the first and only Publix with self check out that Ive ever seen.
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Daniel Biddlecom
They usually have good items at good prices. Redbox inside is a plus. Great store and great location.
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Wun Yin
Staff is always friendly. If ordering from the deli, be sure to order online first and pick up.
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Francine Smith
Friendly employees,fresh fruits an veggies always stocked with what youre looking for love it
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Jenifer Penland
Nice store! Always clean and well stocked and the staff is always friendly and helpful!
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Artelia Salter
I like publix, its expensive but I love the but 1 get 1 free sales and their subs