Address: | 1460 Northwest 107th Avenue D, Miami, FL 33172, USA |
Phone: | +1 305-471-5850 |
Site: | anapazcakes.com |
Rating: | 4.2 |
Working: | Closed 10AM–12PM 10:30AM–4PM 10:30AM–4PM 10:30AM–4PM 10:30AM–4PM Closed |
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Andres Zapata
I have never met someone as disrespectful as ANA PAZ . I paid $600 for cakes for just 100 people with a simple design. One flower inbetween the top and middle layer and a gray stripe at the bottom. It was a three tiered square cake. My Husband and I wanted to bring a cake stand for our cake. We ASKED at the consultation the size of this cake stand should be. They informed us that my cake was a 14 inch cake, so a 12 inch cake stand would suffice. I knew something was off here, BUT i thought that since they have been in the cake business for so long that they had a better judgement. I even told the person signing us that it would be a circle stand.. still they reassured me. 2 months later, I call the store again and re-confirm the 12 inch cake stand before buying it. I spent $300 on this beautiful white cake stand from a respectable company. They had 100% LOVE it feedback and they even had pictures! When my wedding day was here, i am at the reception 30 mins early and what do i see!?!??! The top tier looked PREGNANT! It had the biggest bump! I freaked! The cake was only delivered 30 mins prior to my arrival. The forecast that day was rain and clouds. The temperature in the room was the exact same as outside... COLD! So I knew that the cake couldnt be separating because of temperature. Not only that, the cake stand i bought could not be used. The cake was tipping when placed on the stand. At this point, my wedding was starting and we had to deal with the bump AND CRACKS . I called Ana paz 3 days later to inform her about the cake. She did not even take responsibility for the cake not looking its best. I would think that if the cake was not up to par with what she advertises then she would have gladly done something to make up for the poorly made cake. I also asked her why my cake stand didnt work because i called and confirmed twice. She said that her cakes are usually heavy. Then why not tell your customers that and inform them of what you know? She didnt have an answer. I asked for a partial refund because all my pictures from the wedding that involved the cake was all cracked and She said no. So after all the due diligence i did, she didnt offer to make it right. SO PLEASE if youre thinking about going with her DONT! You might think she is cheaper, but youre wrong. YOU GET WHAT YU PAY FOR A CHEAP CAKE. SHE RUINED MY WEDDING DAY.
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Carmen Solano
BY FAR.... The MOST AMAZING CAKES and EXCEPTIONAL SERVICE!!! We were referred to Ana Paz for our wedding cake and couldn’t be more satisfied. Our 1 yr anniversary was last night so I decided to surprise my husband with a replica of the top layer of the cake, and this made our anniversary that much more special! He is also a HUGE fan of Ana Paz cakes, and I must say, yet again they did not disappoint. It’s been a year since our wedding and people are still talking about our cake. To the point where I had to ensure to take a large piece to share with coworkers when they found out I was ordering this cake again. I am now 7 months pregnant and will be ordering my baby shower cake from Ana Paz and cannot wait to see the reaction of my guests when they realize we are serving the same amazing cake they had at our wedding. The service has always been incredible, and the employees have been beyond helpful. I have always had the privilege of seeing Ana when I visit their location, and shes as amazing as can be. She is truly a professional and stands behind her products like no one I know. Im looking forward to seeing her March 5th at the Riverside Hotel in Fort Lauderdale being that I live in Broward. As a bride, wife to a husband that’s a huge fan, and a mommy to be, I wouldn’t chose to have my event cakes made by any one else but Ana Paz. Thank you! Carmen Solano
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Richard Abujasen
My family has used Ana Paz cakes for several years now for different events and we couldnt be happier! We love the flavor of the cake it is very moist and fresh. Also she pays so much attention to detail! My nieces birthday cakes have been extremely detailed and beautiful! From carnival themed to Dora the Explorer, they have all been great! One year we tried something different with another cake shop and it was terrible we regreted so much not ordering with Ana. Also Ana is one of the most amazing people you can ever meet. She delivers some of the orders herself and her staff is extremely helpful! Please DO NOT pay any attention to the reviews from the people below. They probably had a low quality facility that messed their cake up and did not assume responsibility for it, now she is trying to blame Ana Paz Cakes for it.
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Vinnie AAV
Terrible Service! My Fiancee & Mother arrived for the last appointment before the wedding and no body was prepared to meet with them. We paid extra for the gluten free cake as my fiancee has food allergys. When we paid they promised to have the cake ready for her to taste as is usually the case at the cake tasting. Unfortunently the lady who ended up helping them did not care about the hour drive or the fact that they forgot to make us the correct cake. when we asked for a refund as the cake was not gluten free or ready the sales women refused. the sales person had us arguing with her for 20 minutes before another employee was nice enough to refund our money. I would highly recommend to stay AWAY!! Terrible Service, Rude Employees, Bad Customer Service, So Disappointed!!! Samantha Jacobi & Vinnie Barone
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vanessa romero
Ana Paz is the worst business person i have EVER had to deal with!!!! i was told i was able to sit with her for my cake consultation yet she was NOT there and made me wait for over an hour, when she finally got there she was unapologetic and very rude to me for being upset, while i had all the right to be. Then she still could not sit with me because there was an argument happening with her and her daughter.SUPER UNPROFESSIONAL!!!!!! NEVER AGAIN!!!! i would not recommend her to anyone. on top of all that her apparel was Horrible with a skirt that kept riding up and you can see everything all her cellulite and hairy legs and her krusty toes. Im just being honest...
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Alexandra Palacios
I ordered my parents anniversary cake with Ana Paz, a simple 3 tiered buttercream cake for $260.00 We ordered for twice the amount of people since we LOVE cake. The cake at the tasting was delicious we ordered Hazelnut, Lemon and Chocolate. The cake we got tasted different... maybe not as fresh. The next day when we wanted to eat the left overs the flavor began to get worse. The cake was beginning to go bad by the next day not even 24 hours after picking it up from her! My husband called her for a partial refund and she said she only guarantees the cake the day it is picked up. What cake goes bad by the next day???? Never again...
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Susan Isenberg
Ana Paz Cakes is simply the best cake designer in Miami. They have been baking outstanding and unique cakes for over 35 years. This family run operation includes not only Ana Paz but her talented daughter Sarah Paz Claro, she also has another business The Office Cake which delivers cakes to your office or home. I love the concept!! I highly recommend them for your next special event. The service they provide is unmatched in Miami, you will find them to be knowledgeable, professional and top notch when it comes to honesty and integrity. A+++ on customer service, delivery and execution!!!