Address: | 1400 US-71 BUS, Fort Smith, AR 72901, USA |
Phone: | +1 479-646-0933 |
Rating: | 3.3 |
Working: | Closed 10:30AM–8PM 10:30AM–8PM 10:30AM–8PM 10:30AM–9PM 3–9PM Closed |
BR
Brian Jones
Absolutely AWFUL experience made worse by the managers poor handling of the situation. Let me explain. My mother ordered a steak cooked medium. When she recieved it was over cooked. No prob at all so far, it happens at the best of restaurants. We sent it back and when our waitress came with the other steak it was Raw! Im talking "making a statement raw". There was NO way this was anything other than on purpose from a supposedly top chef in the area. Now onto my interaction with the manager. I started explaining the situation and her words to me were "so, you want me to take two steaks off the bill"? (Said with a scowled face and pompus attitude). She was actually giving me attitude because her chef wasted two cuts of meat due to his incapacity to cook a medium steak. I was completely floored! She ended up taking the steak off my mothers bill but her attitude and handling of the situation was completely unprofessional. My family and I will never be back to The Rib-Eye Steakhouse.
ME
Melanie McDowell
We used to come here all the time and the food & service were fantastic but not lately. My boyfriend and I were in one of the private booths and we were talking about how the food was not as good as it used to be. I mentioned that I might post a review on Yelp and then all of a sudden in the private booth next to us I overheard our waitress say "good for you! Go right ahead". The food was definitely less than average and the side items were lukewarm. My steak was bloody on the inside after I asked for a medium steak. I dont think I will ever be going back as this was the second bad experience with the food and/or service.
TI
Tim Harness
We each had a black and blue filet mignon today. Cooked perfectly!! It was flavorful and super tender! I was cutting off bites with my fork. Iced Tea, house salad, blue cheese dressing and baked potato with ranch dressing, butter and sour cream.
MI
Michael Zelnick
Service was friendly, but I didnt find anything special in the food. Id give it a second chance only because my friends swear by the place. Everyones bound to have an off night at some point or another.
A
A Private User
Best Rib-eye in town! I could tell it had new people running the restaurant because the food & service was Great. Fried pickles, stuffed shrimp, everything was delicious. I highly Recommend.
A
A Private User
The little sweet grandmother who waited on us was the best. Yet the food was the very worse. None to rival its horendous execution. It was once iconic, now its just a nightmare.
MA
Marvin Jones
Loved the ribeye, juicy and lean, one of the best I have ever had. Excellent salad and tender baked potato. The rice pudding melts in your mouth and sticks to your rib cage.
JO
JoDonna Hill
Steak was cooked perfectly.. I see why its their signature steak. Staff was great!! Will travel back again
JU
Jules Tuthill
Baked potatoes were cold and steak had ALOT of fat. We wont be going back.
JO
Johnice Dominick
Down to earth atmosphere. Great food! Grilled shrimp is fantastic.
CO
Cody Matlock
Awful service and terrible food I do not recommend this place
A
A Private User
Prime Rib. Was old and cold service was good
AR
Arielle Burt
Best steak and fries i have ever had.
CO
Colleen Smith
Come over