Address: | 108 N Flowers Mill Rd, Langhorne, PA 19047, USA |
Phone: | +1 215-702-0528 |
Site: | manhattanbagel.com |
Rating: | 3.7 |
Working: | 6AM–2PM 6AM–2PM 6AM–2PM 6AM–2PM 6AM–2PM 7AM–2PM 7AM–2PM |
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CeeCee N
Unbelievable incompetence and poor customer service. I place an order for 3 sandwiches, two of the same and one of a different kind which was a signature lunch. I also later ordered 3 bagels with cream cheese. I arrive home and I have 2 sandwiches and I received macaroni salad instead of potato salad which I asked for and no pickle on the signature lunch. I call and tell them I am displeased because I was shorted a sandwich. He checked the receipt and says I was only billed for 2 of the sandwhiches and that she only heard one of the breakfast sandwiches. Really? How does I want 2 of the same sandwich get misconstrued into just one?? Since Im not able to return, he asks me what he should do for one mistake. I inform him, it was more than one mistake, it was 3 mistakes. He said he would credit me a dollar. REALLY? You completely mess up my order, I pay over 8 dollars for the one sandwich which is supposed to come with a side and a pickle, and you offer me a dollar? I told him to keep that dollar as this review is going to cost him more than that. He said, "Thats fine." As a customer I find that casual attitude completely unbelievable! As a manager he missed the opportunity to fix his mistake. His lack of concern and no apology made me even angrier. As a manager he failed miserably. I hope corporate reads this because I will never go back there again. I had visited this location a few times a month and now I will go out of my way to not patronize this store. This situation was handled completely wrong on their part!
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Jennifer Schaeffer
I order pretty often, Im a secretary at in a building near by so I order coffee and breakfast first thing when I get in in the morning. Now dont get me wrong I love Manhattan but I order the same thing every time. A large caramel Manhattan chillerz and a classic croissant with a side of hashbowns which puts me about 40 cents over the order minimum. Perfect. Except more often than not instead of receiving a large coffee I get a medium and really its not a big thing but this happens all the time, and the dollar difference starts to add up when you order as much as I do.
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Katie Harrisburg
First time I ever came here it was a great experience, as well as every time after! The food was cooked perfectly, and all of the workers there were so kind, helpful and friendly, and the owner was there every time I stopped to get some breakfast and engaged me in conversation while I waited for my food, which also didnt take long at all. I definitely felt welcomed. Will most certainly visit this establishment whenever I am in the area!
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Kathy Deal Lichtner
This used to be a great place, however when it changed hands it went down hill. No longer as clean as it was, bagels are misshaped, skimpy on the bagel toppings and I really think they pass off day old bagels and fresh. All the staff seems nice but they need clean shirts to work in everyday. I only go here if I am desperate.
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Sean Foley
New management/ownership let the consistency diminish. I had surprises planned for Valentines day and before I blindfolded my girlfriend we stopped to grab a bite before our endeavors. Owner made personal comments about how it was "expensive". Absolutely unprofessional.
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Marc Asch
Great bagels with a friendly and skilled staff. They also make breakfast sandwiches and lunch sandwiches in a very skillful manner. With 13 Bagels you get two tubs of cream cheese.
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andrew hart
The staff is very friendly and always hustling. Usually busy but worth the wait for the best fast food breakfast sandwich in Langhorne!!
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Pat Domanico
Great bagels, waited 25 min for toasted with butter. If youre in a rush just get the bagel and toast at home
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stephen lewan
Have been going here for years bagels always great service excellent.
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ANGELA TOMLINSON
Tastes great but more than 1/2 the time my order is wrong
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scott molson
Good breakfast sandwiches. Friendly staff.
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Elizabeth Popovich
I had a great french toast bagel...
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Robert Smith
Love the tomato garlic spread.