Address: | 601 Clay St E, Monmouth, OR 97361, USA |
Phone: | +1 503-837-0400 |
Site: | muchas-fresh.com |
Rating: | 3.2 |
Working: | 8AM–12AM 8AM–12AM 8AM–12AM 8AM–12AM 8AM–3AM 8AM–3AM 8AM–12AM |
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Nicole Sterkel
This place has the worst customer service Ive ever experienced. Tonight, I asked them, as Ive done before, to substitute rice and beans for the pico de gallo and lettuce. (I know, *gasp*) This hasnt been an issue before. When I got up to the window, the gal told me that they "dont do substitutions anymore," so I offered to pay extra for the rice and beans, and she agreed. Well, the total dick of a cook was apparently put off by the heinous amount of extra work it took to dish out a side of rice and beans, and decided that the only thing going in my clearly-stated and confirmed (more than once) "no meat, vegetarian" dish was shredded chicken. I am not kidding. There were no beans, there was no cheese, no sauce, no toppings, it was just a shell with shredded chicken in it. I live too far out to feasibly go back to correct the issue, Id just happened to be passing by and was in the mood. I mean, if it offends you so much that someone would prefer one thing to another and even offers to pay for it, maybe you shouldnt be making food for people.
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Phil Magnan
The Muchas Gracias in Monmouth had both good points and some not so good points. Positive: Employees friendly, the restaurant is very clean and the prices are reasonable. Negative: Carne Asada Fries were skimpy on the sour cream and guacamole which made it dry. The meat was not marinated that well. Though we appreciated the free carrots and jalapenos, these were in skimpy amounts too. The beef taco meat was over cooked and did not have that great of a flavor. Conclusion: We really wanted this place to work out, but I have been eating Mexican food for over 40 years and I would give this place a C- on the food. Sad
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A Private User
Paid $17 for so-called "fresh" Mexican food, gave it back after a few bites and demanded a refund, manager was conveniently not available so the employees couldnt do anything. The person taking the order couldnt even recommend anything, or answer any questions regarding the food, so its obvious they dont eat their own food. Rice was lukewarm. Beans were straight out of a can with no seasoning. Burrito had what looked like chopped fries, and meat was dull. Never again!
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Matthew Woodward
Ive been going here for awhile now and the customer service is diminished to a irritating frustration. Every time I pull into the drive thru no one ever greats you and theres no sign to say the speaker is out of service and to pull up. Customer service is terrible. So much wrong with the service Im beyond tired of it. Seriously get your Acts together.
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Katherine Earl
The food is decent, the workers are very rude, and the service is extremely slow. Often they close the doors at least an hour before their listed closing time. They ignored me while I sat in the drive though for over 10 minutes and nobody came to the window to even tell me they were closed. I strongly recommend Koyotes from now on.
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Douglas Gaskell
Ive periodically went here for a year or so. However, more often than not my order is incorrect or I dont receive items I paid for like flan or churros. Its common enough that I pull in front of the restaurant after getting my food to take a bite of it to make sure its correct, and to ensure I got everything I ordered.
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Michele Posadas
Theyve messed my orders up one too many times. There was always an item missing. Food is decent enough in a pinch since not many other places are open late and the daily specials are a good deal. Otherwise not really worth it if other tastier options are still open.
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Ziryan Taylor
Got a nice filling meal for two for only $10. Best deal in the Salem surrounding area on this type of fast causal authentic Mexican food. Theres a big and clean dining area too! I will be coming here instead of Coyote Taco from now on!
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Martinque Willis
I order for a pick up and their meal platter are sooo filling, delicious, affordable, good quality and good employees there. I loved seeing the smiles, I would definitely recommend someone eating here!
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Shawn Bonacci
Muchas NO gracias! Horrible food, horrible service and rude employees. Not to mention hours later I was horribly sick. NEVER EVER AGAIN! I think its time for the business bureau to get involved.
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A Private User
Not as good as the Muchas in Salem but still good. They probably just dont move as much food as the Salem locations so, while it still tastes good, doesnt always taste as fresh.
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Anton Lemeza
The food is fine but the staff is incredibly rude every time I have gone when I am nothing but polite in return. Highly recommend Kayotes Tacos instead of this place.
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Charles Anderson
Ate there once when they first opened. Took me forever to explain my simple order. The burrito had cold patches in it. Ive stuck with Burrito Track ever since.
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Megan Paris
Best chicken tacos ever!!! Great "inexpensive late night, I dont feel like cooking, but would like something healthier than corporate fast food" restaurant.
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Marshall Guthrie
Good fast-food mexican, but you really want to go to Koyote Tacos if youre in town. Still, I dont hesitate to stop if Im in a hurry or at other locations.
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Joseph Dunn
Make sure to double check what they give you. They will gladly charge you for multiple items but they wont give you them all.
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Michelle Posadas
Mediocre. Plus, when I order to go, they always forget to add my extras that I also order such as sour cream or churros.
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Steven Winslow
Gotta say this is the worst Muchas Ive eaten at. Still delicious, but their sausage breakfast burrito is substandard.
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A Private User
Awesome cheap food. What you dont pay in cash you may end up paying in diarrhea. Worth it, most of the time.
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Jonny Flaucher
Food is great and its cheap for what you get! This is definitely the best to-go Mexican food Ive had here.
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General Kaos The Destroyer
Great food for a decent price. People arent very friendly that work there so thats why the three stars.
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A Private User
They un-franchised this restaurant and now the hours are restricting.. Also they made the prices higher
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James Nunyabizznezz
Good breakfast burritos, pretty reasonably priced. Like there carnitas, and the staff is pretty nice
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A Private User
Would much rather have burrito track. An up-side to muchas is that its 24/7 though.
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Dustin Howard
One of the best places ive eaten since coming to oregon and its affordable!
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Robert Ac
A little pricier than other locations, but still good, and clean.
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Christian Walters
Not that great, but if you need something quick, its there.
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Thomas Randolph
My steak nachos were awesome and the flavors were clean!
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Roger Wynia
Never open on time and burritos are not very big
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A Private User
Its the only place open past 11 even monmouth!
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A Private User
Food was horrid. It tasted like a tv dinner.
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A Private User
Love the food, super clean, good prices
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D. Scott Smith
Pretty good food. Reasonable prices.
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Mikel Farley
Best Breakfast burritos & the like.
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Wayne Wallace
Good Mexican restaurant
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WARRDOG93
Great food and prices.
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Adam Perta
Good food, good price.