Address: | 119-11 Metropolitan Ave, Kew Gardens, NY 11415, USA |
Phone: | +1 718-441-8100 |
Site: | hangar11bar.com |
Rating: | 3.9 |
Working: | 12PM–4AM 12PM–4AM 12PM–4AM 12PM–4AM 12PM–4AM 12PM–4AM 12PM–4AM |
MA
Marie Daisy
Its sad that its come to me giving Hangar 2 stars. Its my go to spot, I was a regular and would be there quite often with friends being that I live in the area. You would think as a regular customer at their bar spending good money youd be treated with some more respect from the staff. They dont know me by name, any small talk I try to make is quickly shut down. I would smile and say hello to the bartender Amber as I would walk in and all Ill get is a dry hello, tipped her well a few nights and never got a thank you, as I would close out the bill never got a goodbye. She acts as though shes doing me a favor by me being there and paying them. Shes really the only bartender ive seen every time Ive gone. Secondly, she once told me the kitchen was closed and that I couldnt order, I felt uneasy with her answer as I saw someone else was being served so, I asked the barback, one of the guys working the kitchen and he took my order without hesitation and said they were still open a little while longer and she didnt apologize or anything to me as she watched him willingly take my order, which came off to me as very disrespectful. You saw that you gave me the wrong information so an apology, wouldve been appreciated. I enjoy this place and the drinks and food, but whats all that without good customer service from the people that serve you and that you see all the time? I really enjoyed one of the bartenders that previously worked there (forgot her name) but was told she quit. One, good person gone. This establishment needs to teach their bartenders the meaning of good customer service or get some fresh new faces of people who are polite and courteous for me to continue showing my face there and giving them good business. Havent been back since. But hey, if you want to have a good drink and hang with a few buddies its a decent spot, Just pay the bitchy bartender no mind, or maybe youll be lucky and shell be nice to you. cheers.
KA
Kathy Reyes
I really enjoyed my night here. Went with my bf (who goes often with his friends) and sister. Sat at a table by the window and had a few drinks and appetizers. My sister ordered wings. They were well cooked and spicy. She also ordered chips and salsa. I only had the chips. They were crispy and had a touch of salt. Didnt taste the salsa so cant comment. Although the waitresses were friendly and staff was eager to clean up after you it was a bit much. The waitress messed up our first drink order. We asked for 2 hennessys straight. That means no ice. She brought it with ice. And my sisters grey goose & lime juice chilled didnt have the lime juice it had fresh lime wedges and was on the rocks. We told her and she brought ours back to the bar and had the ice removed and just brought my sis some lime juice in a cup to add to her drink. It got pretty crowded in there and the music was old school music which was pretty good. A mixed crowd with older and younger. But not immature young which I liked. Id go back I had fun.
GA
Gabby c
Unfortunately, i had the displeasure of encountering a staff member that was not only rude but also dismissive. An event was occurring tonight which entailed an entrance fee. I had seen on social media earlier today that there wasnt a fee. The employee was argumentative and i asked for the manager saying "you can but you still gotta pay 40 dollars" i simply wanted to clarify the post i had seen earlier. He became rude and rough stating to another employee " they just dont wanna pay the fee." The comments were unnecessary and demeaning. I didnt like the atmosphere I was in based on that employees attitude, so we left. Never again. Its a shame they have such employees representing this establishment that Ive dined in in the past without any issues.
TH
Thad Conn
Ive walked past this place a couple times and always wondered why they werent busy. Tonight, I gave them a shot. Here is my experience: Their taps tasted like they needed cleaned. Ordered a Sierra Nevada draft and it tasted bad...like old beer. Service was slow, especially for not being busy. I got the AUS Burger with sweet potato fries and cheese quesadillas. The food saved this place from a one star review. The food was five stars all the way. Food=awesome, service=mediocre, draft beer=horrible. Cheers
RO
Robert Carle
Great place for drinks, bar food and serious sports watching. Great crowd (especially when the flight attendants come home on their off-days). Al fresco café service is available when the weather is nice, and is well inset from the pedestrian sidewalk. If youre not on a diet, do the chicken strips and enjoy a big bacon Swiss burger with curly fries. If you ARE on a diet, do the chicken strips and bacon Swiss burger with curly fries!
A
A Private User
This is an awesome bar. It has nights during the week when it is slow if youre into that. Then on weekends for games or fights it can be crowded if you are into that. They have quality food. Many typical bar entrees but also some different stuff. The regularly priced drinks are moderately priced and their specials are always good. If youre local or visiting, this is a good choice for food and drinks.
EL
Elizabeth Kaplan
My boyfriend and I are relatively new to the neighborhood and went here once before for decent pub food and a couple beers. It is now called The Hangar Grill, so there may be new owners? We went this past Friday and were ignored for ten minutes until we left and went somewhere else. It was almost laughable how many bartenders/waitresses walked past us! Will probably not be returning anytime soon.
A
A Private User
This is the closest bar to where I live, but I wont put a foot inside the door. The Kew Club is run by people who simply dont care. Everyone who has been barred from every other bar in the neighborhood drinks there. With strutting tough guys at the bar, drugs in the restrooms, and truly awful service, this place has everything I hate in a bar.Try Last Call a few blocks north on Lefferts instead.
CA
catherine fusini
probably the rudest staff Ive ever come in contact with. I will never ever give them business again, the only two times I ever went to Hangars I was treated with such disrespect! One young waiter harassed my party and I for standing at the bar. I was also told the wait would be a half hour which turned into an hour and I had two elderly people in my party.
DA
David Sky
Im a recreational pilot and had no idea there was an airplane themed bar anywhere in NYC. Love it. The decor is excellent for the theme. Had the Hangar Mac and it was slamming! Its made with flaming cheetos, bacon and 3 cheeses. Also, had my favorite beer in a bottle which is the Golden Monkey. Will be back again, soon!
MI
Michelle Simms
The food here is amazing! That said, got charged for an extra drink and the bartender refused to admit shed made a mistake. Turns out she did the same thing to the guy sitting next to us. She finally caved when we explained it was coming out of her tip! Count your drinks or pay as you go!!!