Address: | 2162 Grand Ave, Baldwin, NY 11510, USA |
Phone: | +1 516-223-3441 |
Site: | libagelcafe.com |
Rating: | 4 |
PH
Phil Siegel
I used to enjoy going here but the accuracy has gotten awful in the last 2 years. My wife is an ovo-lacto-vegetarian and I consistently order the same thing when I go, a whole wheat flat with egg whites, black pepper and sliced tomato. On 3 occasions now, we have found bacon in her sandwich. The last straw was today when I caught it before leaving the store. I arrived at the store at 9:05 and my food was ready (incorrectly) by 9:16. Instead of immediately replacing the sandwich and making it priority for a customer that was in the store for a prolonged period of time, it took them until 9:42 to get my food to me and get me out the door. Literally 26 minutes to make 2 egg whites. I also had to remind them to please use a different bagel as the original bagel would have had bacon grease on it. All of this wouldnt have been a big deal if my wife wasnt already in a rush to be at a 10am class. Now my wife is upset, Im upset, my 2yr old son is upset and the day is ruined because of it. Its not about the food, its about how your actions can affect the day of others. I was given a card with stamps on it for a free sandwich. I ripped it up when I got home. I wont be returning. Oh, and my wifes replacement sandwich... it had bacon on it.
PE
Peter Mohrmann
The toasted buttered bagel I bought leaked about an ounce of low quality butter on the Baldwin platform. The guy who buttered it up looked like he was still recovering from his hangover the night before.
SE
Seymour Bread
Good breakfast sandwiches but always messing up orders...I can no longer support this place.... good luck getting your order correct from them...very disappointed in the service
MA
Marissa Washington
Service is great and quick. Great variety in food.
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Gloria Benton-Williams
The bagels are so nice and fresh. Yum.