Address: | 1560 VFW Pkwy, West Roxbury, MA 02132, USA |
Phone: | +1 617-327-2645 |
Site: | tacobell.com |
Rating: | 3.3 |
Working: | 7AM–1AM 7AM–1AM 7AM–1AM 7AM–1AM 7AM–1AM 7AM–1AM 7AM–1AM |
ST
Steve Hart
Have come here twice. First time we waited 20 minutes in the drive through after making a simple order. Just two regular combo meals. We left and so did the car in front of us and the car behind us. I dont know why but I decided to give it a second try. Walked in this time. Ordered two regular combo meals and have been waiting 15 minutes. What the hell are these people doing? Its not busy in here - 9:30 on a week night and a full staff is here. Mind boggling (the waiting time and my stupid decision to give it a second shot). In the time I took to write this... Still waiting...
JA
Jacqui DiCicco
Took me 30 minutes today at 5PM to get the right order from this place, when there was a full staff and no other people in line. They messed up twice on my order, and the guy who said "I have worked here for three years and theres always beef on the cheesy potato burrito" slammed the drive thru door in my face and got another worker. All I asked for was no meat in my orders! Awful service and that guy should be fired if he cant handle a simple order and then have an anger outburst.
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Blane Granstaff
That had to have been the worst experience I have ever had at a fast food restaurant. The drive thru took 30 minutes and the only reason we stayed was because it was past 11pm and we were running out of options. The lady at the window was mean, the drinks were warm because they were made when we ordered them and just sat there. The food was cold for likely the same reasons. Keep driving. There is more food further down the road.
MA
Matt Melton
I walked in and the place was a mess. Food took forever. I actually cleaned up the whole restaurant myself (picking stuff up off the tables, pushing in chairs, picking up lids from everywhere, etc...) before I got my food. Whoever is the manager should be fired. End of story.
JO
joshua greb
4 of the employees looked at me when I was at the counter. I just needed a bag for left overs. All 4 employees looked right at me and ignored me. I waited 5 minutes for someone new to come from the back and ask if I needed help. While the others did nothing.
AN
Anders Miller
Thoroughly average Taco Bell. Not sure what else you would expect, but even so. Friendly staff, but they get your order wrong sometimes. Comfortable and clean interior, but as some others have said the wait can be a while sometimes. TL;DR its a Taco Bell
A
A Private User
I tasted god in the burritos. You must eat here, cheap and very friendly service. The workers are very attractive. The tacos are delicious. Make sure you get the soda, free refills! The sauce is free and tasty and comes in varieties: hot, mild and FIRE!
JO
Joe B
I rate it 4 stars only bcuz i went without TB for a year and missed it so much but In the last month Ive gone to this TB 3 Times and each time I was missing an item from my order of getting it from the Drive Thru...
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Dimitrios D
Taco Bell is one of my guilty, fast food chain pleasures. I hate to admit it, and my stomach certainly hates me for it, but I do enjoy Taco Bell. Mexican pizza meal with two tacos (one crunchy, the other soft).
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Frank Hung
Prices here are 30-40% higher than the other locations. I know price differences between locations are normal, but thats steep for average service and dining area. This is rt.1 not the pike.
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Greta Heissenberger
noon on a Tuesday - good, quick service and it all came out as described and was tasty. Pretty weird for a taco bell to have such good service. Wasnt very crowded, maybe that is why.
MA
Mame Khadi Toure
This Taco Bell always gets my order wrong! Went this morning for breakfast to see that they are closed per order of the city board of boston! Wonder what they did to violate the law!
JA
Jason Saetta
40 minutes wait for 2 items, everything backed up. Asked for a refund after half an hour, they refused and said ours was next. Food was good, but wouldnt recommend based on service.
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Nicholas Franceschelli
Drive through is the worst waited 20 minutes never coming back on a Friday night at 11p.m. just wow ... This is why taco bell will fail
NA
Narek Pepanyan
Extremely long wait times for "fast food" only takes about 20-30min to get something that takes 30 seconds to make.
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lila hess
Terrible experience. Do you like waiting in line for long periods of time? Then this place is for you! Horrible.
ED
Edwin Gonzalez
Even during off hours the service is slow. Luckily, theyre good about order accuracy and giving sauce packets.
KA
Kayla Brady
I love coming here every week. This Taco Bell has the friendliest staff, and the menu can be really affordable.
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Fancy Gerbil
This is a personal opion but there food is amazing its a good place for a quick bite. And decently friendly!
UN
Unstable Savage Productions
I have the munchies in Taco Bell I had 7-12-8 depends how Im eating items myself Im still skinny tho
JO
joshua matthews
Only had the taco bell side and never been disappointed. Love the breakfast here believe it or not!
JO
john thibodeaux
Its taco Bell....same as any other food wise. This one is always clean and staff is efficient.
KE
Kevin Egan
2nd time in a row that service has been atrocious. 20 minute wait each time. Hire more help!
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joel mugabi
They had no enough food i.e fries ,hygienically poor because food was on the floor over.
MI
Michael Daley
32 minute wait at 9:00 pm. The place appeared to be fully staffed and not too busy.
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Louis Mathieu
the service was not that good at the drive thru, did not give the right order.
TA
Taylor Dj
i like it.. its one of the better taco bells, clean and service was good
AN
Andrew
The girl was so rude that I drove off and went to burger king instead
AN
Angela Wood
Unbelievably rude and longest wait ever for an order of only 2 items
CA
Carlos Rojas
Overall the staff were attentive, nice atmosphere and a great smile
BR
Brittany Rothstein
Expect 30 minute waits and apathetic staff who wont give refunds
LU
Luciano Davih
Awesome service and very clean the staff were all so friendly.
JE
Jeremiah Patterson
Bad service; very slow in drive-through Food:48% Service:21%
AN
anthony arias
Horrible Customer Service the managers are extremely Rude !
WI
William Miranda
awesome great fast service clean also a long John silvers
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robert harris
I enjoy taco bell as a whole. Been that way since 2012
EM
Emmanuel Villard
Fast Foid
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Charidy Arsan
Because I love taco bell.Taco Bell you are the best.
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Steven Santiago
Always good eatin...Great staff not fake friendly
A.
A.D. Griggs
Tacos are delicious. Good order accuracy here.
WI
William Fong
Slow service...even though it wasnt very busy.
ED
Edwin Ortiz
It was really good and they have great service
CA
Cassandra Hudson
The workers at this location are very friendly
RY
Ryan Esperant
Very fast drive thru and not crowded at all..
JE
Jesse Baez
30 minutes in the drive thru .. terrible
JA
Ja Kb
Eat here if you have an hour to waste.
AZ
Azian KiRo
Friendly fast and Taco bell worthy.
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Tyler St Don
Took 15 mins to get my order
JA
Jason Abbott
Great tacos. Slow service.
MI
Michael Otero
Its Closed. Shut Down.
JU
Juan Gonzalez
Great customer service
LU
Luis Reynoso
Good place for lunch
JO
Joe Liu
Dreams do come true
LU
Lucas Urrea
I love this place
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Brian Boissonneault
Very slow service
JO
John Martin
Good meal deals
JU
Julissa Guzman
RUDE EMPLOYEES.
JE
jesus Velasquez
Tacos love them
A
A Private User
LOVE this place
JU
Juan Baez
Best taco ever
HO
Howard Parham
I love tacos
ED
Eddie Ed Ed
HI
hiram velez
Good food
KA
Karl Kuester
Great food
SH
ShadowDoesGaming DaKing
It sucked
JO
John Belanger
Yummy
TI
Tim Rourke
Ok