Primo pizza
| Address: | 191 Mechanic St, Bellingham, MA 02019, USA |
| Phone: | +1 508-966-5111 |
| Site: | primopizzabellingham.com |
| Rating: | 3.3 |
| Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 11AM–9PM |
Location
Photos 13
Reviews 16
MI
Mike
I moved to Bellingham in October of 13. Primo was under a transition at that point from old to new ownership. I had tried it once before and didnt enjoy it, but gave it another shot. A few times in and everything was going great. Thats when, incredibly, the new ownership started seriously messing up SIMPLE things. The first two times it was a poorly wrapped wrap. Something most people can understand. I didnt say anything since the food was all right. Not long after that I started getting really small things mixed up, and mind you I only use their online ordering tool. My phone isnt that great, and Im very quiet when I speak so its a much more convenient service. Anyhow, I order subs, and ingredients are missing. The most common thing was ordering a buffalo chicken sub with the works, and not getting anything buffalo related on the sub. Tenders just werent dipped in it. I called based on that incident and the man whom I believe is the owner told me I could come down for a new sub. I said no thanks because thankfully I had Franks (which is WAY better than their sauce), and told them just to make a note and make a change. He didnt sound too pleased about a customer trying to resolve something. That was about three weeks ago. I ordered again from Primo just before I wrote this for my family. We got a sub, a salad, and a calzone. I ordered a meat lovers specifically, and again, ORDERED ONLINE. Clearly printed on my handout receipt, their copy too, MEAT LOVERS. I go to take a bite when I come home, and its a steak calzone with peppers and onions. How the? Seriously? Enoughs enough. These are too many careless, silly mistakes that any 16 year old starting in a kitchen could avoid better. It was the same staff each time I ordered. When I called back on the calzone, whoever answered still did not sound all that great about answering a customer complaint. Primo has lost my business. If these things happen to me as much as that, they must happen to others. Just go somewhere else, there are WAY better places out there in Bellingham.
GE
George Richardson
Well, I dont know if I hated it or not. Attempted to order from them for the first time. Spoke with a nice person who, though a bit confused by some of my questions like "do you charge for extra sauce?" Answer, "no, oh, yes, sorry about that, oh, wait a minute, no." Fine. I told her it was delivery and since it was the first time, I spelled the name of my street...she spelled it back. I asked the price, she quoted the price. I asked how long and she said about 25 minutes. All good so far..."well be paying by cash, please have the driver deliver to the side door." Response, (as if writing it down...a plus...) deliver to side door. Will there be anything else?" After 25 minutes, we decided to give it another 5 (first time delivery and all), Okay, well give it another 5...okay if there not here in 5 minutes, were calling. Five minutes later we call and are told there is no order for our address...in fact, there is no call from the phone number in their system, and sorry, we must have made a mistake. Hmmm. I check my phone log (thanks Verizon Fios) and find that the number I was currently on was logged and directly below it about 45 minutes earlier was another call placed to the exact same number. Hmmm, Im pretty confident that I made the call. We asked how he wanted to resolve this, and he offered to take the order and deliver it in 30 minutes. I asked if there would be some kind of discount and he said "no, you never placed an order to begin with!" So, we tore up the menu and tossed it...Hated the service, have no opinion about the food.
AL
Alan Meyer
This pkace does false advertising on its prices. Just got a burger and fries and they charged me an extra 1.25 cause prices in menu board they claim are not correct. Wont come to these thieves anymore and will report to BBB
AL
Alex Senn
Ordered from here several times. These guys make a mean pizza with high quality ingredients. Service is exceptional and the place is super clean in side. Will purchase again.
A
A Private User
Great pizza and great value. The tomato sauce is sweeter than other places (I love it). The calzones are awesome and the fish and chips is also a great choice.
AS
Ashley Medina
Pretty much our go to spot when we living out in Bellingham. Theyre super fast and always friendly. Also, they have a rewards program!
KW
Kwok Ching Yao
Always fresh, delicious food. I like their pasta was butter garlic sauce, so good..
JO
John Gaspar
CNN is blaring on the TV. Maybe thats why its been so dead in there the last month.
JA
James Callanan
Steak and cheese sub. Favorite of mine to get when Im here. Good stuff
MI
Michael Legendre
Food is fantastic, service is great ...ask about rewards program
MR
MRCG Joker
Messed up simple orders and online tool is not working.
FA
Fawn Luna
The pizza and steak sub were great. 1st time here
A
A Private User
Great subs and very friendly. Highly recommend.
ED
Ed Clare
Great food and solid family owns this place
JO
Josh Cataldo
Boneless chicken wasnt boneless
RA
rachelle quintal
Received moldy cheese cake
