Gio’s Chicken Amalfitano

Reviews 3

D.

D. Banks

So me and a friend decide to get something to eat, he tells me about this restaurant I said it sounds interesting, lets go. Knowing its Fathers Day I knew there would be a wait, which I assume would be 20 to 30 minutes. When we get to the restaurant we wait a few minutes to make it to the cashier then place our orders. We find a seat, I notice a couple next to us waiting so I ask how long had theyd been waiting for their food. They tell me about 20 minutes, their food showed 5 minutes after. So Im thinking alright about 25 minutes before we get our food. We wait 40 minutes, no food. My friend decides to go check to see whats going on. Its explained to him that theyve run out of chicken parmesan and someone was supposed to tell us, which of course no one did. We ask to speak to the manager and she comes over to say the exact same thing. She then asked my friend what hed like instead, he gives her a new order and she goes back to the kitchen. Were both thinking that shes going to put our order in front of everyone elses since weve already been waiting for 40 minutes. Unfortunately that doesnt happen, it takes another 36 minutes before our food is delivered by the manager, and she apologizes and says everyone has been waiting a while, my friend then says no weve been waiting over an hour, I chime in and say, weve seen people order after us get their food, eat and leave, she then replies and says she will take care of our desserts. I replied and said we would like a gift cards or something that covers entrees for the next time. She said that they dont have any gift cards or certificates for that, but that shed check with the owner. At this time Im thinking the owner will come out and talk to us himself, he doesnt. As were eating our meals she walks right past us and doesnt say anything. After we finished our meal I go up to the cashier and express to her that the manager never came back to us. She goes back in the kitchen and talks to the manager and returns to tell us that the manager reiterated that they have no gift cards or certificates. At that time I ask can she write it down on a piece of paper or something. The cashier goes back to the kitchen and returns to tell me that the owner has now responded and said "hes not willing to do anything". I pause for a few seconds in disbelief, then say, WOW, and reply: well tell the owner I will never eat in any of his establishments again and walked out. Not only did the owner not come out to speak with us, he decided not to comp us anything for their mistake, I was shocked, Ive never had that experience in a restaurant and will never ever spend a penny in this place again. Talk about customer no-service as Clark Howard says. If that word is ever added to the dictionary a picture of this guy should be next to it.

PA

Patricia Thomas

Stopped by for my first time on a Wednesday lunch to a normal-filled restaurant. Not much of a line but it did take a bit before our food came out. The menu made me feel uncultured and reminded me how little I know about Italian cuisine as I would read the menu description and only recognize half of it. Thanks to Yelps pictures I was able to see the dishes, so that pretty much dictated what I was going to order. The three of us split the DIAVOLA, MARGHERITA and the ARRABBIATA. I started off with a side salad that was WAY too saucy and salty. It was a good flavor but it was generously dressed which cause it too be so oily that it was too much. My main choice was for the Marghetrita because I was was craving something a little more tastier than roasted chicken. This was a nice big piece of flatten fried chicken topped with some fresh cherry tomatoes, basil and melty buffalo mozzarella. Generous amount of tomatoes to help cut the heaviness of the fried chicken. I wish there was more basil and cheese for a balanced dish. The chicken was just a tad too oily, otherwise the juiciness and tenderness were good. This was served with two wedges of roasted potatoes, nothing awesome or bad here. The potatoes were a bit heavy and random here since this was a fried piece of chicken, would have preferred pasta here. The bread was a little tough, even though it was toasted. The Diavola, this had great flavor as I typically lean toward spicier dishes. The chicken was mostly tender, a bit drier on the edges so not quite as even. The juices/fat/sauce that the chicken was swimming in was so tasty. I wanted to just drink this, I got close as I was soaking the bread in it. It had a kick from the chilis that sometimes went straight to your throat. The Arrabbiata was underwhelming. The pasta felt a little tougher than al dente, and the sauce was lacking. I had Future and Uzi Verts "Too Much Sauce" in my head to try to mentally compensate for this dish. It got to a point where i just dipped it in the Diavolas juices for more flavor. If they werent skimping here, I would have loved this dish because I love pasta. Great flavors and fresh ingredients. Many of the dishes werent executed as well as they could of, either too much sauce or too little. There arent many Italian chicken options so this place is rather unique. It a nice place for a date but also casual enough to stop by with some friends. They offer delicious foods at a reasonable price because the portions are filling, but there is always room for dessert, especially when its right across the street!

IM

Im Amre

Reviewing Cafe Gio, as both eaterys are interconnected, but theres not an individual review option for Cafe Gio yet. Bottom line. Me and my wife wont be coming back. We came into Cafe Gio with some friends, looked like a really nice place with great food. Gelato was good, but it was an incident, by the person who looked like the owner that put us off from this place for good. A family was having Gios Gelato sitting at one of the tables outside near the window. Near the window is a wall thats actually a hidden door. From the outside it looks like theres no door, but you can open it from the inside out. Anyhow, an old man was standing near the hidden door and a person who may or may not have been the owner, and his wife, came out from that hidden door and hit the old man in the back with the door, hard. The guy said some very rude things to the old man, before walking away with his wife. We were shocked. I think he said he may have been the owner or knew the owner, and him and his wife were talking with these other guys in the parking lot, so it may have been the owner. In reading other reviews of Cafe Gio and from what they said about the way the owner treats the staff, I wouldnt be surprised if it was him. Overall, it was a very troubling scene, and if he was the owner, he shouldve had a sign posted saying there was a door or caution, so no one would get hurt. Needless to say, the other reason was that the guy who may have been the owner, who was talking to the other guys in the parking lot, those people had some idiot kids who were throwing a football around the very small parking lot where customer cars were parked, hitting the customers cars. I couldnt believe the lack of respect these people had for others. If thats how they treat customers, staff, and people in general, they dont deserve to be in business. It was so off putting that well never come back. Im sorry to have to say that or even write this, but was so angry and compelled to write this, that I had to. Its disappointing.