Melao Bakery
| Address: | 1912 Fortune Rd, Kissimmee, FL 34744, USA |
| Phone: | +1 407-348-1777 |
| Site: | melaobakery.com |
| Rating: | 4.5 |
| Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 7AM–10PM 7AM–9PM |
Location
Photos 100
Reviews 6
MA
Mara Flores
Muy mala experiencia en el día de hoy. La comida no estuvo lista a las hora que me dijeron cuando la ordene por teléfono. Y para mi sorpresa cuando llego a mi casa en vez de mini piononos lo que tengo es Mofongo con carne molida y queso. Y por cierto la carne molida como 1/2 cda de ella. Al llamar y hablar con el gerente al respecto ni le tomó importancia a luga situación y pretendía que yo fuera con toda la comida de regreso para ver si era Real la situación, para entonces ver como arreglaba la situación. Le expliqué que estaba a 30 min de viaje y que mis niños ya habían comenzado a comer cuando me di cuenta de que estaba mal mi orden, que no podía otr en ese momento. A lo cual me dijo que si no era así no podía hacer nada. Hoy allí lo que había era un verdadero desastre, la gente pedía algo...no hay! Le dijeron a una señora no hay pollo asado y entre empleadas empezaron a discutir si se podía o no ofrecerle el que estaba en la línea y la pobre señora tratando de ordenar y que por fin se pusieran de acuerdo. Le cobraron carísimo por no tener lo que ofrecen. La que me vendió las mayorcas comentando que ya está hecha una repostera a lo cual otra empleada con muy mal gesto respondió...aquí cualquiera se hace repostería mija!!. Sinceramente estoy muy molesta porque nunca había tenido tan mala experiencia y deben arreglarse, pues no se debe sacrificar calidad y servicio al cliente JAMÁS!!! Y ambas estuvieron hoy por el piso.
GA
Gabriel Correa
La calidad del servicio, el sabor de las comidas y la amplia variedad son caracteristicas que son consistente siempre. La comida siempre es fresca y demuestra ser hecha por chef de alta calidad en la cocina, desde la decoracion con alimentos hasta su sabor, sea cual sea. El precio está muy economico y soy conciente de que el valor por la comida y el servicio es mucho mayor de lo que en realidad cuesta. Esto no es un anuncio de relaciones publicas, es y ha sido mi experiencia personal durante los ultimos 6 meses que llevo visitando este lugar. He hido a muchos sitios en busca del mejor lugar para comer pero cada ves me convenzo mas de que fue un error haber ido a otros lugares. Hoy fue uno de esos dias en que fui a una pizzería porque me quedaba mas cerca pero los 2 pedazos de pizza eran tan finitos que me quede con hambre. Luego de esto y de las tantas otras veces, hoy quede totalmente convencido de que "Melao Bakery" en Kissimmee es ese lugar que andaba buscando para ir a diario a comer.
JE
Jey P
I have been buying food from Kissimmee Melao Bakery ever since they opened. I have had great visits and some bad. Everybody has a opportunity to experience a negative experience everywhere they go: its life. There are a number of employees who strive for me to have splendid visits. Sometimes, I come across the newly hired staff; lets just say these are under training. I like to call ahead of time (15-20 minutes prior to arrival) to order food, except food from the buffet display (not available to order through the phone). Things that I have ordered though the phone are their mofongos, baked potatoes, sandwiches, and avena (oat meal) for breakfast. Ordering ahead of time saves me from prep time and from ordering the good looking sweets they have in their display. Their sugar doughnuts are amazing in the morning; hard to find these after 9 am at times). I tend to order the sugar doughnut-hole (10/$1.00) in the mornings to sweeten up my coworkers. My all-time favorite is their cafe con leche (coffee). Forget about creams, try their boiled milk with #bustelo coffee is delish. The bakery is setup as cafeteria with some high tables by one side. I have found their multi-person bathrooms clean and well equipped. I wished the parking area could be better, but Osceola county owns the right lot, so they cant really do much about that: thanks Osceola county. What I like most, is their positive vibe and their positive yet tropical display.
DA
David Soler
This evening I visited your restaurant to buy an order of food and pastries to go and, I was not very happy with the customer service at the bakery. I was looking through the different types of pastries and waited to be helped but there were no employees around when I was ready to buy something. Another customer came from outside and stood beside me. One of the employees decided to come and help but totally ignored me and asked the lady if she needed help then the lady proceeded to pick out her pastries. I told the lady in a polite way that Id been standing there waiting to be helped and, she apologized but, I still went ahead and told her to pick out her pastries and she insisted that I went first. The employee did not even apologize and said ok what do you want. The lady at the register with painted eyebrows was very rude and, when I was ready to pay for the pastries that were sitting in the pink box right next to her, she just walked away in a careless manner. I also did not like the pernil rice that was served that evening because it was very smoked as if it was burnt and as I was eating the rice had a burnt smoke after taste. My advice to Melao is to have a customer service meeting with all of the employees so that they are made aware that customers should be valued since we are the reason why they even have a job!
HE
Hector Ayala Solivan
Just left the place. Let me start with the good: the mofongo meals and pastries that we got were amazing. Great taste, great portions, especially for the price (cheap, in my opinion). Now on to the bad. While most of the staff were helpful and nice, we encountered an issue when we pointed out that they had messed up one of our orders. The cashier ordered something completely different for my friend and then she looked upset when we reclaimed it, even though we were trying to be as nice and understanding as possible. They then told us that it would take no more than 10 additional minutes to correct the order. After 20 minutes I inquired about the food, again in a soft tone, only to be brashly told by another member to wait because it would be out soon. She probably realized how rude she had been because she added a "mi amor" almost as an afterthought. After 5 more minutes my friend nicely asked them to give her her money back, when all of a sudden, a third different member pulled out the food, and presented it to her in mocking gesture. I felt ashamed as a friend to have suggested the place and as a puertorican for this inexplicable attitude. Service and environment are a must for me when it comes to any restaurant so I will make sure to never come here again as well as tell my friends to avoid it.
LU
Luke Constantino
Finding this place was out of sheer luck : A real gem! I asked the concierge at my hotel where was a good place to eat. "Do you like real Spanish food?" And off I went. I wasnt expecting much, but as soon as I walked in, the place was packed with what had to be the nicest Spanish people I can meet, being from Brooklyn, you can feel these things. LONG STORY SHORT : I walked down a long line of people looking and ordering food, had help from a Brooklyn transplant named Pablo, got the mixed rice,pork, beef and chicken along with literally the best Cuban sandwich I ever had! Ive eaten a lot of them from different places, but this one? OMG... The kind of sandwich you remember all your life!!! How do you describe tasty perfection? Im not even going to try. The bread is made on the premises... the pork, seasoning, pickles... This was Cubano sandwich Nirvana! Please, I do not want to take away from the variety plate I ordered either: This Spanish variety of food was just as good,even better than if a seasoned Spanish momma cooked it for you. No wonder this placed was mobbed on a Sunday afternoon. I cannot wait to go back and try theother dishes they have to offer .
